
Garber Honda
Rochester, NY
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Business-like, right to the facts.... I went through USAA to get a Honda referral to Garber Honda. Response was immediate with a link to a superb sales rep on site. We had the exact vehi I went through USAA to get a Honda referral to Garber Honda. Response was immediate with a link to a superb sales rep on site. We had the exact vehicle selected, so I showed my rep, Gene Ake, my proposal and he went to bat from there. Gene never left me for long. (I hate that.) He came back with a great deal and I was gone. We did get some extra warranty and protection as this vehicle will be our 'snowbird'. Met front office folks, Kevin and Kelli, and their fine service crew who did an 'on the spot' NYS inspection on my wife's Nissan. (Yeah, I know, it's not a Honda, now that's service!!) Need a great vehicle? See these people, you'll be glad you did. More
Great experience I had a great experience shopping at Garber. Everyone one there was very friendly and helpful and the selection of cars was impressive. I would defini I had a great experience shopping at Garber. Everyone one there was very friendly and helpful and the selection of cars was impressive. I would definitely recommend shopping there. More
Outstanding Customer Service Ryan Patterson and the entire team provided excellent, timely, outstanding service for all aspects of my car purchase experience. The reputation of t Ryan Patterson and the entire team provided excellent, timely, outstanding service for all aspects of my car purchase experience. The reputation of the people and Garber Honda is exemplary. Highly recommend them. More
Got the car of my dreams! Ray Dublin sold me my first Honda a couple years ago, and his great customer service is the reason I came back to him for my next car. I had a very t Ray Dublin sold me my first Honda a couple years ago, and his great customer service is the reason I came back to him for my next car. I had a very tough request, but Ray worked hard and did the impossible...put me into the Type R, the car of my dreams! Everyone at Garber Honda has been so great, so friendly, and actually made me feel really special when I came in to pick up my car. But Ray went above and beyond, not only by helping me to get my dream car, but by keeping me updated on the process along the way. And when the deal went through, Ray was as excited as I was! His reaction meant so much to me...it was clear that he is not just in this business to sell cars, but to make his customers happy. Thank you everyone at Garber Honda, but especially thank you to Ray Dublin! More
Great deals! I had a great experience making a deal for a lease with the best price in town! Had to wait a little while for the car to come in but definitely worth I had a great experience making a deal for a lease with the best price in town! Had to wait a little while for the car to come in but definitely worth the wait! More
Wasn't great but wasn't terrible For doing this on my own it was rather stressful. Felt kinda pushed into my new car (that was way over budget) but hopefully that feeling will pass. T For doing this on my own it was rather stressful. Felt kinda pushed into my new car (that was way over budget) but hopefully that feeling will pass. This was a rather long process, was left on my own while my sales person handled other customers for long periods of time, and it was frustrating but at least I have a new car. More
Very happy with my purchase From the moment Gina answered the phone I knew I picked the right place to buy my next car. She was very friendly and easy to talk to. I told her what From the moment Gina answered the phone I knew I picked the right place to buy my next car. She was very friendly and easy to talk to. I told her what I wanted and needed, she delivered! The whole office really seemed to work as a team and genuinely like each other. I also want to say thank you to Joey in finance and Rob in sales who helped this process be seamless for me as well. Very clean and organized place! Keep up the good work. More
Buying PreOwner Doesn't have to be a secondhand experience I worked with Karin Brown and her manager on closing the deal on a preowned 07 Audi S4 Avant. Karin was dependable throughout the process and worked h I worked with Karin Brown and her manager on closing the deal on a preowned 07 Audi S4 Avant. Karin was dependable throughout the process and worked hard at getting me the car at the right price. More
Wonderful improvements at Garber Having had a bad experience with the previous ownership, I decided to give Garber a try. When I walked in the door, the atmosphere was welcoming, cle Having had a bad experience with the previous ownership, I decided to give Garber a try. When I walked in the door, the atmosphere was welcoming, clean, and professional. When I met Annie Bochno, I was immediately put at ease. Annie is truly organized,, thorough, attentive, and was able to answer all my questions. On a scale of 1-10, I would rate her a 20. I love my 2017 Honda CRV touring edition and appreciated Annie's no pressure approach which made this a very pleasurable experience. Annie left no detail unspoken and patiently reviewed all the features of my CRV on the day of purchase. That alone was very helpful. Annie is exceptional in her job, and I would definitely refer friends to her and return to Garber for future purchases. More
Professional, efficient, prepared, friendly. Gina was wonderful. She had Jeff drive to the airport in my new Mini to get me, she had all the paperwork ready to go, she kept me informed about w Gina was wonderful. She had Jeff drive to the airport in my new Mini to get me, she had all the paperwork ready to go, she kept me informed about who had to sign what, she introduced me to her step-daughter and all of her supervisors. She's a keeper and you folks run a first class operation. I'm loving Nigel...my sweet Mini, and the 650+ mile drive home was a pleasure. jw More