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Garber Honda

Rochester, NY

4.8
2,151 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,151 reviews

June 14, 2017

Great Experience I've been with Honda for a long time. Geoff was professional and will come back. He has worked with me to get a good deal on the car I test drove. I w More

by Snugglezzz6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff McKeown
Jun 16, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for being a continuous part of the Honda brand. We appreciate your business and thank you for sharing your experience with others. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

June 14, 2017

Good Experience as Inexperienced Buyer Buying a car is stressful if you've never done it before. I felt like the employees were very helpful in terms of getting me approved, explaining the More

by Monica8472
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karin Brown
Jun 16, 2017 -

Garber Honda responded

Thank you for allowing Garber the opportunity to earn your business. We work hard to make the process as stress free as possible. I am glad we were able to help you find a vehicle and get something fixed when it wasn't working. Thank you again and enjoy your new vehicle! Kevin I Parker, General Manager/Managing Partner

June 12, 2017

It was a great experience It was my first time coming to this dealership. From the time I stepped into the doors(the door was held open for me with a warm welcome) everyone was More

by nanamary4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Jun 12, 2017 -

Garber Honda responded

Thank you for allowing Garber the opportunity to earn your business. I am happy to hear how well your entire experience was. We thank you for choosing Garber and sharing that experience with others. Kevin I Parker, General Manager/Managing Partner

June 12, 2017

Flew from Michigan to Garber's to buy a used car. I was willing to fly out to Rochester to buy and then drive our new/used car back to Michigan only with the confidence of the Garber reputation for se More

by tcereske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Jun 13, 2017 -

Garber Honda responded

Thank you for allowing Garber the opportunity to earn your business. We also thank you for sharing this experience with others. We could not be more happy to hear about your experience with Gina and how well represented the vehicle was when you arrived from your flight. We try to be as transparent as possible with all of our customers on the vehicle, its condition and the price. Thank you again and we hope you are loving your new vehicle! Kevin I Parker, General Manager/Managing Partner

June 11, 2017

Excellent Customer service Ryan worked with me to get a good deal on the car I wanted. He made it fun for the first time to buy a new car from a dealership. I will recommend Gar More

by Kyle Giehl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Patterson
Jun 12, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We are glad you enjoyed the process and thank you for sharing that experience with others! Kevin I Parker, General Manager/Managing Partner

June 10, 2017

This experience was a wow! I have never had so much fun buying a car. Ryan Patterson set me up with a dream deal on a car I'm crazy about. Garber was excellent. The dealership a More

by Val J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patterson
Jun 12, 2017 -

Garber Honda responded

Thank you so much for choosing Garber Honda and sharing that experience with others. We are beyond thrilled to hear how fun the car buying experience was for you! It should be for everyone! We hope you love your new Honda and thank you again. Kevin I Parker, General Manager/Managing Partner

June 05, 2017

it was an awesome experience they worked with me to get the payment I could afford on an awesome 2010 Malibu which I absolutely love Sales Consultant Jon Black did an excellent jo More

by mowie49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Black, Joey Eldred
Jun 07, 2017 -

Garber Honda responded

Thank you for allowing Garber the opportunity to earn your business. I am glad you love your Chevy Malibu! We appreciate you sharing your experience and are happy to hear about your time with Job Black. Thanks again and enjoy your new vehicle! Kevin I Parker, General Manager/Managing Partner

June 01, 2017

Not knowledgeable about product Brandon Wasn't very knowledgeable about the Honda product. Told him I wasn't ready to commit to make a deal, so he leaves and brought over his manager More

by Carguy0500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Parker
Jun 01, 2017 -

Garber Honda responded

I am sorry to hear about your recent experience. I ask that you please call me at your earliest convenience to discuss your experience. Kevin I Parker, General Manager/Managing Partner

Jun 01, 2017 -

Carguy0500 responded

It's a bit to late for that, I have already purchased a vehicle at another local Honda dealer.. They listened and understood my needs and were able to assist me with my new Honda.

Jun 02, 2017 -

Garber Honda responded

I am sorry we were unable to help answer those questions. I would still like to speak with you. Please call my on my direct line 585-359-7388. Thank you. Kevin I. Parker

May 23, 2017

"Awesome and amazing from the dealership of Garber Honda!" I recently bought a new Honda CR-V from Garber Honda. This is my first purchase of a Honda product. I would like to commend my sales person, Al Bello. More

by ItaliaVolleyballguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Bello
May 24, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for expressing such positive things about your sales advisor Al Bello. I am glad you enjoyed the process. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

May 20, 2017

Love my 2017 Civic 2017 Honda Civic is amazing! Garber has an amazing selection of cars. Very friendly people. This is my second purchase. Would recommend them to anyo More

by Spiotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lahti , Andy Paris, Pete MacCracken
May 09, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We hope you are loving the new HR-V. It is a remarkable vehicle. Thank you for sharing your experience We appreciate your business and hope to have created a customer for life! Kevin I Parker, General Manager/Managing Partner

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