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Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,285 reviews

January 05, 2015

Xavier is the best Xavier was very professional from the moment he received my online inquiry till he handed me the keys to my new car. He was very friendly and did not More

by Rakan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Cox
Jan 05, 2015 -

Garber Honda responded

I am happy to hear the entire process working with Xavier went well. We appreciate your business and thank you for choosing Garber for your recent vehicle purchase! Kevin I. Parker General Manager/Managing Partner

January 05, 2015

Great Customer Service, in both sales and service We have purchased 4 Honda CR V vehicles from Roy Patterson, starting in 2007. Roy has always provided excellent customer service . In addition, we h More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Jan 05, 2015 -

Garber Honda responded

Thank you for being such loyal customers to the Honda brand and to Roy Patterson at Garber Honda. We appreciate your repeat business and am happy that you take advantage of our service department as well. We have a great team both sales and service. We will always be here for you during the life of your new Honda CR-V. Thank you again! Kevin I. Parker General Manager/Managing Partner

January 04, 2015

Excellent experience and a great price! When we walked into Garber my husband and I were greeted warmly by a well trained and excellent staff. We then met with our sales representative Joe L More

by Ksdanglis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lighthouse
Jan 05, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent Civic purchase and for sharing your experience with Joe Lighthouse. I am glad you are pleased with your new vehicle. Honda has some great standard features in the new line up that we are pretty excited to share with customers. Let us know should you need anything during the life of your Civic. Kevin I. Parker General Manager/Managing Partner

January 03, 2015

xavier was great Xavier was a great salesman very helpful, he wasn't pressuring me at all which was awesome he was also friendly. Also love my new honda ridgeline. More

by roth87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Cox
Jan 05, 2015 -

Garber Honda responded

Congrats on your new Honda Ridgeline from Xavier at Garber. We hope you are loving your new vehicle. Thank you for making Garber Honda your choice when choosing your next car. We appreciate your business. Kevin I. Parker General Manager/Managing Partner

January 01, 2015

This is where you want to buy your next car My experience at Garber honda was great both times I have been there. The salesman Frank Wagner is a great people person and takes care of you even af More

by will316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2015 -

Garber Honda responded

Thank you for the sincere words you said towards Frank Wagner and Matt Tyler. I am happy to hear you enjoyed working with both of them. We are fortunate to have them on our Garber Honda Team. We always want to ensure that our customers are well taken care of, before, during and after the sale. Our relationship does not end once you drive away in your new car. Let us know should you have questions or need anything. Kevin I. Parker General Manager/Managing Partner

December 31, 2014

Corey McGhan Corey was very friendly and did wonderful job explaining my new Honda CRV, he took time to explain, in detail, the fine points of the car. Most impor More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2014 -

Garber Honda responded

Thank you for choosing Garber Honda. I am glad to hear that you built a very trusting relationship with Corey while shopping for your new Honda CR-V. We hope you are enjoying this great vehicle. Let us know should you need anything during the life of your vehicle. Kevin I. Parker General Manager/Managing Partner

December 31, 2014

Incredible Customer Service! WOW...Garber Honda really knows how to treat a potential customer! My wife and I just leased a new car from Annie Bochno and the whole experience cou More

by greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno, Elizabeth Bochno, Andy Paris
Dec 31, 2014 -

Garber Honda responded

Thank you for giving Garber Honda the opportunity to earn your business. I am glad you had such a positive experience working with Annie Bochno. She is a great asset to our Honda team. We take great pride in the relationships we establish with our customers....whether they are choosing Garber Honda for the first time, or have been doing business with us for years. We value the relationships we form. Thank you for sharing in your experience. We truly appreciate it! Happy New Year! Kevin I. Parker General Manager/Managing Partner

December 31, 2014

Best price and wonderful customer service! I have to say that I had been always suspicious about car dealers and have been very cautious every time I had to deal with them, however my recent pu More

by lalatata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Jan 06, 2015 -

Garber Honda responded

First, let me thank you for taking the time to write a sincere and pinpointed review of your experience with our Honda store. It is unfortunate, but we have had other customers with your same suspicions and cautious nature when looking for a vehicle. That said, it is great to see that you found your experience here to be that of a professional nature. We are a family owned company and strive to treat our customers with patience, respect and understanding. I have always regarded Roy and Rick as being critical members of our team and you have only furthered that sentiment. I love it when as a dealer, we can give customers such as yourself an experience such as yours. Thank you for your kind words and strong recommendation for Garber Honda. That said, should you ever catch us when we are NOT at our best, please let me know. Kevin I Parker General Manager/Managing Partner

December 31, 2014

New Honda Accord from Garber Rochester I had the best car buying experience I have ever had at Garber Honda today. I got a great price and customer service was second to none. Both the sal More

by arm7cu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bender
Jan 05, 2015 -

Garber Honda responded

I am so glad that everyone you worked with while purchasing your new car showed you the level of customer service you deserve. I'm glad your sales person took the time to ensure that you made a choice you were happy with and received a great price! Thank you for choosing us! Kevin I. Parker General Manager/Managing Partner

December 31, 2014

Great Job Brian Bender was great. He took excellent care of me & made sure I knew everything about my truck. Great customer service!! In fact everyone there was More

by hotmomma05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bender
Jan 05, 2015 -

Garber Honda responded

Thanks so much for choosing Garber Honda and for sharing your experience recently. Enjoy your new car! Kevin I. Parker General Manager/Managing Partner

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