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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,239 reviews

October 08, 2023

took me in right on time did the job so far no problem. explained what that did payed and i was done More

by GARYCASTRICHINI
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Recommend Dealer
Yes
Employees Worked With
do not know
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Oct 17, 2023 -

Garber Honda responded

Gary, we're glad to know that you had a timely and efficient service experience at Garber Honda. We appreciate your feedback!

Oct 17, 2023 -

GARYCASTRICHINI responded

Did the service in a timely manner done. The service right the first time. Service advisor was very helpful

October 08, 2023

Great customer service by Zach, great sales agent, I appreciate him, I give home a 10 More

by JOSERIVERA31269.JR
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Recommend Dealer
Yes
Employees Worked With
Zack
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Oct 17, 2023 -

Garber Honda responded

JOSERIVERA31269.JR, thank you for sharing your support of Garber Honda!

October 08, 2023

Garber's service. is very good. I am happy with it. Thanks a lot, Garber. More

by FAN_LIU2001
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Recommend Dealer
Yes
Employees Worked With
Garber
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Oct 17, 2023 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Fan_liu2001!

October 08, 2023

I have been coming to garber Honda for all inspections on both vehicles since we’ve purchased them. Never had any issues with their work! More

by BARB_ZIRPOLO
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Debra Ferra
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Oct 17, 2023 -

Garber Honda responded

Barb, it's great to know you've had consistent positive experiences with us at Garber Honda. We appreciate your trust in our work and look forward to seeing you for future inspections!

October 08, 2023

Online service scheduling tool was very easy to use and the service was quick and efficient More

by JYEAPLAY73
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Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Oct 17, 2023 -

Garber Honda responded

Jyeaplay73, thank you for trusting Garber Honda with your business!

October 08, 2023

I’m new in town and I’m glad I picked them to be my Honda go to place More

by CHRISBRUNNERMIAMI
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Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 17, 2023 -

Garber Honda responded

We are honored to receive your support, Chrisbrunnermiami. Thank you! - Garber Honda Team

October 07, 2023

They took care of me immediately. Called to give me an update and options for the next steps. Jill were very nice More

by AEG.BRADY
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Recommend Dealer
Yes
Employees Worked With
Jill
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Oct 17, 2023 -

Garber Honda responded

We're glad to know our team at Garber Honda was able to assist you promptly and keep you updated throughout the process. Thanks for recognizing Jill's efforts!

October 07, 2023

I've always been treated fairly. I've been a customer for over 20 years, Most service advisors are long time employees. More

by CDENNETT
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Recommend Dealer
Yes
Employees Worked With
Matthew
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Oct 17, 2023 -

Garber Honda responded

We're so glad to have had you as a loyal customer at Garber Honda for over 20 years! It's great to know that our service advisors continue to meet your expectations. Thanks for sharing this review with us!

October 07, 2023

Good service with visual explanation, excellent reception, cost not unreasonable, waiting area well kept up More

by KHODKINS
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service writer
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Oct 17, 2023 -

Garber Honda responded

We appreciate your feedback! It's great to know that you found our service, reception and waiting area at Garber Honda up to the mark. We strive for excellence in all areas of customer experience. Thanks again!

October 07, 2023

Courteous with a smile and they were always in touch with me and up to date More

by SCURATOLO
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
kyle
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Oct 17, 2023 -

Garber Honda responded

We are more than pleased to hear that our team delivered a professional and courteous service which made your experience a success from start to finish. It was our pleasure to assist you with your vehicle needs. Our team truly appreciates your business and hope to work with you for your future car needs! Safe travels!

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