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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,240 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,240 reviews

November 05, 2023

Smooth operation, thorough, like the text alerts. Staff was very courteous and professional and made it easy. More

by GUIRI78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't recall
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Nov 29, 2023 -

Garber Honda responded

GUIRI78, we're glad to know that you found our service at Garber Honda smooth and professional. We appreciate your feedback about the text alerts too!

November 05, 2023

My advisor Ryan Soles listened to all my concerns and answered all my questions. My car was finished in the time frame they quoted me. More

by JENNYWINE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
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Nov 29, 2023 -

Garber Honda responded

Jenny, we're glad to know that Ryan was able to address all your concerns and questions at Garber Honda. We pride ourselves on our efficient service! Thanks for the review.

November 05, 2023

Working with salesrep Ronald Uribe was an absolute pleasure.He was responsive to all of my needs and requests, some of which were unusual given that I live in Fredonia, NY, had no readibly available t More

by FREDERICK.ULLMAN
Recommend Dealer
Yes
Employees Worked With
Ronald Uribe, Patrick Walker, Dan O'Brien
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Nov 29, 2023 -

Garber Honda responded

Frederick, it's fantastic to know that Ronald and our team at Garber Honda were able to assist you so thoroughly! We're glad we could help find the perfect 2024 CR-V Hybrid Sport Touring for you. Thanks for your high recommendation - we appreciate it greatly!

November 04, 2023

My advisor, Deb Ferrar, is wonderful and I highly recommend her!! If your Honda needs attention, Deb will take care of you!! More

by MNBUNKENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferrar
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Nov 21, 2023 -

Garber Honda responded

Thanks for the shout-out, MNBUNKENBURG! We're delighted to know that Deb has been taking good care of you and your Honda at Garber Honda. Your recommendation means a lot to us!

November 04, 2023

Prompt courteous service. They’re always very friendly and do what they can to assist you More

by BILLHHOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren,Mike
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Nov 21, 2023 -

Garber Honda responded

Thank you so much for taking the time to leave this lovely review! We’re glad to hear that our team provided you with such friendly and helpful service. Safe travels and many thanks from your friends at Garber Honda.

November 04, 2023

They found the problem with my car sooner than I was originally told; I got my car back the same day. Everyone I interacted with was friendly and helpful. More

by RONALMAROZ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt, Jeanie
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Nov 21, 2023 -

Garber Honda responded

RONALMAROZ, it's great to know that our team at Garber Honda was able to diagnose and fix your car promptly. We appreciate the positive feedback!

November 04, 2023

Setting up the service appointment was a breeze. The rep was very courteous and professional. Parts arrived on time. Vehicle was repaired in the time specified. What a great experience. More

by PD2PREACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
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Nov 21, 2023 -

Garber Honda responded

We're glad to know that your service appointment at Garber Honda went smoothly and met your expectations. Thank you for sharing this great experience with us!

November 04, 2023

From sales all the way to the service department, Garber has been a west. Over the past 30 years, we’ve bought 8 different Hondas…all from this one dealership ( previously know as John Holtz). They treat u More

by August
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
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Nov 21, 2023 -

Garber Honda responded

We're so grateful for your loyalty over the years! It's always a pleasure to serve you at Garber Honda, and we look forward to continuing our relationship. Thanks for sharing your experience with us!

November 03, 2023

Quick service, good location. The people in this dealership always improve the quality of service More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
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Nov 21, 2023 -

Garber Honda responded

Thank you for this amazing review! We’ll share this with our team to let them know what an impression they left on you. Thanks again from all of us at Garber Honda.

November 02, 2023

Everyone at Garber Honda were very accommodating, polite, and respectful. The receptionist was especially attentive and respectful. Plus she had one heck of a memory. Ray whom I dealt with and Steve in finan More

by MIKESHAVER45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray, and Steve
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Nov 20, 2023 -

Garber Honda responded

We're delighted to know that our team at Garber Honda, especially Ray and Steve in finance, provided you with a memorable experience. Thanks for recognizing their efforts! We appreciate your kind words about the receptionist as well - she'll be pleased to read this review too!

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