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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,239 reviews

October 12, 2023

Service appointment was on time and went smoothly. Matt, customer rep was pleasant and efficient. More

by Peg Lee
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 18, 2023 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your positive feedback!

October 11, 2023

Very good service. The service rep worked with me was very courteous,and knowledgeable. Very detail explaining of work performed More

by VASANT102002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
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Oct 17, 2023 -

Garber Honda responded

We're glad to know you had a positive experience with our service rep at Garber Honda! We always aim for detailed explanations and courteous interactions. Thanks for the review!

October 11, 2023

My first experience leasing with Garber. All good would probably do future business if the price is right. More

by Trainer
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Dorsey
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Oct 17, 2023 -

Garber Honda responded

We're glad to know your first leasing experience with us at Garber Honda was a positive one! We look forward to providing you with great deals in the future. Thanks for choosing us!

October 11, 2023

Have consistently received good service at this dealership. Ryan was there as soon as I pulled in to check my car in. He kept me updated & made recommendations . More

by IRENEKOSCIUK53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 17, 2023 -

Garber Honda responded

Irene, we're glad to know you've consistently received good service from Ryan and the rest of our team at Garber Honda. We appreciate your feedback and look forward to serving you again in the future!

October 10, 2023

Overall I like it. Service people are polite, smart and quick. I also like "waiting room". More

by ROMAN
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Recommend Dealer
Yes
Employees Worked With
Jillian Whitmire
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Oct 17, 2023 -

Garber Honda responded

We are grateful for your positive feedback about Garber Honda. Thanks so much, Roman!

October 10, 2023

Work on my car was done in a timely manner. They addressed everything that I wanted done on my car More

by NGELDER
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ryan Soles
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Oct 17, 2023 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Ngelder!

October 10, 2023

I noticed a screw in our tire and called Garber right away. Although it was the end of the work day, they were able to get us in and fixed it while my daughter and I waited which was especially awesome b More

by THEBURIS
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 17, 2023 -

Garber Honda responded

We're so glad we could assist with your tire issue, especially before such a long drive! It's wonderful to know that you've had positive experiences both in sales and service at Garber Honda. We appreciate the continued support over the years - here's to many more miles on those vehicles!

October 09, 2023

From sales to service what a great experience. I would never go anywhere else. They treat you like family!!! More

by BBENDER4
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jill
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Oct 17, 2023 -

Garber Honda responded

We're so glad to know you felt like family during your visit at Garber Honda! We appreciate the positive feedback and look forward to seeing you again. Safe travels until next time!

October 09, 2023

Very attentive. Offered refreshments and knew exactly what to say to make me feel comfortable More

by MDGJDG
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Ron
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Oct 17, 2023 -

Garber Honda responded

Thank you for trusting us with your business and your new vehicle! We are happy to hear that our team was thorough and attentive throughout your experience. Your support means a lot to us, and we hope to work with you again down the road. Drive safely!

October 09, 2023

Great customer service by Pete. Listened to us and got us what we wanted. We would recommend Garber to everyone. More

by JOYCEPOTTS
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete MacCracken
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Oct 17, 2023 -

Garber Honda responded

We're glad to know that Pete was able to provide you with the excellent experience we strive for at Garber Honda. Your recommendation means a lot, thank you!

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