Garber Honda
Rochester, NY
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Went to purchase a vehicle and found a better price at Ide Honda. Mr. Wagner called me, with his manager, and YELLED at me for buying elsewhere. They were confused that someone would buy from another deal Ide Honda. Mr. Wagner called me, with his manager, and YELLED at me for buying elsewhere. They were confused that someone would buy from another dealer when offered a deal that was better than theirs. They had the opportunity to make their best offer and failed. Holtz was always phenomenal to work with...Garber has, in my opinion, destroyed a once valuable community dealer. More
After beginning an online search with auto trader, Garber gave me an offer on line for my truck. After going to Garber and meeting Brandon Thompson, and in turn him introducing me to Rose, I experien Garber gave me an offer on line for my truck. After going to Garber and meeting Brandon Thompson, and in turn him introducing me to Rose, I experienced a friendly, comfortable buying experience where after they listened to my needs and wants introduced me to my new-to-me car. I would definitely recommend Garber to anyone looking for a great deal ! More
I met Dan in Oklahoma City at a convention and he mentioned he sold used cars and could locate any car. I happened to be shopping for a BMW 3 series at the time. Even though we had just met and I am mentioned he sold used cars and could locate any car. I happened to be shopping for a BMW 3 series at the time. Even though we had just met and I am from Florida Dan was able to locate the exact style, color and model BMW I wanted at a price I could afford. He took car of all the paperwork and made sure everything was to my liking. His finance manager Garth even beat the rate of my local credit union and saved me some money on financing. Thank you Dan for making this cross country transaction so easy and seemless. Get your next car from Dan at Garber! More
I had received an Email from Kelly regarding notification of the ending of my 2011 lease. I called and requested information on all the options available with the termination of my lease. Kelly was very pr of the ending of my 2011 lease. I called and requested information on all the options available with the termination of my lease. Kelly was very professional and very courteous and knowledgeable on the Cars. From my first step into the dealership display room my experience was that that everyone was there to help and they did. The staff I believe went out of their way to provide exceptional service that is unparalleled to any previous experience I have had in the past forty years dealing with a Automobile Purchases. More
We were noticed right away. Annie made us comfortable and provided answers to all of our questions.She went through the owner"s manuel with us and explained everything.When we picked up our new Fit ,she got provided answers to all of our questions.She went through the owner"s manuel with us and explained everything.When we picked up our new Fit ,she got in the back seat and led us through all the electronics. More
I usually have a way of feeling ppl, wether they are phony or natural customer service ppl. When we walked in my husband asked for Charlie, Dan told us he had just left, and that he could help us. We we phony or natural customer service ppl. When we walked in my husband asked for Charlie, Dan told us he had just left, and that he could help us. We were kinda hesitant because my husband's friend recommended someone else. But we or he decided we would go ahead and accept his help! I am glad we did. He was so nice, and it was almost as if we knew eachother already. He was very pleasant, and easy to talk to, and he was a good listener which is a plus for us. We were so happy, because he made the transaction easy, he was even teaching us things we didn't know! In reality my husband and I was just looking and we really weren't going to buy a car......we just wanted to get a basic idea of what we were going to buy when it was time........ but Dan had this spark like "you guys are not leaving until I can make you happy!" He found what I wanted in a price range that made my husband happy! Dan was sweet and agressive at the same time, he had the payments all set up, and still made sure we were happy. U can tell when a person love his job..........because they do it so well, and u can see the genuineness in their eyes, and in the way the person present themselves and in their speech. I am happy he didn't. ....... but Dan could have sold us a lemon. He was great. And if anyone talks to me about buying a car.....I am definitely going to recommend Garber and I am going to tell them ask for Dan!. More
An on-line search for a specific new-to-me vehicle led me to the Garber Pre-owned Super Center. My interest was fueled by a comprehensive portfolio of the vehicle, access to the vehicles car fax, and pricing to the Garber Pre-owned Super Center. My interest was fueled by a comprehensive portfolio of the vehicle, access to the vehicles car fax, and pricing that was not only competative, but a reasonable and fair market value as well. My initial inquiry was conducted via e-mail. The response received was both prompt and personal, and included a beaming portrait of the responding sales consultant (a nice touch, being able to put a face to a name) - that's where I first met Rose. Upon arrival at the dealership, I was immediately greeted by a number welcoming dealership representatives. Their professional attire and personable demeanor left no question as to who was affiliated with Garber and who was shopping. Upon meeting with Rose in person, I was extended the same inviting courtesies including that same beaming smile and firm hand embrace. She seemed genuinely pleased that I was there, and eager to help end my search for a vehicle. Unpressured, we took our time inspecting the vehicle of interest. Rose's experience was exemplified by her ability to walk me around and through the vehicle, highlighting various appointments that were of interest. Questions were welcomed, never deflected, and answered intelligently. We took the vehicle for a suitable test drive that enabled getting a good feel for how the vehicle handled in both city and highway driving conditions. As our conversation surrounding the vehicle continued it began to mature into a discussion seemingly between friends rather than mere acquaintances from just minutes prior. We returned to the dealership to close the deal. The atmosphere was clean, open, and comfortable. There was an air of 'team' amongst the associates, as well as a perception of enjoyment for what they do. Rose remained my handler through the entire process, never once handing me off to someone else. As we worked through the details of the purchase Rose managed all of the formalities effortlessly, while continuing to express genuine concern for my satisfaction. Rose definately made this a painless and pleasant buying experience. Thank you! Garber has a selection that's appealing to every appetite. The associates host an atmosphere that's inviting, and an experience that's hassle-free. If you're in the market for a new-to-you ride, Garber is a great place to kick off the search! More
Dylan provided straightforward information. He was direct and patient. He did not try to sell a car I wasn't looking for. He worked through complicated paperwork with my insurance company. He provided a ver and patient. He did not try to sell a car I wasn't looking for. He worked through complicated paperwork with my insurance company. He provided a very good price for the car. If the performance of the car and any service the car might need match the service I received in buying the car, I will be a very satisfied customer. More
Overall it was a great experience. Dan M. And the team at garber are great! The customer service was out standing. I will buy another car here again. garber are great! The customer service was out standing. I will buy another car here again. More
We recently purchased a used Honda Odyssey at Garber. We worked with Dan Moreno and Garth Anderson. We found both of them to very accommodating, professional, and helpful. It was a great experience. We were worked with Dan Moreno and Garth Anderson. We found both of them to very accommodating, professional, and helpful. It was a great experience. We were able to take home our new car that same day. We would definitely recommend this Garber team! More