Garber Honda

I Love My Hondas . . . This past week my wife and I visited Garber Honda to fix my 2002 Honda CR-V and we ended up trading in BOTH our two Hondas for two Brand New 2014 H This past week my wife and I visited Garber Honda to fix my 2002 Honda CR-V and we ended up trading in BOTH our two Hondas for two Brand New 2014 Hondas ! ! ! I have always trusted the Honda brand... and the previous dealer at this Rochester location was good. B U T . . . Garber Honda in Rochester, NY has exceeded my expectations in every way possible !! Starting with our Sales-Person Brian Bender. Brian spent a 'whole' day with us to get the best car, best model, best price and we walked away with a lease for TWO brand new Hondas (my wife even got a color they did not have available = we delivered hers the next day as Garber traveled to Utica for us!). We have never been treated this well by any sales-person anywhere. We think Brian Bender is Top-Shelf !! Next was the Finance Office: Matt Tyler. Matt was very efficient and explained our deal in detail so we could understand and feel comfortable with our first lease. He took extra time to answer a few unrelated to finance questions for my wife, going way beyond the call-of-duty. Last is the Sales Manager Rick Damico. We had little contact with Rick, but when we did it was warm, friendly, professional, unhurried, and we felt well respected from the first moment we walked in the showroom. We Love Our TWO Hondas . . . and we think GARBER HONDA in Rochester, NY is the ONLY place to shop !! Sincerely, Jeff Mann PS: We really like the Garber service crew too: Billy, Warren, John, Deb, & Joshua !!! More

Best sale experience ever We can't say enough about the people we came in contact while looking for a pre-owned car at Garber Honda. Everyone was so friendly; and it was genu We can't say enough about the people we came in contact while looking for a pre-owned car at Garber Honda. Everyone was so friendly; and it was genuine! You got the feeling that everyone working there really enjoyed their job and the people they worked with.As we waited to meet with Rose, everyone asked if we had been helped, if we would like some water, made small talk. Just made you feel very comfortable. Rose was very informative and we enjoyed working with her. (Such a nice girl)6 We met with Matt, he was willing to work with us and gave us a very competitive market value price. Garth got us a really good finance rate; and he also was very nice to work with. So thank you for the easy, delightful experience of buying a pre-owned vehicle. We will highly recommend Garber Honda to anyone we know looking for a car. Keep your employees happy and they will continue to do a great job for you...sincerely Maggie and Scott Jameson More

GREAT JOB! Annie was just GREAT. Every explaining all of the features of the Honda CRV I was taken on a test drive. I had already owned a few Honda Accords, so Annie was just GREAT. Every explaining all of the features of the Honda CRV I was taken on a test drive. I had already owned a few Honda Accords, so I was pretty much sold on the Honda. Three days later I brought my wife in for 'final approval'. Again, Annie was very pleasant in describing all of the features of the CRV - especially the safety features because we're intending to cart around our grandkids. Although not intending to buy the car that same day - we ended up trading in my Nissan Altima and driving off the lot that same day. TWO THUMBS UP. More

This was the first time I ever bought a car and truly enjoyed the experience. The salesman was wonderful and the gentlemen that handled my credit application was truly a pleasure to deal with. That is th enjoyed the experience. The salesman was wonderful and the gentlemen that handled my credit application was truly a pleasure to deal with. That is the way it should be when buying a car. It is a huge purchase and I feel that Garber Honda treated me like a person not a sales opportunity. I will make the drive and purchase from Garber again. More

Returned Lease and started new lease I received a call from Brian asking me if i was interested in returning my lease early and leasing another Honda. I didn't know that was an option but I received a call from Brian asking me if i was interested in returning my lease early and leasing another Honda. I didn't know that was an option but i went in any way to check it out. He went over all of my options and was very patient and informative with all of my questions. I was worried about trading in my existing lease because there was some damage from an accident. He assured me that Honda is forgiving and brought my car over for a quick inspection right then and there. I test drove a few cars and ended up Leasing a Honda Civic. I feel that I got a great deal! The whole process was fast and simple,I had my new car 2 days later. For the money I am paying I couldn't be happier. I brought my boyfriend with me and he was so impressed he leased a car himself! Brian was the most down to earth and trustworthy car salesman I have ever dealt with. This was my first time returning my lease and I have heard horror story's from other people about how they get charged extra fees and have problems with other dealers. I will defiantly stick with Honda for my leases because they don;t nickle and dime you and make the process fast, simple, and inexpensive. More

Thomas gave us excellent care. He was very patient even though our 22 month old son was running around the dealership. Kelli was very nice to us as well in the finance office. We would highly recommend thi though our 22 month old son was running around the dealership. Kelli was very nice to us as well in the finance office. We would highly recommend this dealership. More

From service to sale Thanks Brian for the positive and informative sales experience today. I came for service and left with a new car! Also, thanks to Warren and Deb for Thanks Brian for the positive and informative sales experience today. I came for service and left with a new car! Also, thanks to Warren and Deb for many years of excellent service and support - great service advisors! More

New 2014 Civic LX purcahse I was interested in purchasing a new 2014 Civic LX and trading in a 2004 Toyota Corolla. i went to another dealership first and got an estimate that I I was interested in purchasing a new 2014 Civic LX and trading in a 2004 Toyota Corolla. i went to another dealership first and got an estimate that I thought was good so I was not sure how much better Garber could do. As it turned out they were able to beat the price by $150 and made me extremely happy. The sales person actually went the extra mile and provided me with a bottle of touch up paint just before I left in my new car. More

When I met with Harvey I wasn't sure if I should lease, purchase a new car, or a pre-owned vehicle. Harvey was wonderful in explaining the pros and cons of each and was able to put me in a new CR-V lease, purchase a new car, or a pre-owned vehicle. Harvey was wonderful in explaining the pros and cons of each and was able to put me in a new CR-V with a payment plan that worked for my needs. He was wonderful, I highly recommend purchasing a car from Harvey. He is honest, easy to understand, thorough, and just a great person. This is the fourth vehicle we have purchased from him and I will be back in the future to buy another one! More

We came back to Garber after leasing a 2013 Odyssey because that experience was so pleasant. The people we worked with are extremely Customer Friendly and experienced professionals. They are always smi because that experience was so pleasant. The people we worked with are extremely Customer Friendly and experienced professionals. They are always smiling and more than glad to answer any questions and guide us in the proper decision making. No game playing about price. They made an offer, we countered, they accepted and we were done. They had to get the car from another dealer and had it ready that day. They make the car buying experience fun. We even talked to other customers who were shopping at the same time and highly recommend they buy from Garber More