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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,257 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,257 reviews

November 01, 2024

I feel I was treated in a voyeur manner n knowledge work service while I was there More

by ADKMEEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Garber Honda responded

Thanks for servicing with us and we hope to see you again soon. If there's any way we can make your experience better please let us know. You can contact our service manager at 585-334-0880

October 26, 2024

No nonsense honest people, good selection of peoduct. I would recommend Garber to anyone that may be interested in a Honda vehicle. More

by TIPMAN13
Recommend Dealer
Yes
Employees Worked With
Ray Henton
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Oct 28, 2024 -

Garber Honda responded

Thank you for recommending Garber Honda! We're glad to hear that our straightforward approach and selection met your expectations. We appreciate your support and look forward to assisting anyone interested in a Honda vehicle!

October 23, 2024

They have been very attentive and they have been very professional in their dealings with me and my stepfather. Very highly recommended More

by MTMEG67_
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Garber Honda responded

Thank you for recommending Garber Honda! We're delighted to hear that our team provided attentive and professional service. We appreciate your support and look forward to assisting you again in the future!

October 19, 2024

Super friendly check in - did take about an hour to change oil & rotate tires - manager came during wait & offered water or drink - very pleasant experience - would recommend More

by Tcgwizto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember
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Oct 23, 2024 -

Garber Honda responded

We're delighted to hear about your pleasant experience at Garber Honda! Thank you for recommending us and sharing your feedback. Safe travels until we see you next time!

October 18, 2024

Matt was great for taking care of customers! It has been for a while since my last time visiting Garber. I find most people in the service center are more friendly now than before.... More

by SHU0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Massara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Garber Honda responded

We're delighted to hear that Matt and the team at Garber Honda made your visit a positive one! It's great to know our service center's friendliness stood out. Thanks for sharing your experience with us!

October 17, 2024

I took my Ridgeline in for scheduled maintenance, and I had no issues with the work performed or the time it took to complete the work More

by WEBBBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
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Oct 18, 2024 -

Garber Honda responded

We're delighted to hear that your scheduled maintenance went smoothly at Garber Honda! Thank you for trusting us with your Ridgeline, and we look forward to serving you again in the future.

October 15, 2024

I recently purchased a 2025 Honda CR-V from Garber Honda, and Sarah guided me through the entire buying process. From the moment I walked in, she patiently guided me through every step of the buying process, More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Garber Honda responded

Thank you for sharing your experience with us at Garber Honda! We're delighted to hear that Sarah made the process of purchasing your 2025 Honda CR-V smooth and hassle-free. We hope you're enjoying all the features, and we're here if you need anything in the future!

October 14, 2024

My salesman never even went though the functions of our car with us so we had to ask another team member to do it and he was very helpful. More

by ERIC.KERNAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ignis Victor
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Oct 15, 2024 -

Garber Honda responded

Eric, I'm sorry to hear about the initial oversight with your car's functions. It's great that another team member was able to assist you, but we strive for a seamless experience from start to finish. If there's anything else you'd like us to address or any further questions you may have, please feel free to reach out.

October 12, 2024

Garber Honda has been our go to in Rochester. Great and friendly customer service every time. More

by CTCHAVEZ20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Leno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Garber Honda responded

We're honored Garber Honda is your go-to dealership! We appreciate the positive feedback, we're here whenever you need us!

October 10, 2024

Everyone I worked with, Joe Barbato, Joe LoVerde, Jason L. and Elizabeth Wallace to get my new “used” truck was very professional, courteous, and a pleasure to work with. The experience was wonderful and n More

by Devonayer1968
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Barbato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe LoVerde, Elizabeth Wallace, Jason L.
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Oct 10, 2024 -

Garber Honda responded

We're delighted to hear that our team made your truck-buying experience at Garber Honda a pleasant and stress-free one! Thank you for choosing us, and we look forward to welcoming you back in the future.

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