
Garber Honda
Rochester, NY
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Easy stress free experience This was my first experience purchasing a car at Garber. I've used them before to service my car. I had a great experience with that, so I made sure t This was my first experience purchasing a car at Garber. I've used them before to service my car. I had a great experience with that, so I made sure to visit them when it became time to purchase a car. I was met with a knowledgeable sales rep who know her inventory, and gave suggestions that were within my budget and needs. There was no high pressure sales. You definitely don't feel like a number at Garber. When I picked up the car, I was so elated at what a beautiful job Garber did on touching up the car to make it show room ready. They definitely delivered on everything they said they would. More
Recent trade in and purchase Both the sales person and business staff were pleasant and helpful. They quickly took care of questions and resolved a potential issue without a prob Both the sales person and business staff were pleasant and helpful. They quickly took care of questions and resolved a potential issue without a problem. This was the second vehicle purchased from Garber and I will look to them for future automotive needs. More
Great experience at Garber Very nice experience working with Gina and the rest of the sales team. Felt like I got a fair price and they went out of their way to fix the things Very nice experience working with Gina and the rest of the sales team. Felt like I got a fair price and they went out of their way to fix the things on the truck that I requested. More
Very Pleasant Transacttion Over the past 45 years with many motor vehicle purchases from various regional Dealerships, my experience with the personnel at Garber Pre-owned Super Over the past 45 years with many motor vehicle purchases from various regional Dealerships, my experience with the personnel at Garber Pre-owned Super Center was one of the easiest and most pleasant. Kudos and grateful thanks go to Mike Driggs and Greg Bosco. They are a very professional group of friendly sales experts. The selection of quality late model vehicles was diverse. I traded my 2005 Ford Sport Trac for a 2015 Subaru Forester and feel bliss and peace of mind for the effort. More
Personal. Efficient. Informative. This was the first time I had bought a car on my own and the staff of Garber Honda preowned super center were personable and informative from the mome This was the first time I had bought a car on my own and the staff of Garber Honda preowned super center were personable and informative from the moment I walked in the door. Everyone greeted me with a smile or hello and made me feel comfortable. Gina helped me immediately listening to all my questions and concerns. She provided me with thorough answers and if anything was unclear or something was unknown she promptly sought out other explanations and answers. With Gina's help, we formulated a plan to get the car ready for purchase. She contacted everyone from the rental agency to the insurance agency to ensure that my car would be ready for the planned day of purchase. She went above and beyond by being available to contact after she left the office with any late night questions. On the day of purchase, greeted by the same friendly greetings as always, I was walked honestly and thoroughly through the financing process given multiple options and information for every paper signed. I could not have been happier with my car buying experience and have high expectations for any experience in the future. More
Quick and easy Being a very busy full time Caregiver I made it very clear when I entered the dealership that I need to make the process of buying a new CRV quick a Being a very busy full time Caregiver I made it very clear when I entered the dealership that I need to make the process of buying a new CRV quick and easy. I feel Thomas Conradt made that happen for me. I feel I got a great deal and purchased the right vehicle to serve my needs. Thomas was friendly and professional. I would recommend Garber Honda to anyone looking for a Honda. Thank you Thomas and Garber! More
Professional and Friendly My experience at Garber Honda was great. They are friendly and professional. I wanna say thank you to Al Bello. He is the best salesman. I will defini My experience at Garber Honda was great. They are friendly and professional. I wanna say thank you to Al Bello. He is the best salesman. I will definitely recommend him to my friend. More
The BEST automobile shopping experience in my 72 years. As I stumbled out of my husband's very high Ford F-150 truck with my cane, the nicest young man walked up to us and said, "You need an easy to get int As I stumbled out of my husband's very high Ford F-150 truck with my cane, the nicest young man walked up to us and said, "You need an easy to get into and out of Honda." Yes, that's why we are here! We had aged out of our beautiful "Sparkling Rosie" truck. We loved her and used her to pull our Scamp. Time had come to scale down. Isaac Elliott introduced himself to us, He was so very helpful in talking to us how we used our vehicle and what we thought we wanted in a car. He said, "You need a Honda CRV! He showed us the CRV including all the safety, convenience, and economy advantages that come with it. And my husband loved the large back-up screen, dark blue color and wood trimmed interior. Isaac was careful to explain the whole purchasing process as we traded in "Sparkling Rosie" to a new home. When we went to pick up our new "baby," he went over each accessory's use and function. We did have a number of questions, and he explained everything to us. Our experience with Isaac Elliott and Garber was terrific. Garber's neat sales lot and tastefully, large and well-lit showroom made us feel comfortable and welcome. Thank you Garber Honda, and especially a big "THANK YOU" to Isaac, for helping us find the exact right car for this time in our lives. More
welcoming and professional I don't know why I need to write a 25 word review. People were friendly and professional. I have not needed service on my car at this time I don't know why I need to write a 25 word review. People were friendly and professional. I have not needed service on my car at this time More
Bad customer service I was looking to lease a Honda Civic, and was helped by a salesman who goes by the name issac over on garber Honda on west Henrietta. He was very rude I was looking to lease a Honda Civic, and was helped by a salesman who goes by the name issac over on garber Honda on west Henrietta. He was very rude and didn't seem like he cared. All he cared about was making a sale. He ran my credit card for the down payment just to later in tell me the car couldn't be put in my name cause of a past repo. So they had to put it in my girlfriends name. So we did that and he told me since it's in my girlfriends name I could put the car on my insurance but would have to add her to my insurance..... so after I did all that he gave us the keys and let us go. I get a call couple days later from my insurance saying that we can't do that. Since the cars never her name she would have to get her own insurance cause the cars in her name....... she's already under her parents insurance so now we're at a stop. Someone needs to figure out why they let's us drive off the lot without the right information. He pretty much lied to us to get a sale and I would go as far as to sue this company if they don't figure out something More