
Garber Honda
Rochester, NY
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They made it easy I don't see his name below but we worked with Gene Ake and he did a great job working with us to find the right car at a price we could feel good abou I don't see his name below but we worked with Gene Ake and he did a great job working with us to find the right car at a price we could feel good about. More
Go see the New Kid on the block....Gene Ake! This gentleman was encouraging, reassuring, and he got it done for me. I have had great experiences with services for my 2004 Honda throughout the ye This gentleman was encouraging, reassuring, and he got it done for me. I have had great experiences with services for my 2004 Honda throughout the years. I am never disappointed and I trust this team. Now, I started a new adventure with my Honda that Gene Ake helped me get. Thank you! I am sure my business will always be with Garber Honda. More
Frank is the man Purchased a Honda Hr-v. Frank was very friendly and easy to work with. Made purchasing a new vehicle fun. I def will be back in the future to purchase Purchased a Honda Hr-v. Frank was very friendly and easy to work with. Made purchasing a new vehicle fun. I def will be back in the future to purchase another vehicle. Frank deserves a raise! Thanks for all the help. More
Gene ake was awesome! My husband and I came in to purchase a new honda civic. Gene was great! He made the process super easy and got us in the vehicle we wanted at the righ My husband and I came in to purchase a new honda civic. Gene was great! He made the process super easy and got us in the vehicle we wanted at the right price! No haggling or going back and fourth. I would definitely recommend Garber and gene to friends!! Thanks so much! I love my new car! More
Excellent service!!!! Excellent service. No hassels & straight to the point with what you are looking for or can afford. I gave them a monthly payment option & I receive Excellent service. No hassels & straight to the point with what you are looking for or can afford. I gave them a monthly payment option & I receive an amazing deal with $0 down!!!! More
Poor communications, they don't answer phones in service I had difficulty getting through to a service rep. Good communication is important, talking to a human vs making online appointments is more to my li I had difficulty getting through to a service rep. Good communication is important, talking to a human vs making online appointments is more to my liking. More
New Car Purchase My new car purchase experience was excellent. I had undivided attention, and was given the flexibility to look on my own and take time to make decisio My new car purchase experience was excellent. I had undivided attention, and was given the flexibility to look on my own and take time to make decisions. I was shown the numbers every step of the way, and feel confident that I made a great choice. More
Exceptional Buying experience Hoang Levin gave me the most exceptional car buying experience i have ever had. I walked in ready to have to 'do battle' like I have in the past with Hoang Levin gave me the most exceptional car buying experience i have ever had. I walked in ready to have to 'do battle' like I have in the past with buying cars at other dealers. He was very knowledgeable about every aspect of the vehicle, the financing, every part. He made me smile from the moment i walked in the door. He followed up with me after as well. Something i'm not used to when purchasing a vehicle. i can't say enough about my experience at Garber. On a side note, when i went to pick up my vehicle, Hoang was finishing up with another customer....another young gentleman (i wish i remembered his name to give kudos to...i think it was Brandon Parker) sat down with me in the waiting room and kept me company while Hoang finished. That to me is just fantastic. From start to finish, everyone and every aspect was exceptional. i got the car i wanted, the payments i wanted and the financing that was just right for me. Hoang even congratulated me on my good credit (i have had to build my credit back up after a bad history). He made me feel so very good about myself. Thank you Hoang. Thank you Everyone at Garber. Top notch dealership!! More
Bait and switch.....stay away from this dealership I called to request a lease price and received a fair deal on the phone. When I arrived at the dealership, they switch dealer sales personnel and I called to request a lease price and received a fair deal on the phone. When I arrived at the dealership, they switch dealer sales personnel and change the original agreed on monthly payment............tried to add in Tax, Title and dealer costs, up front, when zero down was agreed upon, only 1st payment of the 36 month lease was supposed to be due. Then they lied about the specific car I wanted was the only one in New York State............that evening after I made the deal, I found exactly the color and option I initially requested in Lockport, NY........ STAY AWAY FROM THIS DEALERSHIP..........car wasn't delivered when promised. They said it would be at their dealership by 3:00 PM so they could clean up and it would be ready for me after 6:00, it wasn't More
Great Buying Experience I went used car shopping only knowing that I wanted a 4 wheel drive vehicle to get around the Bristol NY area in winter. My sales person, Gina, asked I went used car shopping only knowing that I wanted a 4 wheel drive vehicle to get around the Bristol NY area in winter. My sales person, Gina, asked me a couple of other questions about my lifestyle and then watched my reaction to vehicles she showed me. Within half an hour we had zeroed in on the perfect car for me. Gina then negotiated a mutually acceptable trade-in deal and an hour later I drove off in my "new" car! Thanks Gina! More