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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,242 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,242 reviews

May 18, 2024

Garber has always been my dealership for all of my repairs and maintenance. They treat me with kindness and professionalism. More

by MJOHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Debbie, and Ryan.
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May 23, 2024 -

Garber Honda responded

Thank you for your loyalty and kind words! We're delighted to hear that our team at Garber Honda consistently provides you with professional and friendly service. We look forward to continuing to serve all your automotive needs!

May 18, 2024

Service has always been great. They are very helpful and attentive to customer needs. Thanks More

by JSCHEPISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Leno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Massara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payton Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Barbato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ginamarie Lanzatella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Garber Honda responded

We're delighted to hear you consistently have great experiences with our service center at Garber Honda. Thanks for taking the time to us this kind review!

May 18, 2024

It was a great experience. Bob made the process easy. We will certainly buy from Garber again. More

by BPFORBES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Massara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Garber Honda responded

We're glad to hear you had a great experience with Bob at Garber Honda. Enjoy your new ride, see you when it's time for the next one!

May 18, 2024

Great job! I would definitely bring my car back in for servicing at Garber Honda. More

by SPRINGBABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Garber Honda responded

We're happy to hear you had a great experience with our service center at Garber Honda. We look forward to seeing you next time!

May 18, 2024

Garber Honda is a great place to buy car. Salesman Zack A. did a great job in finding the car that I needed! Thank you, Al Palone More

by ALPALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Garber Honda responded

Thanks for the shoutout! We're glad Zack could help you find the perfect car at Garber Honda. Enjoy your new ride!

May 17, 2024

Had my Honda in for routine service (B136). Asked to check on the parking brake and got no feedback. ??? Other than that, I am satisfied. More

by RLC_NOSPAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service agents not salesperson
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May 24, 2024 -

Garber Honda responded

Thank you for bringing this to our attention. We're glad you're satisfied overall, but we apologize for the lack of feedback on your parking brake issue. We'll make sure to address this with our team and improve communication in the future!

May 16, 2024

service was good and price was reasonable the video of the work done was nice to view More

by ANDREWWOJNOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
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May 24, 2024 -

Garber Honda responded

We always aim to provide good service with fair pricing at Garber Honda, so it's great to see we hit the mark during your service visit. We're glad you enjoyed the video as well!

May 14, 2024

No complaints! The communication was good and getting the loaner vehicle was quick and easy! More

by yateseileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision shop
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May 24, 2024 -

Garber Honda responded

We're overjoyed to hear your service was complaint free and that we could make getting the loaner quick and easy for you at Garber Honda. Thanks for sharing this positive feedback with us, we appreciate it!

May 14, 2024

I have no complaints about the B 17 service on my 2019 CR-V . The service people were friendly and responsive. All was as promised. It was astonishing to me that the services performed could be so costl More

by DCOLE10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
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May 23, 2024 -

Garber Honda responded

We're glad to know that you found our service team at Garber Honda friendly and responsive. We understand your concerns about the cost, but rest assured these services are designed to keep your CR-V running smoothly for years to come. Thanks for trusting us with your vehicle!

May 11, 2024

very satisfied with the service. car was taken in on time, and i was kept apprised of what was going on. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 22, 2024 -

Garber Honda responded

We're glad to know you were satisfied with the service at Garber Honda! Keeping our customers informed is a top priority for us. Thanks for your feedback!

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