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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,239 reviews

October 15, 2023

They found me the car we wanted and made the entire process simple and easy. More

by JOHNCBASTA
Recommend Dealer
Yes
Employees Worked With
Eddie, Sean, and Steve Carroll
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Oct 27, 2023 -

Garber Honda responded

Thank you so much for sharing your kind words with us! We love helping people find the vehicle they need and we’re glad to hear you’re enjoying your new ride. All of us at Garber Honda are grateful for your business and hope we can continue to help you in the future.

October 14, 2023

The experience was good. The people were professional. The salesperson was helpful, friendly, responsive, and nice to deal with More

by MCA11I2TER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitriy
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Oct 20, 2023 -

Garber Honda responded

We're delighted to know you had a good experience with our team at Garber Honda. It's always great hearing that our salespeople are doing an excellent job! Thanks for the review and we hope to see you again soon.

October 14, 2023

Garber is a very good dealership. My salesperson, Roy Patterson is great to work with and always has my best interests at heart. I have been dealing with Garber Honda for 12 years. More

by JOYCE.MINNAMON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson and Steve
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Oct 20, 2023 -

Garber Honda responded

We're delighted to know that you've had a great experience with our team at Garber Honda over the years. It's wonderful to have customers like you who appreciate our dedication! Thanks for sticking with us, and here's to many more successful years together!

Oct 20, 2023 -

JOYCE.MINNAMON responded

You are very welcome…it is just the truth.

October 14, 2023

Very accommodating and very nice people to work with and waiting area was accessible to bathrooms and customer service and techs ! More

by TRCEXPRESS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 20, 2023 -

Garber Honda responded

We appreciate your feedback! It's great to know that you found our team at Garber Honda accommodating and pleasant. We're glad the waiting area was convenient for you as well. Thanks again!

October 14, 2023

The service team at Garber was excellent to deal with starting with Mike Swain, Calvin, and Deborah! All excellent stewards for this business! More

by JYAEGER2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Swain, Calvin, and Deb
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Oct 20, 2023 -

Garber Honda responded

We're delighted to know that our service team at Garber Honda, including Mike Swain, Calvin and Deborah provided you with excellent service. Thanks for the shout out!

October 14, 2023

Excellent service. Goes the extra mile! Very friendly and cares about their customers! Nice waiting area. More

by JEM_MIMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 20, 2023 -

Garber Honda responded

We're delighted to know you had a great experience with us at Garber Honda! Our team always aims to go the extra mile for our customers. Thank you for your kind words about our service and waiting area.

October 13, 2023

Outstanding customer service and the price was reasonable as well. I would recommend Garber to to anyone who looking to purchase a Honda. More

by GARYGINSBURG44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Oct 18, 2023 -

Garber Honda responded

Gary, we're glad to know you found our customer service outstanding and the pricing reasonable at Garber Honda. Thanks for recommending us!

Oct 18, 2023 -

GARYGINSBURG44 responded

These remarks are from me and are authentic. Gary G.

October 13, 2023

Great Service, everyone was very pleasant. I am very pleased with the Techs knowledge and expertise. More

by PGAFFNEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry L
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Oct 18, 2023 -

Garber Honda responded

Happy guests make us very happy! Thank you for taking the time to leave us some great feedback. Our team is exactly as you described – passionate about assisting people and full of knowledge about the industry. Please feel free to stop by or give us a call if there’s anything else Garber Honda can do for you.

October 13, 2023

I already sent a review. It was great doing business with Garber Honda. I had been with Ford iver 40 years. As Ford no longer makes sedans, we checked dealers out and decid More

by JKOHLMEIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek covered everything a d Dan also made his end easy to negotiate.
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Oct 20, 2023 -

Garber Honda responded

JKOHLMEIER, we're delighted to know that you had a great experience with Zack and our team at Garber Honda. We appreciate your recommendation and are here if you need anything else!

October 13, 2023

Great service experience with service rep, car was done when promised, I have used this service for 8 years of ownership and have always been satisfied. More

by KAYAKERIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah, Tougas
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Oct 20, 2023 -

Garber Honda responded

We're glad to know that you've had a great service experience with us at Garber Honda for the past 8 years. We appreciate your loyalty and look forward to continuing our relationship in the future!

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