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Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,285 reviews

February 02, 2015

Isaac Elliott is Awesome On February 2 walked into Garber Honda and was met by a big smile and an outreached hand and the gentleman introduced himself as Issac Elliott. I hav More

by sbuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Feb 06, 2015 -

Garber Honda responded

Thank you for recommending our dealership and in particular, your sales consultant, Issac Elliott. I happy to read about the wonderful experience you had while working with him. Issac has true charisma you rarely see in the automotive industry. We are lucky to have him on our team. I hope you enjoyed our new facility. Please let us know should you need anything during the life on your vehicle!

February 01, 2015

The Real Deal! I spent 3 days narrowing down my search to Honda Accord. Ryan Patterson made the buying experience painless. If their service is anything like my pur More

by DebbB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patterson
Feb 02, 2015 -

Garber Honda responded

Thank you so much for sharing in your recent experience at Garber Honda and working with Ryan Patterson. I assure you that we have a phenomenal service department. I hope you give us the opportunity to prove that to you. Know that this is just the start of our relationship and should you need anything during the life of your vehicle, do not hesitate to reach out. Thank you again! Kevin I. Parker General Manager/Managing Partner

January 31, 2015

GREAT EXPERIENCE I have been a long time customer of Garber, starting when it was Holtz. I have bought multiple vehicles through the years, and had all of them service More

by Jim K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Buechel, Geoff McKeown, Deb Ferra, John Bridgett, Joshua Grant, Warren Stoutz, Andy Paris
Feb 02, 2015 -

Garber Honda responded

Thank you for continuing to choose Garber Honda for your vehicle purchases. We appreciate the confidence you have in our sales and service team. It is great to hear the experience of our customers who have dealt with both our sales and service teams. You are a true testament to us living up to our mission statement. I am glad you are enjoying your new CR-V. It will definitely come in handy this winter. Thank you again. Kevin I. Parker General Manager/Managing Partner

January 30, 2015

Best Car Buying Experiance I wanted to buy a family mover SUV with Navigation package. After multiple research, dealership visits, test drives in a span of 2 weeks Jon Black at More

by HONDA FAN 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Black
Feb 02, 2015 -

Garber Honda responded

Thank you for sharing in your recent experience with Jon Black at Garber. It's important for our customers and potential customers to be able to hear from our customers and their buying experience. I am glad Jon was able to help make this purchasing decision a positive one. Please let us know if you need anything during the life of your vehicle. Kevin I. Parker General Manager/Managing Partner

January 30, 2015

Purchasing a new CR-V with Anne Bochno at Garber Honda. Anne was very honest and very caring during my visits to this dealership. On the delivery day, my wife was impressed with the knowledge Anne had when More

by Ralph and Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno, Elizabeth Bochno, Andy Paris
Feb 02, 2015 -

Garber Honda responded

Annie and Elizabeth are great assets to our Garber Honda Sales team. I am so glad you had the pleasure to work with both of them on your Honda vehicles. It's one thing to just sell a car to someone, but its important to each member of our staff to be knowledgeable on each vehicle to ensure that it's the right fit for our customers. Honda has stepped up recently with some of their standard features. We are pretty excited for our customers to benefit from their technology. Thank you for choosing Garber Honda for your Accord AND CR-V purchases. We appreciate you having the confidence in our dealership for our service department as well. Kevin I. Parker General Manager/Managing Partner

January 29, 2015

Above and Beyond I just purchased my first Honda and the people at Garber were awesome. Thomas Conradt was the salesperson I worked with and he went above and beyond. More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Conradt
Jan 30, 2015 -

Garber Honda responded

Thank you for giving Garber Honda the opportunity to earn your business. I am happy to hear you truly enjoyed working with Thomas. Its important for our sales staff to put their customers first. We want you to be happy with your new vehicle and a payment that fits your budget. I am glad Thomas succeeded on that. Thank you also for sharing in your experience. Kevin I. Parker General Manager/Managing Partner

January 29, 2015

Annie Bochno I have now leasesd my 3rd Honda Odyssey with Annie Bochno. I don't know what I would do if I did not have her to work with. She is so honest and car More

by jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Jan 30, 2015 -

Garber Honda responded

Thank you for sharing in your experience and for all the kind, detailed words towards your sales advocate, Annie Bochno. We are very fortunate to have her on our sales team. It is so nice when we hear comments about our staff and how they truly care for the customer and their needs. Its important that all of our customers know that the sale of their vehicle is just the beginning of our relationship with you. We will be here for the life of your vehicle. Please do not hestitate to contact Annie, or any one at Garber Honda should you have questions. Thank you again! Kevin I. Parker General Manager/ Managing Partner

January 28, 2015

Buying my Accord Hybrid I would like to express my gratitude to the crew at Garber Honda and my salesman Peter DiPassio. I knew I had to have the 2014 Accord Hybrid as soon a More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter DiPassio there were a couple other very helpful...I apologize for not recalling names, Andy Lahti, Andy Paris
Jan 28, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing in your experience at our dealership. We have a great team at Garber Honda and I am happy to hear you were able to benefit from great service with everyone here, especially Peter DiPassio. Our sales staff are advocates for the customer and ensure that you get a great deal, at a price you are comfortable with. Thank you again! Kevin I. Parker General Manager/Managing Partner

January 28, 2015

Great service from great people I went into Garber Honda to get rid of my old lease and start up a new one. Everyone was very helpful and straightforward with me. A very nice sales a More

by BrianBamann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2015 -

Garber Honda responded

Thank you for being such a loyal customer to Rick Damico and for giving Garber Honda the opportunity to earn your business. I am happy to hear about the positive experience you had with Frank Wagner, your sales associate. We pride ourselves on being able to give the customer all the information they need, answering any questions you have and lastly, but not least, exceeding on the customer service we deliver. I am happy to hear we continued to do so with your experience. Thank you again for choosing Garber Honda. Kevin I. Parker General Manager/Managing Partner

January 25, 2015

Love my honda Great service & price I would recommend to others to ho buy from garber. Many selections, informative people, great customer service people. I would More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bender
Jan 26, 2015 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am happy to hear the entire experience was great! We truly value the relationships we build with our customers and that starts with providing them with the level of customer service they deserve. Thank you again! Kevin I. Parker General Manager/Managing Partner

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