
Garber Honda
Rochester, NY
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My recent experience with this dealership was nothing but professional. By design, I wanted a younger associate to broker the transaction. Mr. Dan Moreno fit that billing. Dan was enthusiastic, personable professional. By design, I wanted a younger associate to broker the transaction. Mr. Dan Moreno fit that billing. Dan was enthusiastic, personable and very professional. It was obvious he had done his research and knew the details of each vehicle. Trust me, you want young and aggressive on your side when finalizing the deal…you won’t be disappointed with Dan. On the flip side, I wanted a seasoned professional to structure the financing. Mr. Garth Anderson has the tools and experience to secure the best package available. I highly recommend Dan, Garth and entire Garber Automotive Team. More
The most things that I like about this dealership because for one salesperson was recommended to me that I should talk to him. Even before I purchase or make any deal, he spent with me over 3 hours helping m for one salesperson was recommended to me that I should talk to him. Even before I purchase or make any deal, he spent with me over 3 hours helping me of his time and show me every in and out of the vehicle (Honda Odyssey EX-L with Navigation). Also, from my experience I have not had this attention from any other salesman Honda or other company. I do not feel this would have happened with any other dealer. I will describe the salesman as experienced, culpable, knowledgeable, cordial, and would highest and best behavior. Also, so patient and open to details. That is the main reason I got encouraged to pursue the deal and purchase the vehicle from him. Two days after delivery, I called back the salesperson for more training and questions - he was welcoming me back for more help. Actually, he spent that day, he spent three more hours to help me with my questions. After that, he kept asking if I had more questions, and said all I has to do was call and come back. Therefor, I will highly recommend him. Also, I would think that kind of salesperson should be recognized by the company and I would think with his business professionalism, he should be promoted to Sales Manager because he is more than culpable enough for that position. I think he will be an invaluable asset to the company. More
I came to Garber after finding a car online. I communicated on live chat with someone and then never heard from the dealership. After I sent another inquiry, I did receive a response. I took a tes communicated on live chat with someone and then never heard from the dealership. After I sent another inquiry, I did receive a response. I took a test drive in one Honda Civic, and Rose was very helpful and understanding of my needs and wants. There was no negotiating on the price, which was unfortunate, but I still bought the car. I bought an extended warranty as well. I felt the dealership was very understanding of my work schedule and the back and forth communication that was required. I did not feel pressured into buying anything and both Garth and Rose were very personable with me which made the entire experience very enjoyable. I felt very comfortable in the atmosphere of a car dealership directly due to talking with them about more than just cars. I would reccomend friends, family and anyone to visit even if they are just browsing. More
My recent visit to Garber Honda was AWESOME!! The My recent visit to Garber Honda was AWESOME!! The Customer service was just incredible!! The vehicle i purchased is Fantastic. I look foward to doin My recent visit to Garber Honda was AWESOME!! The Customer service was just incredible!! The vehicle i purchased is Fantastic. I look foward to doing plenty of business with Garber in the future especially if my man Dan "the man" Moreno is there he is a Great car salesman really took great care of me!! Thanks Alot!! H.Jones More
Everybody that I worked with did what I asked them to do. I appreciate the attention to detail and the follow up in both service and sales the day that I was there. I appreciate the attention to detail and the follow up in both service and sales the day that I was there. More
The guys were great at the dealership. They were friendly and helpful without being pushy. I felt very confident after I bought my car that I bought a quality vehicle with a knowledgable sales staff. They we and helpful without being pushy. I felt very confident after I bought my car that I bought a quality vehicle with a knowledgable sales staff. They were great at making sure I left that day with a vehicle. More
Carlos Santana is a friendly guy. He uses sign language to communicate with me. I am hearing impairment and he is very patient with me. I am so glad to work with him and bought a used car from him. Excelle to communicate with me. I am hearing impairment and he is very patient with me. I am so glad to work with him and bought a used car from him. Excellent!! I would recommend anyone to him. More
Al Bello was a wonderful salesman. He immediately greeted us when we walked through the door. He was very knowledgeable with everything we needed to know regarding the 2013 Honda CRV. He was attent greeted us when we walked through the door. He was very knowledgeable with everything we needed to know regarding the 2013 Honda CRV. He was attentive to our needs and concerns, as well as, patient and understanding. He listened to what we had to say and made every attempt and then some to try and meet our needs. We never once felt pressured and our overall experience was an excellent one. We enjoyed the laughs we shared with Al and would definitely come back to work with him again. I wouldn't hesitate to recommend him to our friends and family. Thank you for such a wonderful experience! More
Leasing from Garber is an enjoyable experiance so far. After looking at a lot of magazine reviews and driving the car, I think Honda did an excellent job of redesign placing it at or above the compition i After looking at a lot of magazine reviews and driving the car, I think Honda did an excellent job of redesign placing it at or above the compition in all categories. The engine/cvt combination works great. Ride comfort and handling are first rate for this type of car and front-wheel drive. Quite an experiance after coming from an Audi A4. More
I couldn't be more satisfied with my experience at Garber. Rick and Geoff were more than helpful and made my first car buying experience so enjoyable. Rick was able to get me in a 2013 Odyssey which Garber. Rick and Geoff were more than helpful and made my first car buying experience so enjoyable. Rick was able to get me in a 2013 Odyssey which I am loving it and so are my kids! I never thought in a million years I would walk into a dealership one day and leave with a brand new van. Geoff was great getting everything ready for me to make the process go as quick as possible seeing though I had a 9 month old with me. I am very thankful to be driving a very safe and reliable vehicle and it's all because of Rick! Thanks guys! More