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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,239 reviews

October 25, 2023

Excellent service from the entire team. I recommend anyone thinking about getting a Honda to give them a call. More

by RANDINO
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Steve
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Nov 09, 2023 -

Garber Honda responded

Randino, we're delighted to know you had an excellent experience with our team at Garber Honda. Thanks for recommending us!

October 24, 2023

I've been a customer for over 18 years here! Wish Honda was still selling Fits in the USA! More

by JRYGIEL5
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I'm terrible with names!
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Nov 08, 2023 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your loyalty!

October 24, 2023

You are the best. Roy you are so kind and generous and kind. I would recommend you to anyone. More

by KAUR182004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy
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Nov 08, 2023 -

Garber Honda responded

Thank you for your recommendation and glowing review! We are thrilled we were able to provide you with an exceptional car-buying experience. All of us at Garber Honda want to congratulate you on your new vehicle and we hope to see you again in the future.

October 23, 2023

The service was great but the loaner car was dirty and needed an oil change More

by SHARALEVANS07
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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Nov 08, 2023 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your feedback regarding the loaner.

October 23, 2023

I had my truck in for rust proofing, undercoating and small paint scratch. Working as a team Al Bello, Angela Kryger, and Mike Swain provided excellent service and verified I made the right choice in buy More

by JCLAUSS165
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Bello, Angela Kryger and Mike Swain
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Nov 08, 2023 -

Garber Honda responded

We're delighted to know that Al, Angela, and Mike provided you with excellent service during your visit at Garber Honda. Your feedback is greatly appreciated! We look forward to serving any future needs.

October 22, 2023

Excellent experience! Dmitriy was terrific! Very professional. Made the process easy for me. Delivery was trouble free More

by MJC8787
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitriy Shevchuck
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Nov 06, 2023 -

Garber Honda responded

We're glad to know you had an excellent experience with Dmitriy at Garber Honda! Our team is always here to make the process as easy and trouble-free as possible. Thanks for sharing your feedback!

October 22, 2023

They provided wonderful service and Hannah was a pleasure to deal with. She kept me informed of the progress on my vehicle and when it was going to be completed. More

by LINZINNA
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hannah T.
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Nov 06, 2023 -

Garber Honda responded

Linzinna, we're delighted to know Hannah and our team at Garber Honda provided you with excellent service. Thanks for sharing your experience!

October 21, 2023

Everyone at Garber is very pleasant and helpful. Roy Patterson is a great and professional sales person More

by RKYLE18541
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
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Nov 03, 2023 -

Garber Honda responded

We're glad to know you had a pleasant experience with us at Garber Honda, and that Roy Patterson was able to assist professionally. Thanks for the positive feedback!

October 21, 2023

Garber is way better than Ralph Honda. Garber offered me an Uber to get home and friendly customer service. Didn't try to force me to buy services that I didn't need. Just all around 10/ More

by DVONGSENA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
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Nov 06, 2023 -

Garber Honda responded

We're delighted to know you had a 10/10 experience with us at Garber Honda! Our team is always here to provide friendly service without any pressure. Thanks for choosing us and sharing your positive feedback!

October 21, 2023

Working with Garber was, by far, the best car experience ever! I love the videos Charlie Aerni and Bob Taylor send showing their concerns, suggestions and the workmanship was outstanding. Hannah was so easy More

by TERRYPRIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah, Charlie Aerni, Bob Taylor
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Nov 06, 2023 -

Garber Honda responded

We're so pleased to know that you had a great experience with our team at Garber Honda! It's wonderful to see how much you appreciated the videos from Charlie and Bob, as well as your interactions with Hannah. We look forward to seeing you for future services - thank you!

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