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Garber Honda
Rochester, NY
2,240 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale.
Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,240 reviews
Verified Customer
November 25, 2023
Making the appointment was Avery nice experience. I checked on line and the process at the dealership was fast. The needed maintenance was done on time and the staff at service station were friendl I checked on line and the process at the dealership was fast. The needed maintenance was done on time and the staff at service station were friendly and courteous. Thank you for all the kindness. More
by TARIQCHAUDARI
Employees Worked With
Don’t remember
November 25, 2023
Very good customer service. They are not pushy and very understanding. Debbie in the service area has been wonderful to work with over the years I have owned my Honda's. They are not pushy and very understanding. Debbie in the service area has been wonderful to work with over the years I have owned my Honda's. More
by CYNHOWE
Employees Worked With
Debbie F & Calvin B-K
November 23, 2023
Needed a recall service, was finished in exactly an hour. Service seems quick by the rate of people leaving the waiting room. Friendly staff, I will be back. Service seems quick by the rate of people leaving the waiting room. Friendly staff, I will be back. More
by ALLISON_FULFER
Employees Worked With
Josh Grant
November 22, 2023
Took my Passport in for recall repair on November 20 for a 9am appointment. I was expecting to be without my car all day, but received a call at noon that my car was ready. I was very happy to be able to ge a 9am appointment. I was expecting to be without my car all day, but received a call at noon that my car was ready. I was very happy to be able to get my car so quickly. More
by PATTYPIK
Employees Worked With
Not sure
November 22, 2023
Excellent customer service! ! Wish they had deals for services but the great customer service keeps me going back! I always choose Ryan as my service because he is a great people ! Wish they had deals for services but the great customer service keeps me going back! I always choose Ryan as my service because he is a great people person!! More
by lion_me
Employees Worked With
Ryan in service
