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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,260 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,260 reviews

June 04, 2024

We had a great experience overall! I highly recommend Ray Henton for anybody in search of a car at Garber! More

by ELYNCH3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Henton
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Jun 07, 2024 -

Garber Honda responded

Thanks for the recommendation! We're delighted to hear that Ray provided a great experience at Garber Honda. Enjoy your new car!

June 03, 2024

Easy to schedule in a reasonable amount of time. Oil change was also completed within an hours time. Staff was very friendly. More

by SPALACKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Jun 07, 2024 -

Garber Honda responded

Thanks for sharing your experience! We're glad to hear our team at Garber Honda provided friendly service and a quick oil change. We appreciate your support!

June 03, 2024

Had a great experience with my service advisor, Jill Whitmire. Got my car inspected and an issue looked into. Super quick and convenient. More

by SG2543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Whitmire
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Jun 07, 2024 -

Garber Honda responded

We're delighted to hear that Jill provided you with a quick and convenient service experience at Garber Honda. Thanks for sharing your positive feedback!

June 03, 2024

I love the no pressure sale pitch! I was treated with respected and kindness! With numerous offers for water and coffee. My only issue was, 3 -inch oil spot in the back seat that still More

by RUNABOUT1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Barbato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Garber Honda responded

Thanks for sharing your experience with Garber Honda! We're glad you enjoyed the no-pressure approach and hospitality. We apologize for the oversight with the oil spot and will address it promptly to ensure it's taken care of.

June 03, 2024

I enjoy the people and the ambiance that is there. Services is always peaceful while waiting. Clean environment and love the free coffee. Add some juices and snacks and yall would be off the chain!! More

by JASON.SILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jun 07, 2024 -

Garber Honda responded

Jason, we're delighted to hear you enjoy the ambiance and services at Garber Honda! Thanks for the suggestion about adding juices and snacks; we'll definitely consider it. We appreciate your feedback!

June 03, 2024

Mr Zach Andolsek was great. Well informed knowledgeable courteous and easy to work with. He was direct and fair. Provided great service. One of the best car buying experiences. More

by Igkpillai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Garber Honda responded

Thank you for the fantastic feedback! We're glad to hear that Zack provided such a positive car buying experience at Garber Honda. We'll be sure to pass along your kind words and appreciation. Enjoy your new vehicle!

June 03, 2024

If you’re looking for a Honda , go to Garber and ask for Roy Patterson. This is my second purchase from Roy. Both have been great experiences, he’s not high pressure and gives you a fair price with some neg More

by Webster14580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Garber Honda responded

Thank you for sharing your experience! We're delighted to hear that Roy provided excellent service and made both of your purchases at Garber Honda enjoyable. We appreciate the recommendation and look forward to assisting you again in the future!

June 02, 2024

Love my Passport. Thank you to Annie and the whole team, best car buying experience ever. Garber Automotive will always be recommended. More

by mykinsl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANNIE BOCHNO
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Jun 07, 2024 -

Garber Honda responded

We're delighted to hear you had the best car buying experience with Annie and our team at Garber Honda! Enjoy your new Passport, and thanks for recommending us!

June 01, 2024

Garber Honda and Ray Henton were great, we got a good deal and a beautiful new Honda Accord. More

by MDECARLO1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Henton and Steve Carrell
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Jun 07, 2024 -

Garber Honda responded

We're glad Ray Henton and our team at Garber Honda were able to get you a good deal on your new Honda Accord. Enjoy your new ride!

May 31, 2024

I came in for 3 things. ......Only one of them was accomplished during my service appointment....... More

by SDON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only interacted with the service department
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Jun 07, 2024 -

Garber Honda responded

This is not the level of service we aim to provide and we apologize we could not complete all your needs that appointment. Please reach out when most convenient for you so we can get those other needs addressed.

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