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Garber Honda

Rochester, NY

4.8
2,283 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,283 reviews

February 27, 2024

Roy was very helpful, friendly and courteous as a sales person. He was very responsive to my phone calls and text messages. I did not feel rushed through the buying process. More

by FR.JOHN.FIRPO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The general manager
Apr 10, 2024 -

Garber Honda responded

We're glad to know that Roy was able to provide you with a comfortable and efficient buying experience at Garber Honda. Your feedback is greatly appreciated, thank you for taking the time to share it!

February 26, 2024

I had a very pleasant experience buying my new car! Justin has been very helpful. He has always responded quickly to my questions. Ryan explained the different warranty options and helped me select More

by CARRINGT0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Myers and Ryan Fox
Apr 10, 2024 -

Garber Honda responded

We're delighted to know you had a pleasant experience at Garber Honda! It's great that Justin and Ryan were able to assist with your questions and warranty options. Enjoy your new car, and thank you for the positive review!

February 24, 2024

Courteous staff. Easy to schedule appointments. Mechanics explain all of the work they are doing. Love the Uber ride option if leaving my car. More

by LDIFLORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 10, 2024 -

Garber Honda responded

We're glad to know you found our staff courteous and the appointment scheduling easy at Garber Honda. We strive for transparency in all we do, including explaining any work being done on your vehicle. Thanks for the review!

February 22, 2024

Bob was wonderful! He didn't rush me through my shopping process and I never got the "pushy" vibe like I have with other dealerships! He was able to facilitate most of More

by KBECKER4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert and Kara
Apr 10, 2024 -

Garber Honda responded

We're delighted to know that Bob and Kara provided you with a wonderful experience at Garber Honda! We strive for top-notch service, especially when it comes to making the process convenient. Looking forward to assisting you again in the future when it's time for your next CRV!

February 21, 2024

Garber Honda employees are the Best! They are courteous and helpful. The service department always does a good job on my vehicle! More

by HIRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb, Warren and Josh
Apr 10, 2024 -

Garber Honda responded

We're so glad to know you've had a positive experience with our team at Garber Honda! We strive for excellent service and it's great to see that reflected in your visit. Thanks for the review!

February 20, 2024

This trip was for routine maintenance only; no repair service was needed. I appreciate the desk area in the waiting area. More

by Scottie59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas
Apr 10, 2024 -

Garber Honda responded

We're glad to know you appreciated the desk area in our waiting room during your routine maintenance visit at Garber Honda. Thanks for taking a moment to share your experience!

February 20, 2024

My experiences with the Service Dept. have always been outstanding. Easy to set up an appointment. Good, clear communication. Very fair pricing. Always feel well taken care of. More

by EDELSTEINJOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Ferra
Apr 10, 2024 -

Garber Honda responded

We're glad to know that our Service Department at Garber Honda has consistently met your expectations. Thanks for trusting us with your vehicle's needs and for the great review!

February 09, 2024

Matt was very helpful and efficient. A pleasure to work with as has been the case on every occasion we have been at Garber. More

by GPAGANIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 21, 2024 -

Garber Honda responded

We're glad to know Matt and our team at Garber Honda have consistently provided you with great service. Thanks for your support, we appreciate it!

February 09, 2024

Best practices in communications to the customer through video, text, and follow up by device adviser. Well done. More

by Dave Whitmyre
Recommend Dealer
Yes
Employees Worked With
Ryan Soles, Jayden McBride
Feb 23, 2024 -

Garber Honda responded

Dave, we're glad to know you appreciated our communication methods at Garber Honda. We always aim for top-notch customer service! Thanks for the positive feedback.

February 08, 2024

Fantastic dealership! ! They went above and beyond to find a great "new to me" vehicle within my price range. Ron was a fantastic salesperson who followed up on the smalles More

by J_S_HORTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron in sales and Rich in finance
Feb 21, 2024 -

Garber Honda responded

J_S_HORTON, it's great to know that Ron and Rich were able to assist you in finding the perfect vehicle at Garber Honda. We're all about going above and beyond for our customers! Thanks for recommending us - we appreciate your support!

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