
Garber Honda
Rochester, NY
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Exceptional Sales & Service Gene Ake went out of his way to secure the specific Honda that we were looking for. We had almost given up, but Gene was relentless in the pursuit of Gene Ake went out of his way to secure the specific Honda that we were looking for. We had almost given up, but Gene was relentless in the pursuit of our "perfect" car. He was professional, courteous and never pushy. He called shortly after our purchase to see if everything was okay with the new vehicle and encouraged us to call him with any questions or concerns. This is our third Honda purchase from this dealership which speaks for itself. Gene feels like family to us! More
Truly satisfying customer-oriented service. I recently visited Garber Honda to comparison shop for vehicles since my lease with a different dealership was coming to an end. I have been always I recently visited Garber Honda to comparison shop for vehicles since my lease with a different dealership was coming to an end. I have been always been fond of Hondas and have owned two previously. It was the perfect time for me to be diligent about test driving the latest models available and considering my financing options. My entire experience was hassle free and quite pleasant. I was paired with Gene Ake who listened closely to my concerns and answered my questions completely. We went out on test drives of two vehicles and he was knowledgeable about the vehicle features and the promotional offers. He went out of his way to make me feel welcome at Garber- introducing me to the Service Department and showing me the amenities available to customers when in for service appointments. I was quite impressed and felt comfortable making a decision right away. I am the proud owner of a sexy new Civic that suits my needs perfectly. Thanks Gene! More
Best car buying experience ever!!! From the initial phone call to Garber, the purchasing experience was amazing. Issac Elliot, our salesperson, couldn't have been more helpful and know From the initial phone call to Garber, the purchasing experience was amazing. Issac Elliot, our salesperson, couldn't have been more helpful and knowledgeable. He knows his product, his company, and their services inside and out. He not only was able to secure a great deal for us, he made the process easy, efficiently and swiftly! Everyone at Garber was exceptionally helpful, friendly, and polite. HIGHLY recommend this dealer and this salesman! More
Friendly and easy experience! My parents went to Garber Honda on 8/29 to get me a new car and they told me they had a great experience buying me the Honda Accord 2016. The salesman My parents went to Garber Honda on 8/29 to get me a new car and they told me they had a great experience buying me the Honda Accord 2016. The salesman, Gene Ake was very friendly (often cracking jokes) and made the whole experience of buying a new car an easy one. Going to the dealership, my parents were anxious and nervous since buying a car is a big investment but they told me Gene accommodated them very nicely. Also, the extra services they provided us all made for an good experience at Garber Honda. More
Wonderful car buying experience Got an awesome deal on 2 cars and had a wonderful experience. Gene Ake was my salesman and was great, really went out of his way to make sure I got ev Got an awesome deal on 2 cars and had a wonderful experience. Gene Ake was my salesman and was great, really went out of his way to make sure I got everything I wanted. Thank you!! More
Not just 1 car, but 2! Went into garber Honda on 8-24 after getting prices at another Dorchester Honda dealership for a car for my mother as her old Honda had 140,000+ miles Went into garber Honda on 8-24 after getting prices at another Dorchester Honda dealership for a car for my mother as her old Honda had 140,000+ miles on it. At garber we dealt with Gene Ake who was excellent! Was not pushy in the slightest and worked with my parents on agreeing on a dea for a new accord for my mother... Well we ended up leaving with the new 2016 accord AND a new CRV for myself. Reviewed a great deal in addition to negotiating our trade ins. Stress free environment and was very curtous making sure we were comfortable and explored options in our price range. We will be returning in the next couple days to get remote starts out in both vehicles. Mike L. Was also extremely nice & helpful in bringing the CRV up for myself and showing me the different features and quirks of the car. Thank you!! More
Excellent in every way possible! Can't say enough about Joe Lighthouse! I had zero experience in purchasing a car. Joe answered all my questions, spent time explaining all the options Can't say enough about Joe Lighthouse! I had zero experience in purchasing a car. Joe answered all my questions, spent time explaining all the options to me and was very patient with me as I went back and forth on the car color!! In the end I drove away in my new 2016 Honda Civic...a beautiful car! Still can't believe it's mine! Thank you, Joe for making this such a painless, easy, wonderful experience! Liz More
CRV Purchase This being our fourth CRV purchase, we had a great buying experience at Garber Honda, our third dealership. We received excellent service and fair pr This being our fourth CRV purchase, we had a great buying experience at Garber Honda, our third dealership. We received excellent service and fair pricing. More
120 Mile Miracle After a 2 month credit dispute, my credit was significantly and negatively impacted. At the time, dispute was ongoing and near settled. I brought in After a 2 month credit dispute, my credit was significantly and negatively impacted. At the time, dispute was ongoing and near settled. I brought in all the necessary documents to substantiate my history and that the dispute would be settled in my favor. My local honda dealer couldn't get us approved for a Pilot due to the disputes so we received 5 'NOs' and a 'it's impossible' from our local dealer. We drove over 120 miles to Rochester and was greeted by Issac Elliott. Issac was honest, hassle-free and sharp! Between Issac and Mr. Andy Paris (Business Manager) we were able to get a deal! Not only was it just a deal, but a deal that works in our favor. Mr. Andy 'went to bat' for us and got us approved the same day! We drove home in our 2016 Pilot very pleased. Let Issac and Mr. Andy take care of you! More
Great Experience - Thanks Gina! Great Experience! Arriving from Virginia to drop kids off to start at RIT. Realized for OUR piece of mind that they needed their own transportation. Great Experience! Arriving from Virginia to drop kids off to start at RIT. Realized for OUR piece of mind that they needed their own transportation. Traumatic week all around but meeting Gina and Matt at Garber was a definite highlight! Gina met us as soon as we got out of our car. She was great!! Very nice, welcoming and listened very carefully as my wife explained our situation. The first car she showed us looked good. It had just come into the lot and we made a deal pending completion of the inspection. During the inspection the technicians found an issue which stopped the deal. Matt said he couldn't sell us that car - he just wouldn't have felt right about it. So he offered us a second car, in my mind a better car, at the same price. They made the car buying process easy and quick. They understood our need to have everything set and safe for our boys before we left. We are extremely happy with our experience at Garber. We turned into their lot on a whim but feel very fortunate to have met Gina and Matt and feel like we have friends in Rochester! We cannot thank Gina enough! We would highly recommend you go see her and Matt at Garber! More