
Garber Honda
Rochester, NY
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Excellent Experience, and a Great Deal Very friendly, accommodating, and willing to work with you! I went to other dealerships before, and then went to Garber. Not only did they beat out an Very friendly, accommodating, and willing to work with you! I went to other dealerships before, and then went to Garber. Not only did they beat out anyone else on price, they work hard to get your business. James listened to any concerns I had and answer questions clearly. Very satisfied with my purchase and my sales rep James made the process easy and simple. More
Great Experience Ryan was great to work with. He was very helpful. I love my new Honda! I will definitely be back! Everyone I met was friendly and helpful. Ryan was great to work with. He was very helpful. I love my new Honda! I will definitely be back! Everyone I met was friendly and helpful. More
easy way to buy a GREAT car. Buying A car is the biggest pain...Here PAINLESS,sales people Gina and Robert will make this so easy just like buying a car with your best friend.The Buying A car is the biggest pain...Here PAINLESS,sales people Gina and Robert will make this so easy just like buying a car with your best friend.The car are all checked out before they are put on the lot all ready to go.If you dont start here your wasting you time. More
Leasing a new Honda CRV -EXL I had a great experience working with Frank Wagner at Garber Honda. He was able to answer all of my questions and concerns. He spent time showing me a I had a great experience working with Frank Wagner at Garber Honda. He was able to answer all of my questions and concerns. He spent time showing me all the new features in the 2017 Honda CRV EXL. I have never leased a car before and was unsure if I should do so. Frank assured me that I was a perfect candidate for leasing since I do not put too many miles on my car. I felt good about my purchase and the commitment Frank made in answering any question I asked him. Frank Wagner at Garber Honda made my experience a good one. More
Can't say enough good things about Gina Prior to walking into Garber, I was dreading having to buy a new car, mostly because I did not want to deal with the sales people or even a dealership Prior to walking into Garber, I was dreading having to buy a new car, mostly because I did not want to deal with the sales people or even a dealership overall. I came from having an absolute TERRIBLE experience purchasing and maintaining my previous vehicle. It was a nightmare. Gina approached us very quickly while we were taking a look around the lot. She asked us what we were interested in looking at and I told her that I didn't have set car in mind. She asked all the right questions to help me narrow down what I want. She was EXTREMELY patient with me as I think I sat in every single CR-V on the lot and had her look up all of their pricing and mileage. I kept apologizing but she kept telling me that it was no hassle and she is happy to do it. She had tons of knowledge about the vehicles and when it came to a car on the lot that had not been priced yet she was quick to contact someone to find out more information. SHE WAS A PLEASURE!!!!!! Now this was just looking for a car. When we actually found one she took my budget into account and did not try to force me to buy something that I could not afford, as some have done to me in the past. I should also probably mention I have not had a bad experience at Garber before, which is why I came back. My first car was a CR-V and now my third is as well because I am so pleased with this company overall. Gina went back and forth trying to get us a deal on the car we were looking at. Her and the manager tried very hard to get us a great deal. They even gave me an AMAZING deal on my trade in!!!! Everyone was kind and generous and super understanding. The way the employees all work together in there is amazing. Everyone was great. I cannot stress what a great experience it was from start to end. Gina was very organized and had everything in order for me. She gave me a list of things that I needed to do for my old car and insurance which was really helpful! She was amazing!! In my opinion, this girl needs a raise ASAP!!!! I can't believe how great it all was. I have gone many people buy vehicles in the past and no one has ever been as kind, organized, understanding, and just overall great as she was. She made the buying a car the easiest thing I have ever done. I was not planning on buying a car that day. It was actually my first stop on my search. I appreciated her attention to detail. She seems to care more about the customer and their needs over making the sale which is why I felt so comfortable buying a car from her. She builds a trust factor with her customers and that's what sets her apart from the rest. Thank you for everything Gina!!!!!! You are a pleasure to work with and I hope to see you again in the future!!! More
Caring Staff Both Kevin and Joey were super helpful. They kept our interests in mind and went above and beyond to take care of us and meet our needs. They were ver Both Kevin and Joey were super helpful. They kept our interests in mind and went above and beyond to take care of us and meet our needs. They were very knowledgeable and explained everything very clearly. Thanks! More
Super Experience Honest,friendly,knowledgable,pressure free. They place your goals for a car that's best for you first. They make the entire buying experience a pleas Honest,friendly,knowledgable,pressure free. They place your goals for a car that's best for you first. They make the entire buying experience a pleasure.They care about you long after you drive away in your purchased vehicle. More
"Above and beyond" The day before I was to bring my 2009 CR-V in for routine service I received a call Rylea from Garber to see if I would like to have my car appraised. The day before I was to bring my 2009 CR-V in for routine service I received a call Rylea from Garber to see if I would like to have my car appraised. Said, "No thanks, would probably give my CR-V to my sister as her car was just deemed beyond any type of repair." I mentioned that I was thinking about leasing and had a few different brands to checkout. Rylea asked if I would like to meet with a leasing consultant while my CR-V was being serviced ... why not. Met up with Gene Ake the next day and from the beginning and all the way through this whole process there was never a feeling of being pressured. Gene ask what type of vehicle I might be interested in and what pricing range was workable. He showed me what they had on the lot and asked if I would like to test drive one. Took a 2017 CR-V out for test drive and while driving Gene ask what other brands I going to check out. Gene happen to know a dealership in the area we were driving and suggest that if I wanted we could stop and look at their 2017 vehicle ... why not. We did stop do a visual comparison. I am sure if I had wanted to test drive the competitor's vehicle he would have tried to arrange it. Well, the 2017 CR-V was a winner, Garber was able to meet my budgeted number and the purchase was made. Then Gene proceed to help be transfer my 2009 CR-V over to my sister. He talked with my sister, gave her the info to give her insurance co. and number to fax him her new insurance identification cards. He gave me the fax, told me what we needed to take and do at DMV. Mean while my new CR-V was made ready, plates transferred, 2009 CR-V move to save space on lot. I was off to get my old title and take my sister to DMV to transfer her plates to 2009 CR-V ... all went with out a hitch. We arrived back at Garber where Gene took the plates and put them on the 2009 CR-V. He also check with Warren in the service department to see if they could do the NYS inspection while the vehicle was there - Warren said sure and inspection was done. All of this started at 9:00am and everything completed by 4:30pm. The Garber employees did an excellent job getting me into a vehicle which was in by budget range and which I am very pleased with. But they really went beyond in what they did to help me get my sister back on the road with a good vehicle. You all were great and everything you did is much appreciated!! More
Best car buying experience From the first email inquiry I made, to the end of the deal I felt respected and treated fairly. Ginamarie was very responsive to all my emails and qu From the first email inquiry I made, to the end of the deal I felt respected and treated fairly. Ginamarie was very responsive to all my emails and questions and a gem to work with. Joey got me a better interest rate then I could get! I will be recommending Garber Used Car dealership. More
Honda HR-V Ray worked hard to try and match our budget constraints, Offering alternative vehicles and packages. He was courteous and knowledgeable regarding the Ray worked hard to try and match our budget constraints, Offering alternative vehicles and packages. He was courteous and knowledgeable regarding the Honda choices. Pleasant experience. More