Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garber Honda
Rochester, NY
2,260 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale.
Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,260 reviews
Verified Customer
April 05, 2024
Never disappointed with Garber Service! This visit was to implement a recall for my Passport. It was completed in one hour. I could not be happier. This visit was to implement a recall for my Passport. It was completed in one hour. I could not be happier. More
by MMENDEL3
Employees Worked With
Deb in service
April 04, 2024
Outstanding service during and after the sale have made Garber Honda my go-to for my last 3 vehicles. Very happy with the deal Andrew Stein brought together on my 2024 Civic Touring. Garber Honda my go-to for my last 3 vehicles. Very happy with the deal Andrew Stein brought together on my 2024 Civic Touring. More
by Dave
Employees Worked With
Andrew Stein
April 04, 2024
Garber Honda is a great, reliable and trustworthy dealership. I have done business with them for several years and have purchased multiple cars. The service representatives are awesome, and I enjoy dealership. I have done business with them for several years and have purchased multiple cars. The service representatives are awesome, and I enjoy working with them. They provide a full explanation of what should be done and then what was completed. Excellent workmanship. I will only take my SUV to them for service!! More
by ROSEMARY.PLANE
Employees Worked With
Annie Bochno, Warren in Service Dept
April 01, 2024
We had a great experience working with Roy! He was very efficient and we got a great deal! He was very efficient and we got a great deal! More
by Missy
April 01, 2024
Garber Honda's staff was very friendly and cooperative. Overall they were very knowledgeable but also willing to admit and do further research when they didn't know something. Their patience and willingn Overall they were very knowledgeable but also willing to admit and do further research when they didn't know something. Their patience and willingness to listen, upgraded us from our plans of buying a Civic to purchasing an Odyssey. Great work! More
by COOMIE15
Employees Worked With
April 01, 2024
The scheduling was easy. The oil change and tire rotation were done in a timely fashion while I waited. Everyone was very pleasant. The waiting area was very nice. The oil change and tire rotation were done in a timely fashion while I waited. Everyone was very pleasant. The waiting area was very nice. More
by MAPBAILEY27
Employees Worked With
Annie Bochno
March 30, 2024
Roy Patterson is very nice person to deal with he is the best thank you so much sir best thank you so much sir More
by Jawid.mohammad
March 30, 2024
Best dealership around. Roy Patterson has been a great sale person over the many years of coming to this dealership! Good job everyone! Roy Patterson has been a great sale person over the many years of coming to this dealership! Good job everyone! More
by Rizcop1
Employees Worked With
March 30, 2024
Roy Patterson, my sales person, was honest and pleasant to work with. The service department, however, seemed to be a bit messy and lacked detail . to work with. The service department, however, seemed to be a bit messy and lacked detail . More
by Rob Hess
Employees Worked With
