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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,239 reviews

October 01, 2023

Ignis was professional and pleasant. He was not pushy. Brian followed up promptly with my concerns and questions. More

by RHENRY1232001
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ignis Victor, Brian and Trevor
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Oct 09, 2023 -

Garber Honda responded

RHENRY1232001, we're glad to know that Ignis and Brian were able to assist you professionally at Garber Honda. Thanks for your feedback!

October 01, 2023

Every one was friendly. Made it a so easy process to get the vehicle I wanted. More

by MCCALLTREVONE
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Morgan L
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Oct 09, 2023 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Mccalltrevone!

October 01, 2023

Excellent customer service. Will recommend my family and friends. I am one satisfied customer. Thanks More

by VKRAK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Elly
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Oct 09, 2023 -

Garber Honda responded

We're delighted to know you had an excellent experience with us at Garber Honda! Thank you for recommending us, we look forward to serving your family and friends in the future. Safe travels!

October 01, 2023

Everything was very organized and pretty easy. Looking at the cars was quick and easy. More

by BGLASS55
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Myers
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Oct 09, 2023 -

Garber Honda responded

We appreciate you choosing Garber Honda and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make buying your new vehicle as easy as possible. We look forward to working with you again in the future. Safe travels!

Oct 09, 2023 -

BGLASS55 responded

In my response I failed to recognize our salesman, Justin Myers. It was a pleasure to work with him. He’s honest, hardworking and a super nice guy. I highly recommend working with him if you’re going to Garber.

October 01, 2023

Staff always treats me very well. They're like family. My car was ready when promised and actually cost a little less than the estimate. More

by NANCY.DONALS28
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Fera
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Oct 09, 2023 -

Garber Honda responded

Nancy, we're delighted to know that our team at Garber Honda made you feel like family and delivered on their promises. Thanks for the positive feedback!

September 30, 2023

Wonderful customer service! Kept me informed during my entire appointment and sent text/video of what was wrong with my vehicle. More

by LINZINNA
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Recommend Dealer
Yes
Employees Worked With
Hannah T.
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Oct 06, 2023 -

Garber Honda responded

Linzinna, we're glad to know you had a wonderful experience with our customer service at Garber Honda. We always aim to keep our customers informed and satisfied. Thanks for the positive feedback!

September 30, 2023

Fantastic buying experience! I would highly recommend Tim Walker in Sales. He was low pressure but treated me like his most important customer! More

by BOBGS212
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Walker
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Oct 06, 2023 -

Garber Honda responded

We're delighted to know you had a fantastic buying experience with Tim at Garber Honda! We aim for all our customers to feel valued and appreciated. Thanks for the recommendation, we look forward to serving you again in the future!

September 29, 2023

Great service from receptionist jill got to see Annie and Elizabeth Nice dealership thank you More

by MAJORCMY
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jill,Annie and Elizabeth
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Oct 06, 2023 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Majorcmy!

September 29, 2023

This dealership went above and beyond to fix my car and make me aware of exactly what was wrong with my car. More

by KASEYPAC
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt, Jayden
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Oct 06, 2023 -

Garber Honda responded

We're glad to know our team at Garber Honda was able to help you understand the issues with your car and get it fixed. Thanks for sharing this positive feedback!

September 29, 2023

I’m a return Customer and had another great experience. Bob was very professional informative and extremely organized. The day of delivery I was in and out in 40 minutes! More

by MHEALEY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dorsey
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Oct 06, 2023 -

Garber Honda responded

We're delighted to know you had another great experience with us at Garber Honda! It's fantastic that Bob was able to provide such efficient and professional service. Thanks for your continued support, we appreciate it!

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