
Garber Honda
Rochester, NY
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new car purchase I had a wonderful and professional experience with Annie Bochno at your dealership. I am a return customer and Annie made the entire experience very p I had a wonderful and professional experience with Annie Bochno at your dealership. I am a return customer and Annie made the entire experience very pleasant. All the paperwork was executed in short order and then we proceeded to the car! Annie is so knowledgeable and pleasant to work with. She helped make the car feel completely mine and even helped synch my phone to my favorite country station. I would highly recommend her !!! More
Great service and better customer experience I went in with an enquiry, on Monday and walked out with the car on Wednesday when they had promised the car to be delivered on Thursday/Friday. Beat I went in with an enquiry, on Monday and walked out with the car on Wednesday when they had promised the car to be delivered on Thursday/Friday. Beat expectations. Would definitely recommend. More
Exemplary Sales and Service Team I walked in to the dealership expecting to be told that there was nothing they could do for me, between Sales and Finance these guys rocked my world. I walked in to the dealership expecting to be told that there was nothing they could do for me, between Sales and Finance these guys rocked my world. That very same day i walked out of the Dealership happy, exstatic because this team of professionals new what it would take and was able to walk me thru my purchase unscathed and 100% satisfied. Christopher E harrell More
First Car, Great expirence So i'm a fairly new driver who needed to buy a first car. my mother and i were originally looking for junkers that would hopefully last me through my So i'm a fairly new driver who needed to buy a first car. my mother and i were originally looking for junkers that would hopefully last me through my college years. Thankfully, a family friend had connections who brought us to Garber Honda and introduced us to Gene Ake. He was a real gentleman and had no problem asking any of my questions about the car he showed me. (I fell in love with the /first/ car he showed me.) He knew exactly what i was looking for and was not pushy about one car over another. I didn't have to look at different cars on the lot cause the first pick was perfect. I'm especially happy with the fact my car has a cd player for my discs. But Gene was very kind and personable, what's very nice is that he's very straight forward and blunt so you don't have to worry about xxxxx-footing around or anything. if he knows something, he will tell you, and if he doesn't he won't make us some xx to see all-knowing or smart.Just overall, I had a great experience with Garber Honda. More
Service - Customer Friendly I've been a customer of John Holtz - now Garber for over 11 years. The service department is the BEST ever!! When I have questions - they have answ I've been a customer of John Holtz - now Garber for over 11 years. The service department is the BEST ever!! When I have questions - they have answers, when I have problems - they have fixes....and it is all delivered with kind, courteous service and a smile. I love Deb....she makes you feel right at home.....as has anyone else that has helped me! Keep up the great customer service...THAT is what has kept me coming back....not only for great service....but for two new Honda's! More
great and personable experience Gene our salesman was informative and knowledgable when dealing with our unique request and circumstances He went above and beyond helping us with ou Gene our salesman was informative and knowledgable when dealing with our unique request and circumstances He went above and beyond helping us with our final decision.. More
Excellent customer service! Gene our salesman was friendly,courteous. Great experience! We would recommend him to our friends and family! He was very informative about our sale Gene our salesman was friendly,courteous. Great experience! We would recommend him to our friends and family! He was very informative about our sale. We will come back to him in the future! More
Search for the Perfect Car We came in to look at a used vehicle they had advertised and decided it wasn't a good fit for us. Before leaving, sales rep. Joe Palotto, approached We came in to look at a used vehicle they had advertised and decided it wasn't a good fit for us. Before leaving, sales rep. Joe Palotto, approached us and invited us in to discuss what our perfect used car would be. He guaranteed that they would be able to locate a vehicle for us and came through on his promise. When the vehicle arrived on site, there were minor blemishes and touch ups that needed to be done to our satisfaction and the entire Honda team made sure that we left satisfied customers! More
Thank you Garber and Gene Ake I recently purchased a Honda Civic for my daughter from Garber Honda and Gene Ake was the Sales Consultant. I had an amazing experience right from t I recently purchased a Honda Civic for my daughter from Garber Honda and Gene Ake was the Sales Consultant. I had an amazing experience right from the time I arrived to looking at vehicles to the smooth process of the purchase. Gene was great to deal with and very personable. I have since referred other people I know to visit Garber and to ask for Gene. Thank you Gene for your expertise in making this process an enjoyable one!! More
Excellent! Gene did a great job. I had gone to test drive a couple different vehicles prior to going to Garber. I especially liked moving along in a timely fas Gene did a great job. I had gone to test drive a couple different vehicles prior to going to Garber. I especially liked moving along in a timely fashion, so I wasn't sitting there all day. I came home with a Honda Touring CR-V. More