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Garber Honda

Rochester, NY

4.8
2,154 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,154 reviews

June 01, 2017

Not knowledgeable about product Brandon Wasn't very knowledgeable about the Honda product. Told him I wasn't ready to commit to make a deal, so he leaves and brought over his manager More

by Carguy0500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Parker
Jun 01, 2017 -

Garber Honda responded

I am sorry to hear about your recent experience. I ask that you please call me at your earliest convenience to discuss your experience. Kevin I Parker, General Manager/Managing Partner

Jun 01, 2017 -

Carguy0500 responded

It's a bit to late for that, I have already purchased a vehicle at another local Honda dealer.. They listened and understood my needs and were able to assist me with my new Honda.

Jun 02, 2017 -

Garber Honda responded

I am sorry we were unable to help answer those questions. I would still like to speak with you. Please call my on my direct line 585-359-7388. Thank you. Kevin I. Parker

May 23, 2017

"Awesome and amazing from the dealership of Garber Honda!" I recently bought a new Honda CR-V from Garber Honda. This is my first purchase of a Honda product. I would like to commend my sales person, Al Bello. More

by ItaliaVolleyballguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Bello
May 24, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for expressing such positive things about your sales advisor Al Bello. I am glad you enjoyed the process. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

May 20, 2017

Love my 2017 Civic 2017 Honda Civic is amazing! Garber has an amazing selection of cars. Very friendly people. This is my second purchase. Would recommend them to anyo More

by Spiotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lahti , Andy Paris, Pete MacCracken
May 09, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We hope you are loving the new HR-V. It is a remarkable vehicle. Thank you for sharing your experience We appreciate your business and hope to have created a customer for life! Kevin I Parker, General Manager/Managing Partner

May 20, 2017

Purchased my new Honda CRV!! My husband and I had been looking at new cars and were leaning towards a CRV or a RAV4. We purchased a new CRV EX at Garber Honda in Rochester NY. More

by Mercedes
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wagner / sales rep
May 23, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent Honda CR-V purchase. We hope you will continue to love your vehicle as you get more familiar with it. We appreciate you giving us the opportunity to earn your business and are happy to have shared your experience with others. Kevin I Parker, General Manager/Managing Partner

May 17, 2017

Painless and pleasurable Upon arrival I was pleasantly welcomed by one of the kindest person the I've met. She was very informative, helpful and pleasant. The manager was ext More

by derrickra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam (girl), Ginamarie Lanzatella
May 17, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. I am glad you enjoyed your experience and with working with Gina. Thank you for your business and enjoy your new vehicle! Kevin I Parker, General Manager/Managing Partner

May 17, 2017

Absolute best customer service ever. Gina was the best! Easy, pain free purchase. Friendly and honest, no pressure sales. This was by far the best car buying experience I have ever had!!! Will absolutely More

by Chrissie Cosola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
May 17, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase and for the amazing review. We are thrilled that you enjoyed working with Gina. We thank you for your business and hope t have created a customer for life! Kevin I Parker, General Manager/Managing Partner

May 15, 2017

Fantastic buying experience from start to finish! I was not initially considering Garber because there is another Honda dealership close to my home. However, after submitting an online form with my ba More

by SCRochesterMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Rodger , Brian Bender, Gene Ake
May 16, 2017 -

Garber Honda responded

Thank you for allowing Garber Honda the opportunity to earn your business. I am happy to read how the entire process went. Here at Garber we strive to inform our customers of all available information and what options are available to you. I am glad Gene took the time to go over the vehicle with you. We hope you are enjoying your new car and thank you for sharing your experience! Kevin I Parker, General Manager/Managing Partner

May 11, 2017

Excellent car, excellent deal. We were gathering information for our next car and were offered a deal (lease) that we could not refuse. We were very happy with our experience. More

by altoonaboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Bello
May 12, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We thank you for your business and appreciate you sharing your experience. Kevin I Parker, General Manager/Managing Partner

May 09, 2017

Gina is one of a kind, honest and hardworking Gina honestly changed my thoughts about Car sales. She is honest and will tell you the truth about your trade and the deal they can make. She doesn't More

by GiaNicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
May 10, 2017 -

Garber Honda responded

Thank you for continuing to choose Garber for your vehicle purchases. We appreciate your loyalty and thank you for sharing your experience with others. Gina is a true asset to our team and I am thrilled to hear that you enjoyed working with her. We are lucky to have her. Thanks again and enjoy your new vehicle. Kevin I Parker, General Manager/Managing Partner

May 08, 2017

Most honest, positive car buying experience EVER! I am embarrassed to admit this was my first car purchase on my own, with a little help from my son. In the past I found car dealerships and many of t More

by Mary and Shaun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There were a few others but I forgot their names. Great team players and positive atmosphere., Ginamarie Lanzatella
May 09, 2017 -

Garber Honda responded

Thank you for allowing Garber the opportunity to earn your business and change your mind about how the car buying experience should be. I am so glad you were able to work with Gina on getting yourself a new vehicle. We hope you are loving your new car and thank you again! Kevin I Parker, General Manager/Managing Partner

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