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Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,285 reviews

January 03, 2017

Chrysler 300 Everyone (staff) was very helpful. Ginamarie's personality closed the deal. The customer service dept. came through the next day when we experienced More

by drshelc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Jan 04, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. I am glad you enjoyed working with Ginamarie. It's a true test of the dealership when they handle any issues that may arise. I am glad to hear that our service department solved the battery issue right away. Thanks again! Kevin I Parker, General Manager/Managing Partner

January 03, 2017

First time buyer This was my first time getting a car with payments....I didn't think I was going to get approved to get a car. The idea of the process just made me ne More

by Chrissy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stedge, LaShay Cox
Jan 04, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. I am thrilled to hear that you enjoyed working with LaShay and that he truly make the nerve wracking process easier for you. We truly work hard with our customers to get them the best deal on a new vehicles that works with their budget. Thank you again and enjoy your new vehicle! Kevin I Parker, General Manager/Managing Partner

January 02, 2017

Nissan Altima Lashay has great customer service, I'm a first time buyer so I will always remember where I got my car Awsome Job Garber Honda More

by Quinta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stedge, LaShay Cox
Jan 03, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. We appreciate you sharing your experience. Enjoy your new vehicle! Kevin I Parker General Manager/Managing Partner

December 28, 2016

Amazing!!! This dealership is absolutely amazing!! I have worked with them before..Gene, my salesman is the best!! Kevin, the owner, made me feel very important More

by Honda girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Ake
Dec 29, 2016 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your experience. I am happy to hear you enjoyed working with Gene! Enjoy your new car! Kevin I. Parker, General Manager/Managing Partner

December 27, 2016

Exceptional Experience with Garber Honda Very pleased with the level of service Garber Honda gave me before, during, and after the sale. Joseph Palotto and Joey Eldred were really awesome, go More

by Heens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Palotto - 5 Stars, Joey Eldred
Dec 29, 2016 -

Garber Honda responded

Thank you for giving Garber the opportunity to earn your business. We know you have many options for a dealership and we appreciate you choosing us. I am glad to hear that you enjoyed working with Joe and Joey. We certainly want our customers to be happy with their vehicle selection instead of pushed into something. Thank you again and enjoy your new car! Kevin I Parker, General Manager/Managing Partner

December 27, 2016

Best car buying experience I have ever had (in 50 years) My wife and I had been loyal customers at a different Honda dealership for 15 years and were rudely turned away by a Sales Manager who thought I was a More

by Badger24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Parker, Issac Elliott
Dec 29, 2016 -

Garber Honda responded

Thank you for giving Garber Honda the opportunity to earn your business. I am happy to hear about the wonderful experience you had with Issac and it was a pleasure to meet you. We truly value our customers, and our employees and express those visions each and every day. We appreciate your confidence in our sales and service departments. Should you ever catch us on a day we are not at our best, please do not hesitate to reach out and call me to let me know. Thank you again and enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

December 17, 2016

A great experiance all around! As this was our first time buying a new car we were a little apprehensive to say the least. Roy made the whole experience pleasant and painless. I tho More

by David4619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Patterson, Kelli Ophardt
Dec 19, 2016 -

Garber Honda responded

Thank you for giving Garber Honda the opportunity to earn you business. We appreciate you choosing us for your first new car buying experience. I am so happy to hear you enjoyed working with Roy Patterson and that he was beyond helpful to you during the entire process. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

December 15, 2016

A great car buying experience! I bought a 2013 Honda Accord from Garber Honda. Ginamarie Lanzatella was the most amazing sales woman!!! She truly had my best interest in mind and I More

by Crazydoglady78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Dec 16, 2016 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We appreciate you giving us the opportunity to earn your business and are thrilled to hear how much you enjoyed working with Gina! Please don't hesitate to contact us if you have any questions during the life of your Accord Enjoy your new vehicle! Kevin I Parker, General Manager/Managing Partner

December 13, 2016

My experience was excellent I received a phone call about my lease ending and possible end of the year deals that I might be interested in by Issac Elliot. My experience was far More

by Ramsey11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Dec 15, 2016 -

Garber Honda responded

Thank you for choosing Garber Honda and for allowing us, and Issac, the opportunity to show you some great deals on Honda vehicles. We are glad you enjoyed working with him and you found the right before and a great experience! Thank you again. Kevin I. Parker, General Manager/Managing Partner

December 13, 2016

Painless & Easy Process I was very back and forth and unsure as to whether or not I really wanted to buy a car. Shay made the process easy and hassle free without the usual w More

by gonewiththewind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaShay Cox
Dec 15, 2016 -

Garber Honda responded

Congrats on your new vehicle! We are excited to hear how much you love your new car and how much you enjoyed working with Shay! He is a great asset to our team and his customers do love him! Thank you for choosing us and enjoy your new ride! Kevin I Parker, General Manager/Managing Partner

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