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Garber Honda

Rochester, NY

4.8
2,260 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,260 reviews

March 01, 2013

Fast and easy, no pressure. Floor mats were provided even though they are not part of the package. This was after the sale, so there was really no requirement to do so. Shows "class"! More

by johncolagrosso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Ophardt
February 26, 2013

Rose was a great help to me purchasing my vehicle. She stayed in contact and make the whole process quick and easy. Thank you! Garrett Hafler More

by GHAFLER18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 26, 2013

What can I say about the Garber Buying Experience? My Sales Associate was Elizabeth Bochino. Elizabeth was on time for our appointment and and dressed appropriately. Elizabeth listened to my needs and t More

by wahwah02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bochno
February 23, 2013

Geoff was our salesperson for our first Honda Pilot back in 2006. We returned to see him again this month simply because of the excellent customer service and excellent product. Geoff and Eric are both ve More

by SandyP26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff McKeown
February 17, 2013

The experience was positive, and we were able to a get a reasonable price for our Honda Civic, but only after some serious negotiations. More

by street44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 14, 2013

Best car buying expierience ever. No bait and switch. Carlos was very knowledgeable about the used car we purchased (2012 Huyndai Tuscon). No long period of time waiting for the salesman to present your More

by Ninanene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 11, 2013

I stopped at Garber a few weeks ago looking for a new car. It was terrible. The sales man seemed robotic and pushy. They seemed very sketchy about the price. And then when I tried to leave the sales More

by JSal5572
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 26, 2013 -

Garber Honda responded

We are sorry you did not have a pleasant experience at Garber Honda. I would like to personally talk to you in regards to the experience you had with the sales consultant and the sales manager. We take great pride in our customer service and I would like the opportunity to earn your business back. Please contact me at your earliest convenience so we may disucss this further. Kevin I. Parker General Manager/Managing Partner (585) 359-7388

February 04, 2013

We followed Rick Damico from his last job, because he made us feel listened to and understood. We know we were taken care of by Rick, it was his past employer that was lacking substance. Once we found R More

by jugd13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ursula Young-Dadson
January 31, 2013

It was a very pleasant experience dealing with everyone there. there was no pressure to buy anything you didn't want. I would definitely go back there when I am looking fo another car More

by marr192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
January 13, 2013

I was on the garberhonda.com website looking at a Pre-Owned Honda Civic around Christmas time 2012. I sent in a request for more info on the vehicle and received a quick response from Roxi. I had not More

by fpatrick1966
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes