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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,240 reviews

October 27, 2023

Exceptional service, first rate communication. I rate them the highest rating possible. Thank you so much More

by Featherman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Hannah Tougas
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Nov 10, 2023 -

Garber Honda responded

We're delighted to know you had an exceptional experience with us at Garber Honda! Your kind words about our service and communication mean a lot. Thank you for the highest rating possible, we appreciate it!

October 27, 2023

Took car in for an actuator replacement. It wasn’t installed correctly and could not unlock door with key. I called and told they would take care of it right away when I came in. They were t More

by JUSTINHPG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren
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Nov 10, 2023 -

Garber Honda responded

Justin, we appreciate your understanding and patience. Our team at Garber Honda is committed to making things right when they don't go as planned. We're glad you're satisfied with the service!

October 27, 2023

Garber is a wonderful place to buy a car. From purchase to service they offer excellent service. This is our fourth car we have bought from Garber. Our first CRV is still on the road and i More

by BUNNYJ24
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Al Bello
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Nov 10, 2023 -

Garber Honda responded

We're so glad to know you've had consistently great experiences with us at Garber Honda. Al Bello and the rest of our team are always here to provide excellent service! Thanks for sticking with us through four cars, we appreciate your loyalty!

October 27, 2023

It was quick and easy… Car was done in 30 mins. Always a pleasure dealing with Deb More

by DEBDOD375
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Recommend Dealer
Yes
Employees Worked With
Debbie
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Nov 13, 2023 -

Garber Honda responded

It was a pleasure getting to work with you, and we are incredibly grateful to receive a 4-star recommendation from you! We look forward to working with you again in the future. Until then, best wishes and safe travels from your friends at Garber Honda.

October 27, 2023

Great service as always, and Deb F. deserves all the accolades! Her service/support is the reason I keep coming back. I also love the service review videos that get sent, it's been one More

by ERICH L.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Deb F.
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Nov 13, 2023 -

Garber Honda responded

Erich, it's fantastic to know that Deb and our service review videos have been a big part of your positive experiences at Garber Honda. We appreciate the kind words and look forward to seeing you next time!

October 26, 2023

very comfortable and welcoming experience. staff was very friendly and patient during my time at the dealership More

by DAU21
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Rob Dorsey
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Nov 09, 2023 -

Garber Honda responded

We're glad to know you had a comfortable and welcoming experience at Garber Honda! Our team always aims to provide friendly, patient service. Thanks for the positive feedback!

October 26, 2023

Very professional. Easy drop off and pick up. Amazed at the cleanliness of the service area! More

by TIDBIT0928
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Recommend Dealer
Yes
Employees Worked With
Angela
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Nov 09, 2023 -

Garber Honda responded

Thank you, Tidbit0928, for stopping by to leave Garber Honda a wonderful review!

October 26, 2023

Deb is so great! Friendly and helpful. Service department sends a video with details of my car. More

by CCOOK77TMG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
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Nov 09, 2023 -

Garber Honda responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Garber Honda!

October 26, 2023

Thank you very much Kara and Jeff at Garber Honda. I love my new vehicle. More

by GEORGEKIRK12
Recommend Dealer
Yes
Employees Worked With
Kara, Jeff and the finance office.
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Nov 10, 2023 -

Garber Honda responded

Thank you so much for sharing your kind words with us! We love helping people find the vehicle they need and we’re glad to hear you’re enjoying your new ride. All of us at Garber Honda are grateful for your business and hope we can continue to help you in the future.

October 25, 2023

I have been bringing my car for service at this dealer for many years and I have always received excellent attention and care in the most professional manner by each and every one. More

by MANJPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Debbie, Warren, Matt
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Nov 08, 2023 -

Garber Honda responded

We're so glad to know you've consistently had great experiences with our team at Garber Honda. Thank you for your continued trust in us, we look forward to serving you again!

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