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Garber Honda

Rochester, NY

4.8
2,277 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,277 reviews

December 04, 2013

The service was awesome. First time I stopped in to this service center. After waiting about 5 minutes, I realized that I had forgotten that my son had a school concert and I was in danger of missing it. More

by HermanC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fuller
Dec 05, 2013 -

Garber Honda responded

Thank you for posting a review on Garber Honda and your service experience with Steve Fuller. We are glad to hear Steve was able to accommodate your schedule with getting your son. We believe in the best customer service. Thank you again! Kevin I. Parker

December 03, 2013

I went to Garber to re-finance my vehicle. The salespeople I dealt with were so knowledgeable and friendly, I ended up purchasing a new vehicle with an awesome interest rate. There was no pressur More

by nuri007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno, Elizabeth Bochno
Dec 03, 2013 -

Garber Honda responded

Thank you for sharing that with us. We are glad you had such a positive experience with Elizabeth and Annie. We hope you are enjoying your new Honda!

December 03, 2013

My experience with this dealership and with David Lamb did not follow the "usual" course for buying a used car. Because of a typo of one letter on the title from Honda of America, I was not able to pick u More

by ElizabethD315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lamb
Dec 03, 2013 -

Garber Honda responded

WOW! Thank you so much for sharing your story with us. We are so thankful you had an excellent customer experience that that David and our staff were able to accommodate you with a loaner vehicle and remove the hassle of having to pick up your Honda. We hope you are enjoying your vehicle and we appreciate you expressing your gratitude!

December 02, 2013

The best experience hands down... Hard dedication that goes the extra mile for service and the customer. I'm grateful to have found such dedicated individuals More

by Dfraguada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stedge
Dec 02, 2013 -

Garber Honda responded

Thank you so much for sharing your experience and the kind words you had to say about our staff. We hope you are enjoying your new car!

November 12, 2013

I had a great experience from the time I walked in the door until the next day when I picked up my certified Honda Civic. I was greeted immediately upon arrival, no waiting. David listed carefully to wha More

by Angel030303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lamb
Nov 12, 2013 -

Garber Honda responded

Thank YOU for taking the time to share your experience with our dealership and with David Lamb and Garth Anderson. We are so glad that you had a positive experience here and that everything was ready for you when you arrived. We hope you are enjoying your new Honda Civic and please contact us should you need anything! Kevin I. Parker

November 05, 2013

I called Garber Honda because i noticed a car i was interested in and i was able to talk to Dan Moreno. Since i am located about 150 miles away i was basically going on his word that the car was in goo More

by Jason13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Moreno
Nov 06, 2013 -

Garber Honda responded

Thank you for sharing your vehicle purchase experience with us. We know you have many dealership choices and we thank you for choosing Garber as your choice. I will be sure to share your comments with Daniel Moreno. We hope you are loving your new car! Kevin I. Parker

November 04, 2013

I came to Garber Honda a little over a month ago (Sept 2013) to get a front license plate bracket on my, then, current vehicle. The exceptional service I received in the service department brought me back More

by MichaelGood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2013 -

Garber Honda responded

Thank you for taking the time to express your gratitude towards Gary, Jason and Garth. I am glad we were able to exceed your expectations in customer experience. I am happy to hear that Gary was able to be so accommodating to your schedule. We hope you are enjoying your vehicle and that you continue to be a service customer of Garber Honda's as well. Please let us know if there is anything that you need. Happy driving! Kevin I. Parker

November 02, 2013

I had a great experience at Garber Honda, everyone was very friendly and helpful and Wayne gave me a fantastic price on my brand new Civic. Even got the whole process done in one evening and drove away w More

by jenkasaraneni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2013 -

Garber Honda responded

Thank you for sharing about your experience with Garber Honda and Wayne Wagner. We hope you are enjoying your new vehicle. Please let us know if you need assistance or have any questions. Kevin I. Parker

November 02, 2013

We arrived at the dealership at 5:15 pm and left with our new leased vehicle by 8:15 pm. The process included a buyout of an exisitng lease, test drive of a new vehicle, negotiation of the lease particulars, More

by gtravers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff McKeown
Nov 04, 2013 -

Garber Honda responded

Thank you for sharing your experience! I am glad that your returned to do business with Geoff again and that everything was great. We hope you are enjoying your new Honda CR-V and the new features that are standard on all CR-Vs now. Please let us know if there is anything we can do for your newest relationship has just begun! Kevin I. Parker

October 30, 2013

WOW....I expected to have the same type of experience I have always had when ti comes to dealing with purchasing a new car but Garber Honda is completely different. From the minute I walked in the door, El More

by jdmpde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bochno
Oct 31, 2013 -

Garber Honda responded

we were beyond touched to hear about your experience at our dealership. We are so glad Elizabeth and our entire staff were able to show you how positive the car buying experience can be. We want to thank you for sharing your experience and for the kind words you had to express. We hope you are enjoying your vehicle and if there is anything you need, please do not hesitate to contact us. Our relationship has just begun! Thank you again. Kevin I. Parker

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