Garber Honda

Exemplary customer service...Elizabeth Bochno made our trade-in an enjoyable experience which is rare to say for many car dealerships! Definitely will be back! trade-in an enjoyable experience which is rare to say for many car dealerships! Definitely will be back! More

This is the first time that I purchased a vehicle over the Internet. Garber offered the best price and made the trip from Syracuse well worth the time and fuel. Kelli Ophardt answered all my questions and the Internet. Garber offered the best price and made the trip from Syracuse well worth the time and fuel. Kelli Ophardt answered all my questions and everything she said would take place during the sale happened as she described. A great car buying experience with the extra benefit of no haggling or the usual dealer hassles. I recommend Garber Honda and Kelli Ophardt without hesitation. More

I was very impressed with the dealership. The staff were all welcoming from the moment I walked in to the time that I left. I was impressed with Rick as a sales manager, he went above and beyond. Rick and all welcoming from the moment I walked in to the time that I left. I was impressed with Rick as a sales manager, he went above and beyond. Rick and staff went out of their way to make my family and I feel comfortable through the whole process. Al, my sales advisor, spent a deal of time going over features in my car. All of the staff that I worked with were very helpful in the whole purchasing and delivery process and encouraged me to call if I needed anything. I would highly recommend this dealership to my family and friends. More

My husband and myself enjoyed our car buying experience with Dan and the folks at Garber. We had been to several different dealerships throughout the weekend. The staff at Garber were very friendly and p with Dan and the folks at Garber. We had been to several different dealerships throughout the weekend. The staff at Garber were very friendly and professional. The whole experience was quick and painless! We really enjoyed working with Dan. I would highly recommend Dan to anyone shopping for a car. More

Dan "the man" Moreno, great experience, Dan knew exactly what i was looking for and we both walked away ecstatic from the deal. Look for Dan!! knew exactly what i was looking for and we both walked away ecstatic from the deal. Look for Dan!! More

My wife Barbara and I stopped by Garber Honda (Rochester) yesterday to see what changes had been made in the Honda CRV's since our last purchase of same in 2010. We were introduced to Elizabeth Bochno who yesterday to see what changes had been made in the Honda CRV's since our last purchase of same in 2010. We were introduced to Elizabeth Bochno who enthusiasium, friendliness and positive attitude made us right at home. As we were "checking out" a new CRV for my wife that had to have leather and heated seats Elizabeth showed us a 2013 CRV that was equipped with them in the show room. Again, her cheerfulness, good nature and knowledge of the vehicle was outstanding. After she and my wife went for a test drive I asked Barb what she thought and she told me that she would like to buy if they had the correct color which they did. Elizabeth escorted us through the buying experience professionally and had answers for my questions and suggestions throughout the process. We had to work a little on the trade but with Elizabeths and Andy's help negotiated an amount for our trade that I was and am very happy with. We then went through the formal process of purchase with ease. Actually, my wife and I were enjoying the process as it was friendly and very professional. Elizabeth next introduced us the Mike in finance and we discussed warranties, extra service contracts and additional accessories possible for the CVR. Mike was curtious and very professional during this segment of the process. When we picked up the vehicle Elizabeth spent time showing us the many fundamentals of our new car and again kept the entire experience enjoyable. I know that we consider her a friend at this time and hope she feels the same about us. She also introduced us to Eric and again I immediately felt at ease in our dealing with him. He has a lot of wit and made what can be a stressful time not at all the case. Further, his enjoyment of his position with Garber was evident and refreshing. In closing, our overall experience with Elizabeth, Andy, Mike and Eric was refreshing and professional in the possible tough situation of buying a vehicle. I will definitely direct my friends to Garber and the above mentioned sales team for their auto needs. Further, I am looking forward to dealing with them for a vehicle for myself in a few months. Super job! Doug Higgins More

Kelli was a pleasure to work with and was extremely helpful going over all the features of the car the day of pickup. Eric was very informative describing all financial aspects of the sale. I would d helpful going over all the features of the car the day of pickup. Eric was very informative describing all financial aspects of the sale. I would definitely recommend Garber Honda to family members and friends. Love my new accord...great car for a reasonable price. More

Fast and easy, no pressure. Floor mats were provided even though they are not part of the package. This was after the sale, so there was really no requirement to do so. Shows "class"! though they are not part of the package. This was after the sale, so there was really no requirement to do so. Shows "class"! More

What can I say about the Garber Buying Experience? My Sales Associate was Elizabeth Bochino. Elizabeth was on time for our appointment and and dressed appropriately. Elizabeth listened to my needs and t Sales Associate was Elizabeth Bochino. Elizabeth was on time for our appointment and and dressed appropriately. Elizabeth listened to my needs and told me of the different options for the Honda vehicles that fit my needs. After deciding that a Honda Civic made the most sense for me...she did a hands on demonstration of the car's new upgrades and changes Honda recently made to the 2013 Civic. Her attention to detail and her vast knowledge of the vehicle demonstrated to me she knew her business. I was very impressed. Elizabeth then guided me through another hands on look of the car's internal upgrades, this time allowing me to actually activate/deactivate and adjust a lot of the upgrades she just went through. That was the deciding factor. My choice... lease a Honda Civic. Elizabeth made the buying experience very enjoyable and from now on I won't make a move to buy another Civic until talking with her. She's the best. On my say so... Buy or lease a Garber vehicle and have Elizabeth as your guide to getting the proper Honda vehicle for your needs. You'll thank me later. ps. The financial experience was an equally pleasant experience. Not a lot of going back and forth to the "Manager" for the OK to get a deal done negotiating. Elizabeth took her time, gathered the necessary information she needed and after two trips to the office... it was a done deal. I pick the car up today at 1 PM. A one day turn around. It doesn't get any better than that. Once again... I truly enjoyed my buying experience at Garber. My wife will be making a similar purchase in less than 6 months. I'll look forward to sending her to Elizabeth for her new 2013 Honda Civic as well. More