Garber Honda

Customer Service We were greeted as we entered the building, were immediately offered something to drink. Everyone was friendly, courteous and very accommodating. Woul We were greeted as we entered the building, were immediately offered something to drink. Everyone was friendly, courteous and very accommodating. Would recommend Garber Honda to my family & friends More

Rare brake service I have a great experience to work with Saad to have my car brake fixed last week. When he learned I have my car brake serviced last year, he offered t I have a great experience to work with Saad to have my car brake fixed last week. When he learned I have my car brake serviced last year, he offered to contact Honda head office first in order to get subsidy parts as well as discuss with his manager to waived service charge. over all, great experience to work with Mr. Saad and looking forward to work with him again. More

Honda Accord Purchase It was a pleasure to deal with Brian Bender. There was no playing games with pricing and he listened to all my requests. When I picked up my vehicle It was a pleasure to deal with Brian Bender. There was no playing games with pricing and he listened to all my requests. When I picked up my vehicle he spent time with me explain the features and setting up the car. I financed through Honda and the Kelly was clear and made everything simple. I felt this dealership really cares about their customers. More

Great experience I bought my first brand new car, only my second car since I was 19 at Garber and Tom was awesome. Pretty sure I was stressing him out as much as I was I bought my first brand new car, only my second car since I was 19 at Garber and Tom was awesome. Pretty sure I was stressing him out as much as I was stressed but he went above and beyond and got me an awesome deal. He actually listened to me and took into account how nervous I was about buying a new car and took care of me from the time my boyfriend and I walked in to the time we left with my brand new car :) I would recommend them to anyone for sure. Andy also came out to ease my mind a little and was very helpful as well. Matt in financing was super nice and just made me feel comfortable, so thanks everyone at Garber! I Looooove my new car!!! More

Jason Sgarzi is a car god! 3 months ago my partner and I were looking to purchase a use car. We chose Garber Automotive because their reviews were better than the competition, a 3 months ago my partner and I were looking to purchase a use car. We chose Garber Automotive because their reviews were better than the competition, and for good reason! From the moment we walked in the door we were treated like royalty. "Coffee, water, soda, juice?" Haha no matter how often we left to test drive and re-entered the building we were offered beverages. But back to the experience we were lucky enough to have Jason Sgarzi help us. We told him what we were looking for and he presented us with 3 vehicles. All of which were something we really liked. He payed attention to what we wanted as well as our safety concerns. We eventually chose 2006 Saab 9-3 2.0T. Jason stayed late and assisted us every step of the way! Including giving us a great deal on the best warranty on the planet!! I will never buy another car from anyone but him. After we picked up our new car and were driving home the computer told us there was a problem with the headlight. We called Jason and he told is to turn around and bring it in to the service dept. When we arrived he had already called and told them we were coming. They weren't able to obtain the part we needed for a few days so he ensured we had a nice rental to drive free of charge as well as no cost for the part or service. Jason's knowledge of cars surpasses anything we could have asked for. His customer relations are outstanding and he breaks the stigma of what a "car salesman" is. If you're in the market for a new to you car and want to be treated fairly go see him! More

Amazing Service!!! I had a great experience purchasing a car with Edgar. Went above and beyond to make sure all my wants and needs were met in purchasing a car. The fr I had a great experience purchasing a car with Edgar. Went above and beyond to make sure all my wants and needs were met in purchasing a car. The friendliness and customer service was great. I did not feel pressured or rushed into purchasing a car. More

Very Good Experience Very pleased with both product and service, would recommend this dealership to everyone. Our salesperson was Joe Lighthouse and he listened and provi Very pleased with both product and service, would recommend this dealership to everyone. Our salesperson was Joe Lighthouse and he listened and provided us with what we wanted without hype or pressure. It was a ver busy day but we felt like we had his full attention. More

Bender, bends over backwards! Brian has really gone out of his way to see that all my needs were met. The new car needed to have a little paint repair done and he made sure I had Brian has really gone out of his way to see that all my needs were met. The new car needed to have a little paint repair done and he made sure I had a loner vehicle as well as making arrangements for my remote starter to be removed from the vehicle I turned in. So far I am extremely happy with sales and service in the past with my old vehicle. More

I'll Never Go Anywhere Else to Buy a Vehicle My Wife and I just purchased our second vehicle from Garber in the past nine months. Both experiences were nothing short of fantastic. In September My Wife and I just purchased our second vehicle from Garber in the past nine months. Both experiences were nothing short of fantastic. In September 2013, I strolled into the used car building at Garber looking to sell my 2008 Honda Ridgeline and hopefully start searching for a 2011 Infiniti G37x. I was introduced to Jason Sgarzi, the used car director. Jason was interested in my Honda and was also interested in locating an Infiniti for me. I laid out a very specific list of accessories and colors that I wanted. Literally, Jason and I spoke every other day(sometimes everyday) as he updated me how the search was going and shared Infiniti's he thought might fit my guidelines. Sure enough, six weeks later, Jason found the PERFECT Infiniti that was better than my expectations. By better, I mean way beyond what I expected at a price below what I was seeing EVERYWHERE else within 500 miles of Rochester. I was literally calling dealerships as far as Maryland trying to locate this vehicle before I began working with Jason. Jason Sgarzi is one of the most moral, ethical and most professional people I have ever worked with. When I say this I don't just mean in the car business... I mean in any profession. Jason's concern had nothing to do with selling me a product; it had everything to do with educating me on resale values, current market, financing options and simply making sure I was getting what I really wanted. Through the entire process he encouraged me to do my own research and look at any options available to me with other dealerships. In the end, It was the most positive and satisfying experience I've had buying anything in my whole life. I just can't say enough positive things about working with Jason Sgarzi. Through Jason I met Edgar Colon-Quinones, a salespersons with Garber, who handled the delivery of my first vehicle and much of the sale of our second vehicle. Edgar is simply a great person. He quite simply wants to make sure people get what they want when they work with him. He is a people person that was absolutely fantastic to work with and never pressured us in any way, shape, or form. We drove a bunch of vehicles with Edgar and his knowledge of various, makes, models, and accessories was staggering. I have no idea how he is able to keep that many different vehicles with so many different trim levels and accessories straight. Edgar made us feel like we were the only people on the lot every time we were there. My wife was nine months pregnant during our second vehicle purchase and Edgar's level of detail and caring was awesome. He made sure the vehicle was right at the front door with the AC on (she never had to walk the lot once), there was always a water bottle waiting for her, and he asked her repeatedly if she needed anything. Edgar's kindness and attitude were refreshing in an industry where you meet a lot of "characters" that simply want to sell you a car and push you out the door. Since the sale of both vehicles, Edgar has checked on our satisfaction several times and assisted immediately with any post sale questions I have had. Last but not least, is Garth Anderson, the Finance Manager. Garth again displayed the traits I'd expect of someone working at this dealership. His honesty, candor, and assistance was second to none. Garth shopped with local banks and found us an interest rate on both vehicles that allowed us to afford a vehicle that was normally a bit out of our price range. Without Garth we could have never bought our used Honda Pilot. His patience with all our questions and attention to detail was above and beyond. I realize this is a long review, but I truly can't say enough about Jason Sgarzi and his team at the used car portion of Garber Honda. It's refreshing to work with people that really cared about our wants and respected our decisions and opinions. A heartfelt thank you to the entire Garber team. - Jay France, Greece, NY More