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Garber Honda

Rochester, NY

4.8
2,154 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,154 reviews

April 04, 2017

Exemplary Sales and Service Team I walked in to the dealership expecting to be told that there was nothing they could do for me, between Sales and Finance these guys rocked my world. More

by blaqu1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stedge, Rob D'Ettore
Apr 04, 2017 -

Garber Honda responded

Thank you for giving Garber the opportunity to earn your business. I am glad that Rob and Michael exceeded your expectations and was able to get you into a new to you vehicle. Enjoy your new car! Kevin I Parker, General Manager/Managing Partner

April 04, 2017

Great service and better customer experience I went in with an enquiry, on Monday and walked out with the car on Wednesday when they had promised the car to be delivered on Thursday/Friday. Beat More

by saiashwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff McKeown
Apr 06, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your experience. I am glad to read that Geoff exceeded your expectations on the delivery of your new Honda. Thank you for your business. Kevin I Parker, General Manager/Managing Partner

April 02, 2017

First Car, Great expirence So i'm a fairly new driver who needed to buy a first car. my mother and i were originally looking for junkers that would hopefully last me through my More

by james veley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gene Ake
Apr 03, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your experience. I am happy to hear you were matched perfectly with Gene to get your first car. He is a true asset to our Garber Honda team. I am glad you found the perfect car for you. Thank you again. Kevin I Parker, General Manager/Managing Partner

April 01, 2017

Service - Customer Friendly I've been a customer of John Holtz - now Garber for over 11 years. The service department is the BEST ever!! When I have questions - they have answ More

by HT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Apr 03, 2017 -

Garber Honda responded

Thank you so much for choosing Garber Honda for your vehicle service needs. We cannot thank you enough for the kind words for our staff, especially Deb. We appreciate your business and thank you for sharing your experience! Kevin I Parker, General Manager/Managing Partner

March 31, 2017

great and personable experience Gene our salesman was informative and knowledgable when dealing with our unique request and circumstances He went above and beyond helping us with ou More

by John & Paula K
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bender, Gene Ake
Apr 03, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your experience. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

March 29, 2017

Excellent customer service! Gene our salesman was friendly,courteous. Great experience! We would recommend him to our friends and family! He was very informative about our sale More

by Bjb1201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Ake
Mar 30, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We appreciate your business and thank you for sharing your experience! Kevin I Parker, General Manager/Managing Partner

March 29, 2017

Search for the Perfect Car We came in to look at a used vehicle they had advertised and decided it wasn't a good fit for us. Before leaving, sales rep. Joe Palotto, approached More

by SRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Palotto - Sales
Mar 30, 2017 -

Garber Honda responded

Thank you for choosing Garber for your vehicle search needs. I am happy to hear that Joe was able to talk with you and work to find the perfect vehicle for you! The true test was when the vehicle came in and wasn't perfect. I am even happier to hear that the Service team did whatever was necessary to make sure the vehicle was in perfect shape and condition. Thank you again! Kevin I Parker, General Manager/Managing Partner

March 28, 2017

Thank you Garber and Gene Ake I recently purchased a Honda Civic for my daughter from Garber Honda and Gene Ake was the Sales Consultant. I had an amazing experience right from t More

by hartgrove, chris01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Ake
Mar 28, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I hope your daughter loves her new Honda Civic. I will be sure to pass along the kind words to Gene Ake. We appreciate you sharing your experience. Kevin I Parker, General Manager/Managing Partner

March 28, 2017

Painless car shopping!! I dread car shopping more than a trip to the dentist and went to 4 other dealerships before ending up at Garber- wish I had just started there. Gene More

by laurie f
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gene Ake
Mar 30, 2017 -

Garber Honda responded

Thank you for coming to Garber when you were in need of a new vehicle. We appreciate your business and thank you for the opportunity to earn it. We are glad to hear how much you enjoyed working with Gene! Kevin I Parker, General Manager/Managing Partner

March 28, 2017

An initially skeptical, but turned-to pleasant-experience. Gene Ake, my sales representative did everything in his power to lower my credit rate, and recommend a car, HRV, that I was not previously familiar wi More

by Dawn Testa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Ophardt, Gene Ake
Mar 28, 2017 -

Garber Honda responded

Dawn thank you so much for choosing Garber Honda and for sharing your experience. I am so glad to hear you enjoyed working with Gene and that the entire process on getting your new HR-V was very helpful. We thank you again for your business. Kevin I Parker, General Manager/Managing Partner

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