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Garber Honda

Rochester, NY

4.8
2,276 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,276 reviews

May 24, 2024

I had a very good experience with Al and the whole team while buying my new CR-V. They were very straightforward and made the buying process quite stress free, which I appreciated. More

by AWOLF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Bello
May 30, 2024 -

Garber Honda responded

We're delighted to hear that Al and the Garber Honda team made your CR-V purchase stress-free. Thanks for sharing your positive experience! Enjoy the new ride!

May 22, 2024

Joe LoVerde was great to work with. I would highly recommend Garber to my family and friends. More

by Chris Platt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph LoVerde
May 29, 2024 -

Garber Honda responded

It's awesome to hear you had a great experience with Joe LoVerde at Garber Honda. We appreciate your recommendation and look forward to serving you family and friends!

May 21, 2024

As a long time and loyal Garber Honda customer, I was disappointed that the service department wasn't able to save any $$$ on my recent repairs to my 2014 Pilot. The repair bill quickly added up to near More

by jim.scheirer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jill
May 30, 2024 -

Garber Honda responded

Jim, we always for fair and transparent pricing and we understand the frustration of repair expenses. We value you as a long-term customer and your feedback is important to us. If there's anything you would like to discuss please feel free to reach out.

May 21, 2024

Car was serviced quickly. Oil was left in skid plate on the underside of the car so it was leaking on the garage and had to be cleaned out when I got it home. I didn't bother More

by JAMIE_LITTLETON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
other
May 31, 2024 -

Garber Honda responded

Jamie, we strive to provide accurate information and quality service, and it seems there may have been a lack in communication or confusion. We would like to address this and answer any questions or concerns you have if you're open to discussing.

May 18, 2024

Great job! I would definitely bring my car back in for servicing at Garber Honda. More

by SPRINGBABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
May 24, 2024 -

Garber Honda responded

We're happy to hear you had a great experience with our service center at Garber Honda. We look forward to seeing you next time!

May 18, 2024

Garber has always been my dealership for all of my repairs and maintenance. They treat me with kindness and professionalism. More

by MJOHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Debbie, and Ryan.
May 23, 2024 -

Garber Honda responded

Thank you for your loyalty and kind words! We're delighted to hear that our team at Garber Honda consistently provides you with professional and friendly service. We look forward to continuing to serve all your automotive needs!

May 18, 2024

Garber Honda is a great place to buy car. Salesman Zack A. did a great job in finding the car that I needed! Thank you, Al Palone More

by ALPALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
May 24, 2024 -

Garber Honda responded

Thanks for the shoutout! We're glad Zack could help you find the perfect car at Garber Honda. Enjoy your new ride!

May 18, 2024

Service has always been great. They are very helpful and attentive to customer needs. Thanks More

by JSCHEPISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson, Edward Leno, Zach Andolsek, Matthew Massara, Payton Christman, Tim Walker, Zach Bliss, Joe Barbato, Ginamarie Lanzatella
May 24, 2024 -

Garber Honda responded

We're delighted to hear you consistently have great experiences with our service center at Garber Honda. Thanks for taking the time to us this kind review!

May 18, 2024

It was a great experience. Bob made the process easy. We will certainly buy from Garber again. More

by BPFORBES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dorsey, Matthew Massara
May 24, 2024 -

Garber Honda responded

We're glad to hear you had a great experience with Bob at Garber Honda. Enjoy your new ride, see you when it's time for the next one!

May 17, 2024

Had my Honda in for routine service (B136). Asked to check on the parking brake and got no feedback. ??? Other than that, I am satisfied. More

by RLC_NOSPAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service agents not salesperson
May 24, 2024 -

Garber Honda responded

Thank you for bringing this to our attention. We're glad you're satisfied overall, but we apologize for the lack of feedback on your parking brake issue. We'll make sure to address this with our team and improve communication in the future!

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