
Garber Honda
Rochester, NY
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We had a lot work that needed to be done on our van. Ryan gave us options on what should be done in order if we needed to split up the service. We ended up completing all of the repairs at the same time Ryan gave us options on what should be done in order if we needed to split up the service. We ended up completing all of the repairs at the same time and Garber completed the repairs ahead of schedule. More
Garber has taken care of my 2013 CR-V since I brought it. Every time I have a problem or have maintenance alerts they quickly get me in and take care of things. My latest visit involved a loud muffler sound Every time I have a problem or have maintenance alerts they quickly get me in and take care of things. My latest visit involved a loud muffler sound which started on my way back from CT. They quickly got me in to look at it the next day and repaired the problem. Their Service representatives are polite, courteous, friendly, answer my questions and keep me up to date on the status of my car. They have extended service hours which works well for dropping off and picking up your car. I would not take my car anywhere else. More
Walked in knowing the 2024 CRV was the perfect fit and Roy Patterson made it happen that afternoon. Roy was awesome to work with which made for a smooth buying experience at Garber Honda! Roy Patterson made it happen that afternoon. Roy was awesome to work with which made for a smooth buying experience at Garber Honda! More
Excellent customer service. Ryan always takes care of me when car brought in for service. Annie Bochno is my favorite sales person. I would recommend both of these employees to Ryan always takes care of me when car brought in for service. Annie Bochno is my favorite sales person. I would recommend both of these employees to anyone. More
they found the car i was looking for and made it happen. joe was awesome. gave me a ride. they offered me a nice price as well for my trade in. it was a bit rushy when it came to the pricing of the vehicle, joe was awesome. gave me a ride. they offered me a nice price as well for my trade in. it was a bit rushy when it came to the pricing of the vehicle, not bad, but i felt like it could have been explained a bit better in terms of how they priced their vehicle in the first place, as well as the extra fees of 160 (for detailing and cleaning the car --- which is actually optional but they dont tell you that until the final purchase agreement is signed - it says it on the form) and 175 (for the paperwork transferring insurance and plates and registration - which the dealer can choose to charge the customer for or not - they choose to charge it, like every other dealer, but id be cool if they were the 1 dealer that did not charge it, because its a choice their owner could for sure cover right?! this was the 1st time id bought a car from a dealership and it was cool, 4 out of 5 stars for sure, im super super happy with my car, lets go!!!!! More
Continue with great customer service. We will continue to buy used or new for years to come. Joe LoVerde was excellent. Would definitely work with him again. Fair trade in value. We will continue to buy used or new for years to come. Joe LoVerde was excellent. Would definitely work with him again. Fair trade in value. More