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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,260 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,260 reviews

December 04, 2023

Our experience with the entire Garber team was excellent. I would like to recognize the exceptional service and support provided by Edward Leno (Salesperson) and Jerod Ingrassio (Finance Director). Althoug More

by JWHITE05
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edward Leno
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Jan 05, 2024 -

Garber Honda responded

We're delighted to know that Edward, Jerod and the rest of our team at Garber Honda provided you with an excellent experience. It's great to have you back in the family! We appreciate your recommendation and look forward to assisting any friends or family members who might be looking for a new vehicle. Safe travels!

December 04, 2023

I throughly enjoyed my 2nd buying experience with Gina and Rich. They made everything super easy, and even had the red bow I wanted! I would recommend Garber to anyone looking to purchase a vehicle. Thank More

by KRISTY_HARRIS14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina, Rich
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Jan 05, 2024 -

Garber Honda responded

Kristy, we're delighted to know that Gina and Rich made your second buying experience at Garber Honda a memorable one! We appreciate the recommendation. Enjoy driving around in your new car with its red bow!

December 03, 2023

Quick, informative service. Kept me up to date with what was found and gave me the pricing so I didn’t have sticker shock. More

by MAFRIDAY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
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Jan 04, 2024 -

Garber Honda responded

We're glad to know you appreciated our transparent and efficient service at Garber Honda. Keeping customers informed is a top priority for us. Thanks for the positive feedback!

December 03, 2023

They are all Customer Focused, No one there says 'it is on the Web'...great coffee! More

by ALCYCLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton, Brenda..
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Jan 05, 2024 -

Garber Honda responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Garber Honda!

December 03, 2023

Garber delivers exceptional customer service every time. We just bought our second vehicle from them. More

by PATRICE0421
Recommend Dealer
Yes
Employees Worked With
Kara
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Jan 05, 2024 -

Garber Honda responded

We're delighted to know you had another great experience with us at Garber Honda! Thank you for your continued support and enjoy the new ride.

December 02, 2023

I have brought cars to Garber for years. Everything was handled professionally by both the advisor and the technician. More

by sds597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah,Ken
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Jan 04, 2024 -

Garber Honda responded

We're glad to know you've had consistent positive experiences with our team at Garber Honda. Thank you for your continued trust in us, we appreciate it!

December 02, 2023

Great customer service, friendly, clean environment and knowledgeable staff! I love the fact it offers Starbucks coffee! More

by JMOWENS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
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Jan 04, 2024 -

Garber Honda responded

JMOWENS23, we're delighted to know you enjoyed the customer service and our amenities at Garber Honda. We always aim for a friendly and clean environment! Enjoy your Starbucks coffee on us next time too!

December 01, 2023

It was very clean and orderly. Efficient to deal with on sale and on delivery. More

by RMHOLMES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
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Jan 03, 2024 -

Garber Honda responded

Rmholmes, we're delighted we could deliver an excellent experience! - Garber Honda Team

December 01, 2023

Very kind people, complimentary loaner car was very clean and drove smoothly. Consistent updates from the mechanic working on my car and explanation video sent to me to better understand the issue. More

by ALICIA.HELBOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Warren, Isaiah
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Jan 04, 2024 -

Garber Honda responded

Alicia, we're glad to know you had a positive experience with our team at Garber Honda. We always aim for clear communication and top-notch service. Thanks for the review!

December 01, 2023

Jason understood the urgency I had in buying a new vehicle and completed the trade-in / test drive / purchase and delivery process all in the same day. More

by JHILLBERGEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
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Jan 04, 2024 -

Garber Honda responded

JHILLBERGEN, it's great to know that Jason was able to assist you efficiently at Garber Honda. We aim for a smooth and quick process! Thanks for your feedback.

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