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Garber Honda

Rochester, NY

4.8
2,250 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,250 reviews

March 03, 2018

Great Deal Went looking for new car stopped at Garber Honda to get started. Was met by Issac Elliot in car lot he was enthusiastic about his job and offered opti More

by sue m hurd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Mar 05, 2018 -

Garber Honda responded

Thank you for allowing Garber Honda the opportunity to earn your business. I am glad to read you enjoyed working with Issac! Enjoy your new Honda vehicle. Kevin I Parker, General Manager/Managing Partner

March 02, 2018

Take notes 📝 from Garber Past encounters with other dealerships have caused me to be overprotective, over my credit & financial obligations. So guess what! I have my guard More

by Amberthereviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Rocky Benedetto
Mar 02, 2018 -

Garber Honda responded

Thank you for giving Garber Honda the opportunity to earn your business. We are SO glad that you loved working with Rocky and the level of customer service he has provided for you. Enjoy your new to you vehicle and thank you for sharing that experience with others! Kevin I Parker, General Manager/Managing Partner

February 25, 2018

Beautiful car at a reasonable price. Michael Driggs assisted me with finding the car of my choice for my graduation gift. He offered great customer service along with alot of coffee ( I w More

by Tess Jimmeson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Driggs
Feb 26, 2018 -

Garber Honda responded

Thank you for choosing Garber Pre Owned for your recent vehicle purchase. We are thrilled to know how much you enjoyed working with Michael Driggs. It sounds like it was a perfect fit on your journey to a new to you vehicle. Thank you for sharing that experience, we appreciate your business! Kevin I Parker, General Manager/Managing Partner

February 24, 2018

Great place to buy vehicle! Great place to buy vehicle. People were all so friendly and the dealership was very clean. Issac Elliott was very knowledgeable and helpful. He answe More

by Joe1938
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Feb 26, 2018 -

Garber Honda responded

Thank you for choosing Garber Honda and for your loyalty for the Honda CR-V! What a remarkable vehicle! We are glad you continue to do business with us and we thank you for sharing that experience with others! Kevin I Parker, General Manager/Managing Partner

February 22, 2018

LOVE LOVE LOVE Gina The overall experience was ok. Gina sold the car. She was spot on and truthful. Dealing with the haggling of managers sucked. It should be one pri More

by TommasoandAngela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Feb 23, 2018 -

Garber Honda responded

I am sorry about your recent experience with our dealership outside of working with Gina. We do appreciate you sharing such kind words for Gina while you worked on getting into a new to you vehicle. We have made note of your comments and will talk about them at our next meeting. Kevin I Parker, General Manager/Managing Partner

February 22, 2018

Gina was great Thank you Gina for being so awesome. You are very much on top of your game. I rated poor to Quilty of work due to several issues with inspection of More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Feb 23, 2018 -

Garber Honda responded

Thank you for choosing Garber and for sharing your kind words for Gina. We are glad you enjoyed working with her. I will talk with our managers to understand the issue with the inspection so we can ensure something like this doesn't happen again. Kevin I Parker, General Manager/Managing Partner

February 21, 2018

Great experience! Beautiful older vehciles available! I'm a no-hassle and easy going kind of gal. After a couple weeks of tedious researching and lack luster test driving, I was about to throw in the towe More

by Jackson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Black, Michael Driggs
Feb 21, 2018 -

Garber Honda responded

Thank you for giving Garber Honda the opportunity to earn your business. It sounds like it was a perfect fit working with Michael Driggs on your vehicle search. I am happy to learn he helped give you many options and gave you the time and space to pick what was best for YOU! Thank you for sharing that experience with others and enjoy your new to you vehicle! Kevin I Parker, General Manager/Managing Partner

February 19, 2018

Amazing service I was impressed with the quality of customer service i experienced there. They all worked together as a team to make the deal work for me and my fami More

by lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella, Brandon Parker
Feb 19, 2018 -

Garber Honda responded

Thank you for allowing Garber the opportunity to earn your business. I am glad you enjoyed working with our tea and we thank you for sharing that experience with others! Kevin I Parker, General Manager/Managing Partner

February 19, 2018

Great experience The team at Garber was fantastic. Robert C was the best, showed me around and helped me find the car that was right for me and my family. More

by Stewmah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cammilleri, Andy Paris
Feb 19, 2018 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad you enjoyed working with Robert on your new car. Thank you for sharing that experience with others! Kevin I Parker, General Manager/Managing Partner

February 15, 2018

Long distance purchase. I found the perfect car for a great price at Garber Honda. The only issue was that I am in Tennessee and Garber Honda is in New York. I posed a questi More

by mpmetcalf15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella, Brandon Parker
Feb 16, 2018 -

Garber Honda responded

Thank you for allowing Garber Honda the opportunity to earn your business. We appreciate you entrusting our New York Dealership to help get the perfect car for you to Tennessee. Thank you for sharing your experience, we are glad you liked working with Gina! She is great. Kevin I Parker, General Manager/Managing Partner

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