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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,240 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,240 reviews

December 31, 2023

Very easy to make appointment. In and out in 1 hr. Super fast service makes me smile. More

by WIZARD_MODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina
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Jan 17, 2024 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Wizard_mode!

December 30, 2023

Usually buying a new vehicle is quite honestly a pain. But this was actually one of my best experiences of buying a car. From Bob doing a great job working with me and Dan being a pleasure in the financi More

by MJACK121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dorsey and Dan
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Jan 17, 2024 -

Garber Honda responded

We're glad to know that your car buying experience with us at Garber Honda was a positive one! It's great to see Bob and Dan provided excellent service. Thanks for choosing us, we appreciate the feedback!

December 23, 2023

Great dealership pete was great with customer service Steve the business manager was very timely Adam More

by MACCRACKENP
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
I’m
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Jan 15, 2024 -

Garber Honda responded

Thanks for the shout-out to Pete and Steve! We're glad you had a great experience with our team at Garber Honda. Your feedback is much appreciated!

December 22, 2023

At Garber I worked Austin on settling a deal very professional and polite. He worked very hard to get me what I wanted. More

by SUZUKISAVAGE52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
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Jan 15, 2024 -

Garber Honda responded

We're glad to know Austin was able to assist you professionally and efficiently at Garber Honda. We appreciate your feedback, and we hope you enjoy what he helped you find!

December 21, 2023

I was pleased with the work they did changing the oil in my automobile according to the schedule. I did not realize that they would also be rotating my tires. I assume that was to my benefit. More

by STRANG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Ferra was very friendly and I was comfortable dealing with her.
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Jan 11, 2024 -

Garber Honda responded

We're glad to know you were satisfied with the oil change service at Garber Honda. We do include tire rotation as part of our routine maintenance for added benefit! Thanks for your feedback, we appreciate it.

December 20, 2023

Deb is an excellent and trustworthy service advisor. She doesn`t try to sell me parts and services that are unnecessary and keeps me abreast of any services that I may need in the future according to t More

by NICHOLAS.CAPOZZI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Deb Ferra
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Jan 11, 2024 -

Garber Honda responded

We're so glad to know that you've had such a positive experience with Deb at Garber Honda! Her knowledge and honesty are indeed invaluable. We appreciate your trust in us, and we look forward to seeing you again for future services.

December 18, 2023

I like CRV honda because best run and part of system. so I like CRV .i think 2024 CRV is top of my view. More

by TSUSMITA006
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Hari
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Jan 11, 2024 -

Garber Honda responded

We're glad to know you love the Honda CRV and are excited about the 2024 model! Our team at Garber Honda is always here to help with any of your vehicle needs. Thanks for sharing your thoughts!

December 17, 2023

Great service department! Staff is professional and kind. Highly recommend! Will definitely return for future service needs. More

by VIGLIOT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra
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Jan 10, 2024 -

Garber Honda responded

We're so glad to know you had a great experience with our service department at Garber Honda! We appreciate your recommendation and look forward to assisting with any future needs. Thanks for the review!

December 17, 2023

Adam and Andrew were so great to work with. They made the process of buying a new car feel easy and low stress. Highly recommend them both! More

by ROSIE595
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam, Andrew
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Jan 10, 2024 -

Garber Honda responded

Rosie, it's fantastic to know that Adam and Andrew made your car buying experience at Garber Honda easy and stress-free. We appreciate the recommendation!

December 16, 2023

Fantastic, fabulous, outstanding, professional, friendly, superlative, gold standard, enjoyable, thorough, intelligent, magnificent, ready to quit this survey. More

by MBORSHOFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Deb, Warren, Annie
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Jan 10, 2024 -

Garber Honda responded

Wow, what a string of compliments! We're so glad to know you had such an outstanding experience with us at Garber Honda. Thanks for taking the time to share your feedback before wrapping up the survey - it means a lot!

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