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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,239 reviews

October 05, 2023

Great and quick service ; provides a detailed review of service that was provided and any recommendations. More

by SANDY.TORRELL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Przysinda,Hannah Tougas
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Oct 13, 2023 -

Garber Honda responded

Sandy, we're glad to know you found our service at Garber Honda quick and detailed. We always aim to keep our customers well-informed! Thanks for the review.

October 03, 2023

Great experience. I would definitely return here for my next auto purchase. Easy and fast experience all around. More

by DEMAX51
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and Dan
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Oct 10, 2023 -

Garber Honda responded

We're delighted to know you had a great experience at Garber Honda! We appreciate your feedback and look forward to assisting with your next auto purchase. Safe travels until then!

October 03, 2023

Service is prompt, on time with a comfortable waiting room. Personal are competent and pleasant. I couldn't ask for more. More

by M64MCGANN
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jillian Whitmire
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Oct 11, 2023 -

Garber Honda responded

We're glad to know you had a positive experience at Garber Honda! Our team always aims for prompt and competent service. Thanks for the review, we appreciate it!

October 03, 2023

Bob was great, made everything very easy. Was able to answer numerous questions and different scenarios. More

by SHANEMSMITHSR
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Bob Dorsey
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Oct 11, 2023 -

Garber Honda responded

Shane, we're glad to know Bob was able to make your experience at Garber Honda a smooth one. Thanks for the positive feedback!

October 02, 2023

Your service team are great to work with. And a shout out to Deb Ferra, an asset to your company More

by BETTY8
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Deb Ferra
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Oct 09, 2023 -

Garber Honda responded

Thank you for taking the time to give the Garber Honda team a shoutout! We couldn't be happier to be your chosen automotive provider, and we hope you'll continue to rely on us for years to come!

October 02, 2023

Anne was very informed and articulated information on the new car clearly. It was a pleasure doing business with her at Garber Honda. More

by SERSHERMAN
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anne B
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Oct 10, 2023 -

Garber Honda responded

SERSHERMAN, it's great to know that Anne provided you with clear and helpful information at Garber Honda. We appreciate your business!

Oct 11, 2023 -

SERSHERMAN responded

Thank you Anne for all your support and help in leasing my Honda HEV 2024 car.

October 01, 2023

They are friendly, efficient, and do great work on our car. never have a problem getting an appointment More

by suehurd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 09, 2023 -

Garber Honda responded

We're delighted to know you've had such positive experiences with our team at Garber Honda. We strive for efficiency and top-notch service, so it's great to see that reflected in your visits. Thanks for the review!

October 01, 2023

Received prompt, courteous and high quality service. Buying experience was great. Car delivered as promised. More

by BLUEJAJ
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Brian
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Oct 09, 2023 -

Garber Honda responded

We're delighted to know you had a great buying experience at Garber Honda and that your car was delivered as promised. Thanks for the positive feedback!

October 01, 2023

Everyone is very helpful and friendly. I was able to get a loaner vehicle very quickly and my car was fixed very quickly as well. They also put $100 towards the bill because I am a new cus More

by kara_92512
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 09, 2023 -

Garber Honda responded

We're glad to know that you had a positive experience with us at Garber Honda! Our team always strives to provide excellent service and we appreciate your feedback. Enjoy the ride in your newly fixed car!

October 01, 2023

I had a great experience at Garber! Everyone was extremely helpful and I love my new car. More

by CASEYMEMMOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Macracken
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Oct 09, 2023 -

Garber Honda responded

We are over the moon to hear you are loving your new vehicle! We appreciate you taking the time to share your kind words about our team and how helpful they were throughout the car-buying process. Thank you for choosing Garber Honda, don’t hesitate to reach out if there’s ever anything else we can help with!

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