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Garber Honda

Rochester, NY

4.8
2,270 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,270 reviews

November 22, 2024

The staff was very professional and friendly. We appreciated the option of a Honda sedan, van, or SUV for a loaner car while ours was being serviced. More

by BROOKE_DAIGNEAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I do not remember their name.
Nov 22, 2024 -

Garber Honda responded

Thank you for sharing your experience with us! We're delighted to hear that our Garber Honda team provided professional and friendly service, along with a variety of loaner car options. We look forward to serving you again in the future!

November 22, 2024

Garber honda is always reliable. They are very helpful. The service employees are very nice More

by BEVERLYS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 26, 2024 -

Garber Honda responded

All of us at Garber Honda want to say thank you for leaving this positive feedback, Beverly. Please let us know if there’s anything else we can help you with!

November 21, 2024

The service person should know Honda details of all models . I had service done, told “ nothing was wrong” and when I asked for explanation none was given , felt like fool coming to Gerber Honda More

by POKOJ40
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 22, 2024 -

Garber Honda responded

It's disappointing to hear that you didn't receive the detailed explanation you were looking for during your service visit. We strive to ensure our team is knowledgeable and communicative, so I apologize if we fell short in this instance. If you'd like further clarification or have any other concerns, please feel free to reach out at your convenience.

November 19, 2024

We were very happy with our car purchasing experience with Nick at Garber Honda. A good selection to choose from, no pressure tactics ! More

by GMORRELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Trottier --- 5 Stars
Nov 20, 2024 -

Garber Honda responded

We're delighted to hear that Nick and the team at Garber Honda made your car purchasing experience enjoyable. Thanks for highlighting our selection and approach! Enjoy your new ride!

November 18, 2024

The dealership provided a nice loaner car. Staff was very professional. For Paris were made without any problems More

by JMKLEINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
Nov 19, 2024 -

Garber Honda responded

We're glad to hear you had a smooth experience with our team at Garber Honda. Thank you for the positive feedback!

November 17, 2024

Great salesman and great help. They make things easy and quick. All were very friendly. The atmosphere was very inviting. More

by SAMWALK55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carfrans Rodriguez
Nov 19, 2024 -

Garber Honda responded

We're delighted to hear that you had a positive experience with our team at Garber Honda! It's wonderful to know the process was smooth and welcoming. Thank you for sharing your feedback!

November 12, 2024

I am a 15 year plus Garber Honda customer. This is my fourth lease and each experience has been better than the last. Justin was outstanding. A true professional to work with, More

by Lander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Lyth, Justin Myers
Nov 13, 2024 -

Garber Honda responded

Lander, thank you for being a loyal Garber Honda customer! We're delighted to hear that Justin provided such an outstanding experience. Enjoy your new lease and we look forward to serving you again in the future!

November 11, 2024

Service was excellent in every way. I was informed all along the way and received outstanding quality of work. More

by HEATHER_COLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Roy
Nov 12, 2024 -

Garber Honda responded

We're delighted to hear that you received excellent service and quality work at Garber Honda! Keeping our customers informed is a top priority, so we're glad we could meet your expectations. Thank you for the wonderful feedback!

November 11, 2024

I have had the worst experience with Honda. I love my CRV but how I was spoken to from purchasing the SUV to now my SUV been having rattling noise that is consistent. I was told my SUV makes th More

by DARNELLEWILLIAMSGCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hari is very RUDE!!!!!!, Bob Dorsey
Nov 13, 2024 -

Garber Honda responded

Darnell, I'm sorry to hear about your frustrating experience with the rattling noise in your CRV. We want you to feel confident and satisfied with your vehicle, so let's work together on this issue and we'll do our best to assist you further.

November 10, 2024

Our salesperson, Roy Patterson, was outstanding and we enjoyed working with him very much. We appreciated his honesty and expertise. More

by agcorig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Nov 11, 2024 -

Garber Honda responded

We're delighted to hear that Roy provided you with an outstanding experience at Garber Honda. Thank you for recognizing his honesty and expertise!