Garber Honda
Rochester, NY
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I recently purchased a 2025 Honda CR-V from Garber Honda, and Sarah guided me through the entire buying process. From the moment I walked in, she patiently guided me through every step of the buying process, and Sarah guided me through the entire buying process. From the moment I walked in, she patiently guided me through every step of the buying process, answering all my questions with thorough knowledge and understanding. Despite making a sudden decision to purchase, Sarah efficiently helped me complete all the formalities. She even assisted us in buying our insurance, making the whole experience smooth and hassle-free. She took the time to explain and set up the car's features according to my specific requirements. This was my first experience with a Garber dealership and owning a Honda, and Sarah made it truly outstanding. Excellent service! More
Everyone I worked with, Joe Barbato, Joe LoVerde, Jason L. and Elizabeth Wallace to get my new “used” truck was very professional, courteous, and a pleasure to work with. The experience was wonderful and n L. and Elizabeth Wallace to get my new “used” truck was very professional, courteous, and a pleasure to work with. The experience was wonderful and non-stressful. I will definitely go back to Garber Honda in Henrietta again. More
Damaged 3 of my wheels when mounting new tires. Large dents & heavy scratching around the whole rim. Apparently this was due to an equipment malfunction, but I'm still confused as to why the tech(s Large dents & heavy scratching around the whole rim. Apparently this was due to an equipment malfunction, but I'm still confused as to why the tech(s) continued to do more wheels after each one came off the machine damaged. I'd think it would be blatantly obvious something was wrong after the first. However, the dealership quickly owned up to it and had all wheels professionally repaired. In the end, the wheels looked brand new, and they didn't charge for the mounting/balancing as a courtesy. 5 stars for the way they handled the situation, but -2 because this shouldn't have happened in the first place and definitely shouldn't have happened to multiple wheels. More
My experience was good. My sales associate listened to my financial needs and worked to get me a rate that I was comfortable with. My sales associate listened to my financial needs and worked to get me a rate that I was comfortable with. More