
Garber Honda
Rochester, NY
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Xavier is the best Xavier was very professional from the moment he received my online inquiry till he handed me the keys to my new car. He was very friendly and did not Xavier was very professional from the moment he received my online inquiry till he handed me the keys to my new car. He was very friendly and did not pressure me to buy the vehicle and when it was time to test drive the car, he answered all my questions and wasn't trying to hide anything. More
Great Customer Service, in both sales and service We have purchased 4 Honda CR V vehicles from Roy Patterson, starting in 2007. Roy has always provided excellent customer service . In addition, we h We have purchased 4 Honda CR V vehicles from Roy Patterson, starting in 2007. Roy has always provided excellent customer service . In addition, we have experienced great customer service from the Honda Service folks, in particular, an individual named Chris who has gone above and beyond our expectations. More
Excellent experience and a great price! When we walked into Garber my husband and I were greeted warmly by a well trained and excellent staff. We then met with our sales representative Joe L When we walked into Garber my husband and I were greeted warmly by a well trained and excellent staff. We then met with our sales representative Joe Lighthouse who was knowledgeable, honest and made our car buying experience feel relaxed. We had not anticipated purchasing a vehicle that same day but we were presented with an offer that we could not refuse so we decided to make a deal. Our 2014 Honda Civic EX was an excellent choice and we are so happy with the look of the car, the excellent gas mileage and the many tech extras that came with it. Many thanks to Joe Lighthouse and Garber Honda! More
xavier was great Xavier was a great salesman very helpful, he wasn't pressuring me at all which was awesome he was also friendly. Also love my new honda ridgeline. Xavier was a great salesman very helpful, he wasn't pressuring me at all which was awesome he was also friendly. Also love my new honda ridgeline. More
This is where you want to buy your next car My experience at Garber honda was great both times I have been there. The salesman Frank Wagner is a great people person and takes care of you even af My experience at Garber honda was great both times I have been there. The salesman Frank Wagner is a great people person and takes care of you even after you bought you car just give him a call and he'll make everything right to make sure you satisfied. He also was the only reason I bought both my cars from there. The price was good also. He also is a down to earth guy and didnt force you to buy the car he broke everything down and was very helpful. The finance guy Matt Tyler also is great he helped me out both times with price to make me comfortable with the monthly payments. He's also a down to earth guy. More
Corey McGhan Corey was very friendly and did wonderful job explaining my new Honda CRV, he took time to explain, in detail, the fine points of the car. Most impor Corey was very friendly and did wonderful job explaining my new Honda CRV, he took time to explain, in detail, the fine points of the car. Most importantly I trusted him and I have dealt with plenty of car sales person over the years. More
Incredible Customer Service! WOW...Garber Honda really knows how to treat a potential customer! My wife and I just leased a new car from Annie Bochno and the whole experience cou WOW...Garber Honda really knows how to treat a potential customer! My wife and I just leased a new car from Annie Bochno and the whole experience couldn't have been more smooth, hassle-free and economically viable. Annie knows her product, she's super friendly, totally pressure-free and respectful. We received ZERO run-around with Garber- and not just from Annie. Every person we encountered was friendly and courteous. Andy in Finance was an absolute pleasure to deal with and Rick was behind the scenes making the whole deal happen. My wife and I were treated as if we were long-time Garber customers even though this was our very first Garber experience. In stark contrast, we WERE long-time customers at a different dealership in town and they gave us nothing but hassle, pressure and run-around. This treatment was after purchasing a new vehicle from them 9 years ago and completing every bit of it's service at their dealership. Congratulations to Annie and Team Garber...your incredible customer service and hassle-free competitive pricing won our business! More
Best price and wonderful customer service! I have to say that I had been always suspicious about car dealers and have been very cautious every time I had to deal with them, however my recent pu I have to say that I had been always suspicious about car dealers and have been very cautious every time I had to deal with them, however my recent purchase experience at Garber totally changed my minds! First of all, Rick Damico offered me a price that beat any other quotes I got from other dealers, on my first phone call with him! We made agreement on the final price and details within two hours over phone and emails, without me even showing up in their office! For the first time, I feel dealing with a dealer can be so simple, efficient and satisfactory but not painful! BUT you have to find the right dealer! Then I was scheduled for a time on the following day to review and sign the paperwork, and that is how we met Roy Patterson. Roy was extremely patient and helpful to us -- even though it was a very busy day (12/30), he spent great amount and quality of time with us to answer our questions and to review the car features/functions with us, making sure that our needs were completely met to our satisfaction. During the paperwork process, Rick visited us a couple of times to chat with us and also greatly entertain my 5-year-old daughter with two great toy gifts -- again they treated you with respect and care and made great efforts to make you feel comfortable and satisfactory. During our finance preparation process, we got help from Matt Tyler who obviously holds the same standards as his other colleagues -- professional, patient and warm-hearted. After several hours, we left Garber with a brand new Odyssey, and great satisfaction of customer service. Great thanks to you, Rick and Roy, for your great job on our purchase. Because of you guys, I will definitely come back to Garber for my future purchase(s) of Honda vehicles, and will also strongly recommend Garber to anyone else! More
New Honda Accord from Garber Rochester I had the best car buying experience I have ever had at Garber Honda today. I got a great price and customer service was second to none. Both the sal I had the best car buying experience I have ever had at Garber Honda today. I got a great price and customer service was second to none. Both the sales manager and my salesman were courteous and guided me through the process without being hurried or condescending. To top it off, the General Manager came over and spent about 10 minutes talking to us. He was a genuine all around great guy. I will definitely be shopping for my future vehicles at Garber Honda. More
Great Job Brian Bender was great. He took excellent care of me & made sure I knew everything about my truck. Great customer service!! In fact everyone there was Brian Bender was great. He took excellent care of me & made sure I knew everything about my truck. Great customer service!! In fact everyone there was nice. THANX GUYS More