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Garber Honda
Rochester, NY
2,286 Reviews
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Showing 2,286 reviews
October 24, 2013
I recently purchased a car from Garber Honda Pre-Owned. I live about 2 hours away from Rochester and usually try to negotiate prices from all the local Honda dealers (Fox Honda, Honda of Ithaca, Dick Ide Hon live about 2 hours away from Rochester and usually try to negotiate prices from all the local Honda dealers (Fox Honda, Honda of Ithaca, Dick Ide Honda, Ralph Honda, etc.), to try to find the best deal. I was so impressed with the attention to detail given by both the salesman (Roy Patterson) and the Used Car Director (Jason Sgarzi). I came to the negotiations with a specific price in mind for my trade-in and the purchase price of a 2012 Civic. Their willingness to hear what I was saying was better than any car shopping experience I've ever had. After the usual negotiation banter we ultimately settled on the exact deal I had been hoping for. As a buyer, I couldn't have asked for more than that. I'll also mention that I have my 5 year old and my 5 month old kids with me during the process. The entire staff (outside of the two I was working with) went out of their way to make sure we had toys and coloring books and refreshments for both of our kids. At the risk of sounding like a drone, I have to say that if you're looking for a Honda (which you should be, anyway), there are a lot of choices near Rochester, but Garber should be at the top of your list. I know I'll be making the 2-hour trip every time I need a new car from now on. More
by cusekid07
Employees Worked With
Roy Patterson
October 22, 2013
Great experience. Very helpful! Will come back. Was able to take the car home the same day. Very helpful with Ziebart partner and car starter switch. to take the car home the same day. Very helpful with Ziebart partner and car starter switch. More
by Vendetta
Employees Worked With
Matthew Moreno
October 22, 2013
This was the most pleasent car buying experience ever! Dan and Garth worked together quickly and efficiently to get the loan process completed in a very timely manner. I appreciated the fact that Dan was Dan and Garth worked together quickly and efficiently to get the loan process completed in a very timely manner. I appreciated the fact that Dan was not a high pressure sales person and didn't try to sell me something I didn't want.Everyone was extremely friendly and Matt was always there to ensure things were going smoothly. Dan was great to work with, friendly, efficient and knowledgeable. I would not hesitate to recommend the dealership and the people I worked with to any of my friends or anyone looking to buy a vehicle. Great job guys! More
by rderue56
October 22, 2013
My experience at Garber was excellent. When I arrived at the dealer everyone was friendly. The service giving by Rose and Garth was outstanding. They help us with everything we needed to get the best pric the dealer everyone was friendly. The service giving by Rose and Garth was outstanding. They help us with everything we needed to get the best price and car. I want to thank them for doing a great job. We love the car it was perfect for us. Again, thank you. Maria Burgos Christopher Lagares More
by maruca2013
October 08, 2013
I bought a used 2012 Honda Accord two weeks ago. I was greeted by Rose who was friendly and professional. We took one car for a ride and it was the car I wanted. I was pretty certain before arriving tha greeted by Rose who was friendly and professional. We took one car for a ride and it was the car I wanted. I was pretty certain before arriving that I would be buying one of two cars. Rose was professional and not pushy. We got the deal done that day and I picked the car up a few days later. No complaints. All parties were friendly and professional. More
by cmnestico
October 05, 2013
We were able to get an appointment right away. We worked with Peter who was very friendly and to the point. We were able to agree on a great deal for a new Honda which we were very satisfied with. They orig with Peter who was very friendly and to the point. We were able to agree on a great deal for a new Honda which we were very satisfied with. They originally did not have the color vehicle we were looking for, but 2 days later we got a phone call letting us know it was ready to pick up! Peter got us in and out in a timely fashion. He made the whole new car buying experience a very easy and pleasurable process. We would definitely recommend this dealership. More
by amdeshaies
Employees Worked With
Andrea Deshaies
September 29, 2013
Rose was awesome and had a lot of patience while working with me and my husband. The overall team was great to work with. We will continue to use Rose for future purchases. with me and my husband. The overall team was great to work with. We will continue to use Rose for future purchases. More
by Lfelton
Employees Worked With
Rose
September 26, 2013
1. Let me start by saying that I'm always skeptical of positive dealership reviews because I suspect many of them are planted. 2. In that vein, I'll understand if you find this one hard to believe. of positive dealership reviews because I suspect many of them are planted. 2. In that vein, I'll understand if you find this one hard to believe. I honestly had a very good experience at Garber Honda. My salesperson was Gary Wurth. 3. Background: (you can read or skip) We had been looking for a 3-row SUV for a couple weeks. I had narrowed the choice to a Toyota Highlander, the new Nissan Pathfinder or a Honda Pilot. As a brief tangent, I had one of the worst experiences ever at an area Toyota dealership that rhymes with Mozel-ton. Just awful. They baited me into the showroom with a bogus price quote over the phone only to "reveal" the Highlander I was looking at was actually 3k more than they'd phone quoted. Until then, the Highlander had been my first choice, but the experience soured me so much that we started looking at the others and ultimately settled on the Pilot - glad we did, it's a much better fit for us in retrospect. With the car picked out it was time to shop dealers. 4. I am the kind of buyer car dealers hate. I got a quote from every Honda dealer within a 100 mile radius of Rochester for their best price on the specific car we wanted. Garber came back with the best price so I went there. I was expecting shenanigans based on a) car salesman reputations generally and b) my recent Toyota experience (see above). Gary Wurth was the salesperson I dealt with and he is a straight shooter. No nonsense. No last minute games. I kept waiting for the "Oh, I forgot to mention this fee ...", but it never came. Not even in the finance office, where I dealt with Mike (can't recall last name), who was also unbelievably pleasant to deal with. 5. We had a couple bumps along the way because the car needed to be located from another dealership, but ultimately we got the exact car we wanted at a great price with no games or nonsense. I would unequivocally recommend anyone looking to buy a Honda see Gary Wurth at Garber Honda in Rochester. It was honestly the best car buying experience I've ever had and I have had many. Josh S. Pittsford, NY More
by tucker20
September 22, 2013
Outstanding experience. Dylan was very honest and straight forward. They were very reasonable and pleasant to work with and it was simple coming to terms on a price. I highly recommend trying this d straight forward. They were very reasonable and pleasant to work with and it was simple coming to terms on a price. I highly recommend trying this dealership. More
by Mcoles31
Employees Worked With
Dylan Scorsone
September 22, 2013
Wayne was extremely helpful in getting me into the exact car I wanted. The car I wanted wasn't at their dealership, but Wayne made some calls on got that exact car from another dealer just a few hours later car I wanted. The car I wanted wasn't at their dealership, but Wayne made some calls on got that exact car from another dealer just a few hours later. I was on a time crunch and Wayne and the team at Garber Honda were extremely helpful and efficient throughout the entire process. I had a great experience and would definitely recommend Garber to anyone looking for a new car. More
by Dbrault
