
Garber Honda
Rochester, NY
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Brandon Thompson was absolutely wonderful. He put us in contact with Matt Tyler. Mat and the team at Garber worked the better part of the day for us. They, and Garth Anderson, enabled my friend and I to contact with Matt Tyler. Mat and the team at Garber worked the better part of the day for us. They, and Garth Anderson, enabled my friend and I to drive off in a reliable, affordable car that would meet our needs. I would like to specially thank Mat for making us feel special. He took the time to keep us in the loop during the process and work with us. My last Honda experience was quite negative and an embarrassment to Honda. Matt and the team at Garber Honda certainly changed that experience. More
Adam was prompt in his responses, honest in his answers to my questions, thorough in his desire to make sure I had the information I needed to make a clear decision. He also worked hard to be sure that I to my questions, thorough in his desire to make sure I had the information I needed to make a clear decision. He also worked hard to be sure that I was satisfied with the complete sale process and end price. Nice job Adam! - Molly Fleckenstein More
I came to Garber needing a replacement vehicle as my previous vehicle had been totalled in a car accident the previous week. Rose Noyes was very courteous, compassionate and helpful, the car - another previous vehicle had been totalled in a car accident the previous week. Rose Noyes was very courteous, compassionate and helpful, the car - another low mileage Honda Civic - was everything I wanted and more. The price was very competitve, the car was spotless, full of gas, and had 4 new floor mats. I ended up picking up the keys earlier in the day, and then my husband and I picked up the car after hours ....There was there was still someone in the main office, and so I knocked on the door to let them know I was supposed to be taking the car ... and it was snowing, and the young man in the office (don't know his name) immediately offered to come out and help me clean off the car ... and it was after hours! Rose called me a few days later, and quickly got to the bottom of a very small concern I had and called me back. I couldn't have asked for anyone better!! I was overall very impressed with the care and service, and will definitely go to Garber for future needs. More
This was my first time ever buying a used car off of a dealer lot and I was completely surprised and excited about the whole experience. Rose and Garth are amazing employees and even better people. I was dealer lot and I was completely surprised and excited about the whole experience. Rose and Garth are amazing employees and even better people. I was nervous I wasn't even going to be able to get financed but Rose and Garth worked with me and for me. I am definitely going to come back and will refer others as well. I love my car and I appreciate the service and care that I received while purchasing it. Rose and Garth are amazing. More
Very good customer service and would definitely recommend them to anyone who is looking for a great car for a good price...and they are willing to work with you ! them to anyone who is looking for a great car for a good price...and they are willing to work with you ! More
I walked into Garber to buy a used car. Dan Moreno walked me through the process of letting me know what my options were, comparing different models, making his recommendation, going for a test drive, and fi me through the process of letting me know what my options were, comparing different models, making his recommendation, going for a test drive, and finishing the paperwork. Dan is friendly and professional, an expert at what he does and made this car purchase a great experience for me. Also, Dan's great at following up, making sure everything is going well, and answering any questions I may have. I highly recommend Dan and Garber Honda. More
3/25/13 I chose to purchase a car from Garber Honda 3/25/13 I chose to purchase a car from Garber Honda because of the excellent customer service that I received from Dan Moreno! After I purchased th 3/25/13 I chose to purchase a car from Garber Honda because of the excellent customer service that I received from Dan Moreno! After I purchased the car Dan also called to follow up with me to make sure that the car was running great. More
My wife and I have dealt with Roy Patterson, sales advisor, since 2004. On 3/22/13 we purchased our third CRV from Roy. Why? Although I have never been a "fan" of car salespeople, Roy, from the fir advisor, since 2004. On 3/22/13 we purchased our third CRV from Roy. Why? Although I have never been a "fan" of car salespeople, Roy, from the first day we met, has been a professional, customer friendly and most importantly, knowledgeable sales rep. The 2013 CRV is the forth car we have bought from Roy and I am seriously thinking of trading in my 2007 Civic (which I bought through Roy) for a new 2013 Honda. Words cannot adequately explain how comfortable walking into Garber, formally Holtz Honda has been over the years. Their parts and service divisions are also outstanding. In addition to our recent purchase we met with Eric Pappert, to arrange some financing. He also is professional and customer friendly and when it comes to my wife's and my money, I have to deal with someone I trust! Eric is that plus. In closing a special thanks and recognition to Deb Ferra and all of the employees in the service department who again has provided great and friendly service to my wife and I. I would highly recommend Garber to anyone who is looking for a fair and comfortable car buying experience. Our thanks to Roy, Eric, Deb and all of the dedicated staff at Garber Honda and we will definitely be back again!!! More