
Garber Honda
Rochester, NY
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An initially skeptical, but turned-to pleasant-experience. Gene Ake, my sales representative did everything in his power to lower my credit rate, and recommend a car, HRV, that I was not previously familiar wi Gene Ake, my sales representative did everything in his power to lower my credit rate, and recommend a car, HRV, that I was not previously familiar with. I did not plan to buy a car when I entered the dealership, but the deal and service from Gene changed my mind. I now have a much lower interest rate, and even lower insurance payments because of all the safety features. I would recommend Gene to my friends, and plan to return to Gene in 2 or 3 years for an updated vehicle. Thanks, Gene. Thank you also, Kelli, for such friendly, informative service. It was a pleasure to see you again. More
Painless car shopping!! I dread car shopping more than a trip to the dentist and went to 4 other dealerships before ending up at Garber- wish I had just started there. Gene I dread car shopping more than a trip to the dentist and went to 4 other dealerships before ending up at Garber- wish I had just started there. Gene was amazing!! I was ending a lease so it was pretty much a straight deal and he clearly laid out all the numbers, no bait and switch, took me on several test drives...I am so happy with my new vehicle and I hope he is around when I need another one. More
Wonderful experience! Gene was the absolute best salesperson I have ever dealt with. The process was so easy and streamlined and thoroughly explained that I felt confident Gene was the absolute best salesperson I have ever dealt with. The process was so easy and streamlined and thoroughly explained that I felt confident with each step of the process. More
Gina was great. We had a wonderful experience. All the people were really nice. Gina was wonderful and made everything work out the way we wanted. I would definitely buy a car from them again. All the people were really nice. Gina was wonderful and made everything work out the way we wanted. I would definitely buy a car from them again. I would recommend anyone who is searching for a Honda to go there. They didn't have the exact vehicle we wanted but found one for us. More
Came to look Wednesday & came home with a new CR-V Thursday I had met with a couple of dealerships before stopping into Garber. Annie greeted me warmly and she knew exactly what I was looking for. She and Gene I had met with a couple of dealerships before stopping into Garber. Annie greeted me warmly and she knew exactly what I was looking for. She and Gene knew that I wanted the blue 2017 CR-V and located one nearby. They took me on a tour of the dealership and reassured me that the service department would treat me right, as I've had issues with other dealerships in the area. They worked really hard to get me where I wanted to be, and they were professional every step of the way. I don't think I've ever loved a new vehicle more than my new CR-V!! Annie and Gene restored my faith in dealers. Every person I encountered at Garber said hello and had a smile for me. Hoping that this experience is replicated over and over in the future! More
My 5th car with Garber! I am a repeat customer. The customer service is always excellent, and the quality of cars are outstanding. Pete MacCracken promptly answered all my I am a repeat customer. The customer service is always excellent, and the quality of cars are outstanding. Pete MacCracken promptly answered all my questions, found a car that was perfect for my needs, at a price that I am happy with. More
Easiest New Car Experience Ever! This was the best No-Hassle experience I have ever had getting a new vehicle. I contacted Gina from Garber about possibly a used vehicle... I wanted a This was the best No-Hassle experience I have ever had getting a new vehicle. I contacted Gina from Garber about possibly a used vehicle... I wanted a new one but wasn't sure if I could get one in my price range. I told her what I was looking to spend and what car I really wanted to have, and without any "how about we put you in this for this much instead" like I have had at literally every other place I've ever gone.. she found me 100% exactly what I wanted for the exact price I was looking to spend. I had a wonderful experience with finance as well. I was in and out of the dealership within an hour with a brand new car, which I LOVE! Great experience, I'll be back for sure! More
The fantastic MacCracken/Ingrassio 1...2...punch! I worked with Peter MacCracken, and he was a great salesman. I never felt pushed, and he was the first salesman, after numerous dealerships, to simply I worked with Peter MacCracken, and he was a great salesman. I never felt pushed, and he was the first salesman, after numerous dealerships, to simply allow the product to sell itself. I'm glad to have met him, and to have purchased a vehicle from him. Also, I would like to mention that I worked with Jerod as well, and he was awesome! He was extremely kind and professional, and made sure we understood exactly what was happening every step of the way. I will certainly recommend Garber Automotive to friends and relatives. Thanks! More
Service for Honda Civic 2012 The rating that we have given to Garber Honda is five stars because of one individual - Mark Kling in the service department. You drive up into a bea The rating that we have given to Garber Honda is five stars because of one individual - Mark Kling in the service department. You drive up into a beautiful facility, he greets you, he is positive, he takes the time to listen, he takes his knowledge and he applies directly to you. What more can you ask for! Regardless of the outcome, you leave Garber, knowing that Mark Kling is there for you. More
2016 Honda Fit LX Gene and Kelli were great to work with and Garber made the process extremely easy. Once I picked out my Fit it was only an hour and a half before I w Gene and Kelli were great to work with and Garber made the process extremely easy. Once I picked out my Fit it was only an hour and a half before I was walking out the door with keys in hand. I drove two and a half hours to Rochester to buy my first new car and it was well worth it. More