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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,260 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,260 reviews

November 29, 2023

Pleasant staff, coffee maker available while you wait. Loved the video explaining what was done and offering free multi point inspection. Deb Ferra is a fabulous representative when coming in to drop off More

by KAITLIN.MARCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Charlie (mechanic)
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Dec 28, 2023 -

Garber Honda responded

Kaitlin, we're delighted to know you had a positive experience at Garber Honda and appreciated Deb Ferra's assistance. We always aim for top-notch service! Thanks for the feedback!

November 29, 2023

You guys are amazing. Thank you, so much, for all of your help! It is great. More

by SHALAWILSON972
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dimitri
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Dec 28, 2023 -

Garber Honda responded

Thanks for the great review of Garber Honda, Shalawilson972!

November 29, 2023

Service was appropriate. Debra in the service department ensured that everything that was scheduled was completed as requested. Chauncy who was the mechanic completed all of More

by KHAN_1JAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra and Chauncy
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Dec 29, 2023 -

Garber Honda responded

We're glad to know our service department, especially Debra and Chauncy, took good care of you at Garber Honda. Thanks for your positive feedback!

November 29, 2023

Excellent customer service, Ron and Richard rocks! !!!! They was patient and got the job done.... More

by IRENEGRIFFIN288
Recommend Dealer
Yes
Employees Worked With
Ron
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Dec 29, 2023 -

Garber Honda responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Garber Honda!

November 29, 2023

Overall service was excellent. Service coordinator Hannah Tougas was. Very helpful in answering questions and communication work to my vehicle. Mechanics were very helpful in exp More

by LDIFLORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas , Ivan Vinovrski
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Dec 29, 2023 -

Garber Honda responded

We're glad to know that you had an excellent experience with our service coordinator and mechanics at Garber Honda. We always aim for clear communication about the work needed on your vehicle. Thanks for sharing!

November 28, 2023

My wife and I are excited about the 2024 Honda CRV. Our agent, Justin Myers, did an excellent job making it happen. More

by JBEARDEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Myers, Dan O'brian
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Dec 27, 2023 -

Garber Honda responded

JBEARDEN1, we're delighted to know that Justin was able to assist you in getting your 2024 Honda CRV at Garber Honda. Enjoy the ride!

November 28, 2023

Great customer service. Fast, friendly and informative. The team was able to get me the price I was looking for. Fully recommend them 100 percent!! More

by SITTINGCHAIR14435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and the guy with the split coffee cup Thanks
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Dec 27, 2023 -

Garber Honda responded

We're delighted to know you had a great experience with our team at Garber Honda! Thanks for recommending us, we appreciate your support. Enjoy the ride in your new car!

November 28, 2023

The service staff at Garber Honda are excellent. Especially Debbie Ferra. She is always pleasant, explains everything and is one of the reasons I return to Garber for my car service needs. More

by MBRAZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Ferra
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Dec 27, 2023 -

Garber Honda responded

We're delighted to know that our service staff, especially Debbie Ferra, have been able to provide you with excellent experiences at Garber Honda. We appreciate your loyalty and look forward to continuing serving your car needs!

November 26, 2023

Garber Honda Service is know for being dedicated in providing high quality of service. Thank you More

by CACBUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Reynolds
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Dec 26, 2023 -

Garber Honda responded

Thank you, for stopping by to leave Garber Honda a wonderful review!

November 26, 2023

Ron was really helpful and courteous. This was our first time in a Honda dealership and thanks to his attention we would love to keep coming back to this one. Everyone that we talked to w More

by Yessica and Hector
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
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Dec 26, 2023 -

Garber Honda responded

Yessica and Hector, we're delighted to know that Ron provided you with a great first experience at Garber Honda. We appreciate your kind words about our team's welcoming nature! Looking forward to seeing you again in the future.

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