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Garber Honda

Rochester, NY

4.8
2,277 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,277 reviews

February 23, 2013

Geoff was our salesperson for our first Honda Pilot back in 2006. We returned to see him again this month simply because of the excellent customer service and excellent product. Geoff and Eric are both ve More

by SandyP26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff McKeown
February 17, 2013

The experience was positive, and we were able to a get a reasonable price for our Honda Civic, but only after some serious negotiations. More

by street44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 14, 2013

Best car buying expierience ever. No bait and switch. Carlos was very knowledgeable about the used car we purchased (2012 Huyndai Tuscon). No long period of time waiting for the salesman to present your More

by Ninanene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 12, 2013

I stopped at Garber a few weeks ago looking for a new car. It was terrible. The sales man seemed robotic and pushy. They seemed very sketchy about the price. And then when I tried to leave the sales More

by JSal5572
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 26, 2013 -

Garber Honda responded

We are sorry you did not have a pleasant experience at Garber Honda. I would like to personally talk to you in regards to the experience you had with the sales consultant and the sales manager. We take great pride in our customer service and I would like the opportunity to earn your business back. Please contact me at your earliest convenience so we may disucss this further. Kevin I. Parker General Manager/Managing Partner (585) 359-7388

February 04, 2013

We followed Rick Damico from his last job, because he made us feel listened to and understood. We know we were taken care of by Rick, it was his past employer that was lacking substance. Once we found R More

by jugd13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ursula Young-Dadson
February 01, 2013

It was a very pleasant experience dealing with everyone there. there was no pressure to buy anything you didn't want. I would definitely go back there when I am looking fo another car More

by marr192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
January 13, 2013

I was on the garberhonda.com website looking at a Pre-Owned Honda Civic around Christmas time 2012. I sent in a request for more info on the vehicle and received a quick response from Roxi. I had not More

by fpatrick1966
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
January 10, 2013

Roxie was extremely helpful and very accommodating to my Roxie was extremely helpful and very accommodating to my needs. She went out of her way to help me in getting the vehicle I wanted and the amount I More

by Kbeckler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxie Miller, Geoff McKeown
January 02, 2013

After Christmas, 2012, I discovered I needed a new vehicle before vacation ended. I researched comparable models from VW, Nissan, Toyota and Honda. The 2012 Honda Civic LX was the best choice. I More

by dingraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Ophardt
December 29, 2012

Most pleasent experience i have ever had in a dealership. Willing to go the extra mile to make sure the customer is happy. Sending friends and family from here on out. More

by jmills3801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes