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Garber Honda

Rochester, NY

4.8
2,271 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,271 reviews

May 31, 2024

I came in for 3 things. ......Only one of them was accomplished during my service appointment....... More

by SDON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only interacted with the service department
Jun 07, 2024 -

Garber Honda responded

This is not the level of service we aim to provide and we apologize we could not complete all your needs that appointment. Please reach out when most convenient for you so we can get those other needs addressed.

May 30, 2024

Very pleased with the vehicle, along with the buying experience provided by Brian Bender. He made me feel very comfortable as we discussed all aspects of the purchase including pricing. Brian was well More

by DECEMAPRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bender
May 31, 2024 -

Garber Honda responded

Thank you for sharing your positive experience with Brian and the team at Garber Honda! We're delighted to hear that you felt comfortable throughout the process and are enjoying your new CRV hybrid. Your recommendation means a lot to us!

May 30, 2024

So far one of the better buying experiences I've ever had. Very friendly and professional staff. More

by WEBSTERINDUSTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek, Ginamarie Lanzatella
May 31, 2024 -

Garber Honda responded

We're glad to hear you enjoyed your car buying experience at Garber Honda. We hope to see you back in the future, enjoy your new ride!

May 27, 2024

I was very impressed with the service. My only complaint is I did not notice my car was in need of the state inspection this month. I just wish that the service department would have noti More

by LADYBLG47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
May 30, 2024 -

Garber Honda responded

Thank you for sharing your feedback! We're glad to hear you were impressed with our service. We apologize for missing the state inspection and appreciate your understanding. Looking forward to assisting you at your next appointment!

May 25, 2024

Excellent professional atmosphere very clean and kind people that take care of you. Joe LoVerde was great to work with when buying our vehicle. More

by Thegiannettos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LoVerde
May 30, 2024 -

Garber Honda responded

We're delighted to hear you had a great experience with Joe and our team at Garber Honda. Thanks for the positive feedback!

May 24, 2024

I had a very good experience with Al and the whole team while buying my new CR-V. They were very straightforward and made the buying process quite stress free, which I appreciated. More

by AWOLF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Bello
May 30, 2024 -

Garber Honda responded

We're delighted to hear that Al and the Garber Honda team made your CR-V purchase stress-free. Thanks for sharing your positive experience! Enjoy the new ride!

May 22, 2024

Joe LoVerde was great to work with. I would highly recommend Garber to my family and friends. More

by Chris Platt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph LoVerde
May 29, 2024 -

Garber Honda responded

It's awesome to hear you had a great experience with Joe LoVerde at Garber Honda. We appreciate your recommendation and look forward to serving you family and friends!

May 21, 2024

As a long time and loyal Garber Honda customer, I was disappointed that the service department wasn't able to save any $$$ on my recent repairs to my 2014 Pilot. The repair bill quickly added up to near More

by jim.scheirer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jill
May 30, 2024 -

Garber Honda responded

Jim, we always for fair and transparent pricing and we understand the frustration of repair expenses. We value you as a long-term customer and your feedback is important to us. If there's anything you would like to discuss please feel free to reach out.

May 21, 2024

Car was serviced quickly. Oil was left in skid plate on the underside of the car so it was leaking on the garage and had to be cleaned out when I got it home. I didn't bother More

by JAMIE_LITTLETON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
other
May 31, 2024 -

Garber Honda responded

Jamie, we strive to provide accurate information and quality service, and it seems there may have been a lack in communication or confusion. We would like to address this and answer any questions or concerns you have if you're open to discussing.

May 18, 2024

Great job! I would definitely bring my car back in for servicing at Garber Honda. More

by SPRINGBABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
May 24, 2024 -

Garber Honda responded

We're happy to hear you had a great experience with our service center at Garber Honda. We look forward to seeing you next time!

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