Back

Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

Directions

By Type

Showing 2,285 reviews

June 30, 2017

Business-like, right to the facts.... I went through USAA to get a Honda referral to Garber Honda. Response was immediate with a link to a superb sales rep on site. We had the exact vehi More

by Ordcorps1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Ophardt, Gene Ake
Jun 30, 2017 -

Garber Honda responded

Thank you so much for allowing Garber Honda the opportunity to earn you business. I am so glad to hear about your entire experience here. It is great that Gene Ake was the perfect advocate for you while purchasing your new vehicle. I am so glad we were able to help your wife out with her Nissan as well. That is true service. It was a pleasure to meet you and thank you for your business. It is much appreciated! Kevin I Parker, General Manager/Managing Partner

June 27, 2017

Great experience I had a great experience shopping at Garber. Everyone one there was very friendly and helpful and the selection of cars was impressive. I would defini More

by 123456789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Eldred, Michael O'Donaghue
Jun 28, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad you enjoyed working with our staff. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

June 26, 2017

Outstanding Customer Service Ryan Patterson and the entire team provided excellent, timely, outstanding service for all aspects of my car purchase experience. The reputation of t More

by JEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Ryan Patterson, Andy Paris
Jun 26, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad you enjoyed working with Ryan. Thank you for your business. Kevin I Parker, General Manager/Managing Partner

June 25, 2017

Got the car of my dreams! Ray Dublin sold me my first Honda a couple years ago, and his great customer service is the reason I came back to him for my next car. I had a very t More

by connierae77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Dublin
Jun 26, 2017 -

Garber Honda responded

Connie, all of us here at Garber Honda are so excited for you to get your dream vehicle! The Honda Civic Type R is a remarkable car and receiving a lot of Buzz! We thank you for allowing Garber Honda to be the ones to help make that dream possible for you. And we appreciate you being a loyal customer to Ray to help make that all possible. Enjoy your new Type-R and share some of your journey with us on Facebook! Kevin I Parker, General Manager/Managing Partner

June 24, 2017

Great deals! I had a great experience making a deal for a lease with the best price in town! Had to wait a little while for the car to come in but definitely worth More

by March1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patterson
Jun 26, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent lease. We appreciate your business. I am happy to hear that the vehicle was worth the wait. Hopefully you didn't have to wait too long though, and that the car was just as you wanted it to be. Thank you again. Kevin I Parker, General Manager/Managing Partner

June 24, 2017

Wasn't great but wasn't terrible For doing this on my own it was rather stressful. Felt kinda pushed into my new car (that was way over budget) but hopefully that feeling will pass. T More

by MGK1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe, Issac
Jun 26, 2017 -

Garber Honda responded

I am sorry to hear about your recent experience. We certainly do not want to make it stressful for our customers or make them feel as though their needs are not a priority to us. I will check with the managers as to why you felt this way. You are welcome to call me as well to discuss this. Kevin I Parker, General Manager/Managing Partner

June 23, 2017

Very happy with my purchase From the moment Gina answered the phone I knew I picked the right place to buy my next car. She was very friendly and easy to talk to. I told her what More

by Lisa Klimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella, Joey Eldred, Rob D'Ettore
Jun 23, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am so glad you found a great match in working with our sales team. Your kind words and business are much appreciated. Enjoy your new to you vehicle! Kevin I Parker, General Manager/Managing Partner

June 23, 2017

Buying PreOwner Doesn't have to be a secondhand experience I worked with Karin Brown and her manager on closing the deal on a preowned 07 Audi S4 Avant. Karin was dependable throughout the process and worked h More

by aschissel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rotolo, Karin Brown
Jun 23, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent Audi S4 purchase. We thank you for sharing your experience and appreciate your business. Kevin I Parker, General Manager/Managing Partner

June 21, 2017

Wonderful improvements at Garber Having had a bad experience with the previous ownership, I decided to give Garber a try. When I walked in the door, the atmosphere was welcoming, cle More

by Lasmith2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Jun 22, 2017 -

Garber Honda responded

Thank you for allowing Garber the opportunity to earn your business. We appreciate, despite a bad experience in the past with another dealership, giving us a try. I am thrilled to read about how much you enjoyed working with Annie Bochno. Your description of your experience with her is true to who she is. She is very valuable to us and we hear nothing but great things from her customers. She truly loves what she does and works hard to help her customers. Thank you again and enjoy your new Honda! Kevin I Parker General Manager/Managing Partner

June 20, 2017

Professional, efficient, prepared, friendly. Gina was wonderful. She had Jeff drive to the airport in my new Mini to get me, she had all the paperwork ready to go, she kept me informed about w More

by nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff.....?, Ginamarie Lanzatella
Jun 22, 2017 -

Garber Honda responded

Thank you so much for choosing Garber for your Mini purchase. I am thrilled to read about how everything went. Gina is a true asset to our team and I am glad you enjoyed working with her! Kevin I Parker General Manager/Managing Partner

...
147
...