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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,260 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,260 reviews

April 14, 2024

Great customer service in the service dept. Very helpful and kept me uptodate on the status of my oil change and tire rotation. Reasonable costs too. More

by C.sweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Whitmore
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Apr 15, 2024 -

Garber Honda responded

We're glad to know our service department at Garber Honda met your expectations! We always aim to keep you informed and offer reasonable prices. Thanks for the review!

April 13, 2024

The service department was courteous & professional. They gave me a time when the work would be completed and it was More

by LWILSON20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Apr 15, 2024 -

Garber Honda responded

We're delighted to know that our service department at Garber Honda met your expectations and delivered on time. Thank you for sharing this positive feedback!

April 13, 2024

My dealer representative Al Bello was great. He was very knowledgeable and answered all my questions. More

by DKHALLORAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfred Bello
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Apr 15, 2024 -

Garber Honda responded

We're glad to know Al Bello was able to assist you effectively at Garber Honda. Thanks for sharing your experience!

April 13, 2024

Great customer service, friendly staff, I love working with Al Bello and service is always easy and fast!! More

by EMTOMANOVICH
Recommend Dealer
Yes
Employees Worked With
Al Bello
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Apr 15, 2024 -

Garber Honda responded

We're so glad to know you had a great experience with Al Bello and the rest of our team at Garber Honda! Thanks for sharing your feedback about our customer service. We look forward to serving you again in the future!

April 13, 2024

One of the best car dealerships I've dealt with. They were very helpful and open with all the paperwork. Didn't try to sneak in extra options or anything of the kind. Thank you very much for making More

by SONY_14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Garber Honda responded

We're glad to know you had a positive experience with us at Garber Honda! Transparency is key in our process, and we appreciate your recognition. Enjoy your new car!

April 12, 2024

Great customer service. Friendly staff. Always on time with the appointments. That about sums it up. More

by NARJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 15, 2024 -

Garber Honda responded

We're glad to know that you've had a great experience with our customer service and staff at Garber Honda. Thanks for the positive feedback, we appreciate it!

April 12, 2024

Sarah was a great salesman and made me feel good and informed every step of the way!! More

by rachelblake427
Recommend Dealer
Yes
Employees Worked With
Sarah Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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Apr 15, 2024 -

Garber Honda responded

It's great to know Sarah kept you informed during your car buying experience at Garber Honda. Thanks for taking the time to share this positive feedback with us!

April 10, 2024

Wow great customer service a nice cup of coffee and I wasn’t there more than an hour and they didn’t try to sell me anything I didn’t need so appreciate it. I will be back. More

by NTADIONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren
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Apr 15, 2024 -

Garber Honda responded

We're glad to know you had a great experience at Garber Honda! We always aim for efficient service without any unnecessary upselling. Looking forward to seeing you again in the future!

April 06, 2024

Atmosphere was friendly. Joe was very helpful and patient. He and his team worked hard to get me into the car I wanted! More

by NuMa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Loverde
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Apr 12, 2024 -

Garber Honda responded

We're glad to know that you found our atmosphere friendly and Joe helpful! Our team at Garber Honda is always here to ensure you get the car of your dreams. Thanks for sharing your experience with us!

April 06, 2024

I was very happy with the salesperson who found me the perfect car. Thank you Joe LoVerde. And they helped me navigate financing in a very comfortable way. More

by lcat.mt.bc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jo LoVerde
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Apr 12, 2024 -

Garber Honda responded

We're delighted to know that you had a positive experience with Joe and our team at Garber Honda. We strive to make the financing process as comfortable as possible for our customers. Enjoy your new car!

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