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Garber Honda
Rochester, NY
2,257 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale.
Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,257 reviews
Verified Customer
October 08, 2024
The sales representative was outstanding and willing to assist in all aspects of deal to help me get what I needed. assist in all aspects of deal to help me get what I needed. More
by JGRANVIL
Employees Worked With
October 07, 2024
Damaged 3 of my wheels when mounting new tires. Large dents & heavy scratching around the whole rim. Apparently this was due to an equipment malfunction, but I'm still confused as to why the tech(s Large dents & heavy scratching around the whole rim. Apparently this was due to an equipment malfunction, but I'm still confused as to why the tech(s) continued to do more wheels after each one came off the machine damaged. I'd think it would be blatantly obvious something was wrong after the first. However, the dealership quickly owned up to it and had all wheels professionally repaired. In the end, the wheels looked brand new, and they didn't charge for the mounting/balancing as a courtesy. 5 stars for the way they handled the situation, but -2 because this shouldn't have happened in the first place and definitely shouldn't have happened to multiple wheels. More
by justin
Employees Worked With
Jill Whitmire,Mike Swain
October 07, 2024
My experience was good. My sales associate listened to my financial needs and worked to get me a rate that I was comfortable with. My sales associate listened to my financial needs and worked to get me a rate that I was comfortable with. More
by NJPELUSIO
Employees Worked With
Andrew Stein
October 04, 2024
We have been very happy with Honda, our last several vehicles have been Hondas. We really like working with Roy as we have in the past. vehicles have been Hondas. We really like working with Roy as we have in the past. More
by MSMITH750
Employees Worked With
October 03, 2024
Sarah made the entire process super easy. She was very considerate of my needs and wants and made sure I got into the car I wanted. It was my first time returning a lease and getting a new on She was very considerate of my needs and wants and made sure I got into the car I wanted. It was my first time returning a lease and getting a new one so I was feeling very trepidatious, but I left extremely satisfied. More
by JZasowski
Employees Worked With
October 02, 2024
We have purchased many cars at Garber, I can Annie Bochno was one of the best salespeople we have worked with. She made the process very pleasant by belting interactive with us and never made us feel like it was one of the best salespeople we have worked with. She made the process very pleasant by belting interactive with us and never made us feel like it was just her job. This was probably the first time of purchasing that we left happy. More
by RBLGOLF
Employees Worked With
Annie Bochno, 5 stars
September 30, 2024
Justin was great and so easy to work with! I thank him for this patience with my struggle to figure out what vehicle was best for me! I thank him for this patience with my struggle to figure out what vehicle was best for me! More
by MAGS623
Employees Worked With
