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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,240 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,240 reviews

November 21, 2023

My cars tire pressure was not checked. My tire pressure was low and as has been standard practice in the past. I assumed the service dept would check it when I went in for an oil change. More

by JFLISNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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Nov 22, 2023 -

Garber Honda responded

JFLISNIK, I'm sorry to learn that your tire pressure wasn't checked during your recent oil change. and we appreciate you bringing this to our attention. Please reach out at your earliest convenience so we can discuss further steps together. Thank you, Mike Swain Service Manager MSwain@GarberROC.com (585) 334-0880

November 21, 2023

Great service as always. Hannah is the best! Service was performed quick and on time. More

by MACRI71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Dec 18, 2023 -

Garber Honda responded

Macri71, thank you for trusting Garber Honda with your business!

November 21, 2023

Smooth easy transaction with good communication. I was very surprised they checked over the entire car. More

by RENCAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
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Dec 20, 2023 -

Garber Honda responded

We're glad to know your transaction was smooth and easy at Garber Honda! We always strive for thorough checks on our cars. Thanks for the positive feedback!

November 20, 2023

I had a great experience with Austin in sales at Garber Honda. Thank you Austin for all your help! I love my new HR-V More

by REBECCA RIGGIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
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Dec 18, 2023 -

Garber Honda responded

Rebecca, we're so glad to know that Austin was able to assist you in finding your new HR-V at Garber Honda. Enjoy the ride!

November 19, 2023

Excellent visit to Garber Honda service. Work was done very quickly and service personnel were very friendly. More

by ARTBULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 14, 2023 -

Garber Honda responded

We're glad to know you had an excellent visit with our service team at Garber Honda. Thanks for the positive feedback about our quick work and friendly staff!

November 19, 2023

Work performed was within the time and cost estimates. Was kept informed with progress updates. More

by AKWDCGA
Recommend Dealer
Yes
Employees Worked With
Several
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Dec 13, 2023 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your positive feedback!

November 19, 2023

The service i was given was exceptional. They communicated well, it was quick and easy. More

by ROBERTM1694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
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Dec 13, 2023 -

Garber Honda responded

Thank you, Robertm1694, for stopping by to leave Garber Honda a wonderful review!

November 19, 2023

James at Garber was a complete blessing and I’m so pleased I was able to work with him. My Dad got his Ridgeline there too and recommended them to me. I am neurodivergent and I know I can be challengi More

by JLATONE8
Recommend Dealer
Yes
Employees Worked With
James, and the finance guy
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Dec 13, 2023 -

Garber Honda responded

We're so glad to know that James and the team at Garber Honda were able to provide you with a positive experience. It's great hearing how accommodating they were, especially in helping you get your desired SUV! We appreciate your kind words and look forward to serving you again in the future.

November 19, 2023

Went for NY state inspection. Was done in 10 mins wand left with my car with the new sticker…Awesome service More

by JONALWAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Dec 14, 2023 -

Garber Honda responded

We're glad to know that your state inspection was quick and efficient at Garber Honda! Thanks for the awesome review, we appreciate it. Safe travels!

November 18, 2023

People were very pleasant and welcoming. Nice clean show room. My salesman was very informative. More

by Eileen
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stein
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Dec 12, 2023 -

Garber Honda responded

Thank you for the excellent review of Garber Honda, Eileen!

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