
Garber Honda
Rochester, NY
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My fiance and I had looked at cars at a few other dealerships and no one was helpful like the staff at Garber! They look the time to answer all of our questions and made the entire experience easy an dealerships and no one was helpful like the staff at Garber! They look the time to answer all of our questions and made the entire experience easy and hassle free! The customer service was amazing and never once tried to push us into a decision that we were not ready to make! Anyone looking for a used car (and I'm sure new as well) They have the best prices and quality products and we will be going back there next time we need a car for the family! More
Email Roy Patterson for a Great Car Buying Experience Email Roy Patterson for a Great Car Buying Experience Roy Patterson made the buying experience clear, concise, and comfortable. We did 95% of th Email Roy Patterson for a Great Car Buying Experience Roy Patterson made the buying experience clear, concise, and comfortable. We did 95% of the deal online with fast and satisfying responses. When we arrived at the dealership Roy greeted us with a friendly smile and had everything ready to go. Roy made us a very fair deal. We were driving our new car home within a few hours. Thank you Garber Honda for having Roy Patterson as one of your employees. More
My husband and I were looking to purchase a used Honda. We visited many local dealers, which made us very discouraged.The sales associates were more concerned with our finances rather than showing us vehic We visited many local dealers, which made us very discouraged.The sales associates were more concerned with our finances rather than showing us vehicles. Knowing we needed a vehicle we decided to search one more time before giving up on Honda. We emailed Garber Pre-Owned. Rose Noyes responded to us. We scheduled an appointment to see her that same day. When we arrived,the atmosphere was welcoming and friendly. Rose greeted us at the door with a great smile and a strong handshake. We knew this car dealership was different. We sat down to discuss the vehicle we had scheduled to come see. Rose had informed us it was sold that morning. But, she promised they had something else that would work. So, after a short period of time she returned with a vehicle that was perfect for us. My husband liked the color even better. We purchased it that day. Rose was so helpful, and made the process easy. She listened to our needs and made us feel comfortable.We are so Thankful that we didn't give up on our search for the perfect Honda. We love are Accord! Thanks to Rose we had a great experience. If anyone is looking for a sales person who cares about there customers, I highly suggest you visit Rose Noyes at Garber Pre-Owned in Henrietta. More
I worked with Brandon from the beginning of my car-buying process. When I first called the dealership, I asked for the first available sales person and was transferred to Brandon. At first I was interested process. When I first called the dealership, I asked for the first available sales person and was transferred to Brandon. At first I was interested in a used car and then decided I was interested in a new car. Brandon did a great job of working with me and was patient as I decided whether a new or used car was a better match for my needs. We met several times and was even willing to meet on a day off. In between our face-to-face interactions, he was great about responding to my phone calls in a timely fashion to help me feel comfortable throughout the process. During the negotiation process, Brandon did a great job of relaying my needs to his manager. Brandon was both professional and personable! I recommend working with him. I also recommend the staff in general. Everyone was very professional and helpful. Everyone was willing to answer my questions and make sure I was satisfied and comfortable. I strongly recommend Garber Honda. This was my first time buying a new car, and a car from a dealership, and I can definitely say it was a positive experience! More
We just recently purchased a used Honda car from Garber. We were so impressed with the staff and they certainly made the whole process easy on us. Dan Moreno was very friendly, straight forward, and went o We were so impressed with the staff and they certainly made the whole process easy on us. Dan Moreno was very friendly, straight forward, and went out of his way to meet our expectations. He was not pushy but made sure that every last detail was just right for us. I never knew that a salesman/dealer would treat a customer so well! They accommodated every request we made! Garth did a outstanding job walking us through the whole financing process also. If you are in the market for a car - go see Dan. Thank you to Dan and Garth for helping us make a great car buying decision. More
Did not go expecting to buy a car today. However the offer on the table we could not pass up. They handled all the paperwork and calls, three hours later we were pickin up the car. offer on the table we could not pass up. They handled all the paperwork and calls, three hours later we were pickin up the car. More
Garber worked with me and Honda to resolve some issues in trading out leases on CRV. Being a loyal and long time user of Honda autos and using Holtz and Garber as the dealers, they were helpful and professi trading out leases on CRV. Being a loyal and long time user of Honda autos and using Holtz and Garber as the dealers, they were helpful and professional. More
very decent guy indeed. helped me decide on trim level depending on what we (my wife) wanted, worked with us on pricing, the color we wanted vs what was available at the time, all this while working on a depending on what we (my wife) wanted, worked with us on pricing, the color we wanted vs what was available at the time, all this while working on a very short time frame. Huge plus for making the extra effort and taking them time to come to our house so my wife can sign the paperwork without leaving the 3-weeks old twins or hauling them to the dealership. very responsive to emails and phone calls. intimate knowledge of the vehicle and financing/lease programs. More
I always dread the car buying experience, but that fear was quickly calmed when visiting Garber Honda. My sales adviser was Dan Moreno, a young fresh face in the crowd. In my opinion, Dan was very straight was quickly calmed when visiting Garber Honda. My sales adviser was Dan Moreno, a young fresh face in the crowd. In my opinion, Dan was very straight forward and to the point when answering all my car questions. Even though I had come there with a certain vehicle in mind, Dan took the time to show me other cars worth consideration and took the time to explain the ins and outs of each one. I was also glad to see that Dan did not pressure me in any way to buy. After looking over vehicles, test driving them, I simply went home that night to ponder my decision. The next day Dan simply called just to see if there were any questions he could answer and to let me know that I was welcome to stop by for another test drive or to look at a different car. On the day of my purchase, Dan was nothing but helpful in moving the process along and to see I got out of there with the car I wanted at the price I wanted and an experience that was worthy of recommendation to my friends. More