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Garber Honda

Rochester, NY

4.8
2,271 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,271 reviews

October 15, 2024

I recently purchased a 2025 Honda CR-V from Garber Honda, and Sarah guided me through the entire buying process. From the moment I walked in, she patiently guided me through every step of the buying process, More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Avery
Oct 16, 2024 -

Garber Honda responded

Thank you for sharing your experience with us at Garber Honda! We're delighted to hear that Sarah made the process of purchasing your 2025 Honda CR-V smooth and hassle-free. We hope you're enjoying all the features, and we're here if you need anything in the future!

October 14, 2024

My salesman never even went though the functions of our car with us so we had to ask another team member to do it and he was very helpful. More

by ERIC.KERNAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ignis Victor
Oct 15, 2024 -

Garber Honda responded

Eric, I'm sorry to hear about the initial oversight with your car's functions. It's great that another team member was able to assist you, but we strive for a seamless experience from start to finish. If there's anything else you'd like us to address or any further questions you may have, please feel free to reach out.

October 12, 2024

Garber Honda has been our go to in Rochester. Great and friendly customer service every time. More

by CTCHAVEZ20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Leno
Oct 16, 2024 -

Garber Honda responded

We're honored Garber Honda is your go-to dealership! We appreciate the positive feedback, we're here whenever you need us!

October 10, 2024

Everyone I worked with, Joe Barbato, Joe LoVerde, Jason L. and Elizabeth Wallace to get my new “used” truck was very professional, courteous, and a pleasure to work with. The experience was wonderful and n More

by Devonayer1968
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LoVerde, Elizabeth Wallace, Jason L., Joe Barbato
Oct 10, 2024 -

Garber Honda responded

We're delighted to hear that our team made your truck-buying experience at Garber Honda a pleasant and stress-free one! Thank you for choosing us, and we look forward to welcoming you back in the future.

October 10, 2024

Thanks and high praise for Warren Stoutz who has been my service advisor for 30+ years!!!!!!!!!!!! Larry A. Peeler More

by LARRYP6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Stoutz
Oct 11, 2024 -

Garber Honda responded

Thank you for sharing your appreciation! We're delighted to hear that Warren has provided excellent service over the years at Garber Honda. Your loyalty means a lot to us, and we'll be sure to pass along your kind words!

October 08, 2024

The sales representative was outstanding and willing to assist in all aspects of deal to help me get what I needed. More

by JGRANVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Oct 08, 2024 -

Garber Honda responded

We're delighted to hear that our sales representative provided outstanding assistance at Garber Honda. Thank you for sharing your experience with us!

October 07, 2024

Had a great experience with Dan Bresnan. He explained everything and made the process so easy. Thank you Dan More

by HOFFMAN4
Recommend Dealer
Yes
Employees Worked With
Dan Bresnan
Oct 08, 2024 -

Garber Honda responded

We're delighted to hear that Dan made your experience at Garber Honda smooth and easy! Thank you for sharing this positive feedback, and enjoy your new ride!

October 07, 2024

Damaged 3 of my wheels when mounting new tires. Large dents & heavy scratching around the whole rim. Apparently this was due to an equipment malfunction, but I'm still confused as to why the tech(s More

by justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Whitmire,Mike Swain
Oct 08, 2024 -

Garber Honda responded

Justin, thank you for sharing your experience with us. While we're glad to hear that the situation was resolved professionally and to your satisfaction, we apologize for any inconvenience caused by the initial damage. If there's anything else you'd like to discuss or if you have further questions, please feel free to reach out.

October 07, 2024

My experience was good. My sales associate listened to my financial needs and worked to get me a rate that I was comfortable with. More

by NJPELUSIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Stein
Oct 08, 2024 -

Garber Honda responded

We're delighted to hear that your experience at Garber Honda was positive and that our sales associate could meet your financial needs. Thank you for choosing us, and enjoy your new vehicle!

October 04, 2024

We have been very happy with Honda, our last several vehicles have been Hondas. We really like working with Roy as we have in the past. More

by MSMITH750
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Oct 07, 2024 -

Garber Honda responded

Thank you for your continued trust in Garber Honda! We're delighted to hear that Roy has been a great help with your vehicle needs. Enjoy driving your new Honda, and we look forward to seeing you again!

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