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Garber Honda

Rochester, NY

4.8
2,151 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,151 reviews

November 01, 2017

Great experience and very satisfied with the sales rep. The salesman Pete McCracken was very good and he went above and beyond to make me a good deal. The dealership was very well organized and this was the More

by Chuck31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete MacCracken
Nov 01, 2017 -

Garber Honda responded

Thank you for allowing Garber Honda the opportunity to earn your business again. I am glad you enjoyed working with Pete on your vehicle purchase and we thank you for sharing that experience with others. Kevin I Parker, General Manager/Managing Partner

November 01, 2017

Great Experience Buying a car at Garber Honda was very enjoyable. The salesperson, Joe and the entire staff went above & beyond our expectations. We could not have bee More

by Ellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Palotto, Brandon Parker
Nov 01, 2017 -

Garber Honda responded

Thank you for choosing Garber and for sharing all those kind words for our staff. We appreciate your business and thank you for sharing that experience with others. Enjoy your new car and welcome to the Garber Family. Kevin I Parker, General Manager/Managing Partner

October 31, 2017

purchased and drove car home same day Timothy Deir made my buying experience very enjoyable. He new the vehicle specs and was very low key . Great change from typical car sales. Service d More

by Kim Costello
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
timothy deir
Nov 01, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your vehicle needs. We appreciate your business and hope you are enjoying your new Honda! Kevin I Parker, General Manager/Managing Partner

October 28, 2017

Great Car Buying experience! Buying a new car is not my favorite thing to do. I just bought a new HRV with Annie Bochno. She is just the nicest person! Explained everything to More

by sals25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerod Ingrassio, Annie Bochno
Oct 30, 2017 -

Garber Honda responded

Thank you for allowing Garber Honda and Annie Bochno the opportunity to earn your business. Annie is a true advocate for her customers and truly loves what she does...and it shows! Thank you for sharing your experience with others and enjoy your Honda HR-V! Kevin I Parker, General Manager/Managing Partner

October 22, 2017

Kevin mcarthy I'm really happy about getting car from Garber great customer service recommends them to family and they met all my needs and if I need another car wi More

by Rob1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Kevin McCarthy
Oct 23, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your vehicle sales and service needs. We value your business and thank you for sharing your experience with others. Should you ever catch us on a day where we are not worthy of 5-stars, I welcome that feedback as well. Thank you again. Kevin I Parker, General Manager/Managing Partner

October 22, 2017

Quick and very helpful The overall experience was very good. Even though I do not have great credit they still were able to get me a great car. Unlike other dealerships th More

by Bu77ercup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Ake
Oct 23, 2017 -

Garber Honda responded

Thank you for giving Garber Honda the opportunity to earn your business. We thank you for sharing your recent experience with others. I am glad you enjoyed working with Gene and that you were able to test drive the car overnight before you made any final decisions. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

October 21, 2017

Totally satisfied with my whole experiance My Product Specialist was Robert D'Ettore and it was a pleasure to work out a deal with him. He helped me get a very nice Honda CRV even though my cre More

by kobe24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Parker, Rob D'Ettore
Oct 23, 2017 -

Garber Honda responded

Thank you for choosing Garber for your vehicle purchases. I am glad you enjoyed your experience with us and our staff. Thank you for sharing that experience with others! Kevin I Parker, General Manager/Managing Partner

October 19, 2017

Very friendly staff My husband and I went on a Saturday, very busy day. There was plenty of staff on willing to work with us, Everyone there was very friendly and helpful More

by Mopro32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew-Sales, Jared-finance
Oct 20, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. We appreciate your business and thank you for sharing your experience. Kevin I parker, General Manager/Managing Partner

October 14, 2017

Outstanding Service My sales rep was very hands on and professional. She went above and beyond to make sure I was satisfied. Not only did she deliver what I asked for, sh More

by Beautiful1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Oct 16, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. We are glad you enjoyed working with Gina and thank you for sharing that experience with others. Kevin I Parker, General Manager/Managing Partner

October 12, 2017

Used sales dept good but service not so much Salesman was great and made sure all my issues on the used vehicle would be addressed and taken care of. The service dept was lacking in my opinion an More

by Tom
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob D'Ettore, Claude Beckett
Oct 16, 2017 -

Garber Honda responded

I am sorry to hear about your recent experience from our service department after your vehicle purchase. We have let the service manager know of you experience and the issues experienced while here. Kevin I Parker, General Manager/Managing Partner

Nov 01, 2017 -

Tom responded

I still was waiting to see if someone would reach out to me via phone or email but nothing. All I got was a text from the salesman I worked with saying he was "glad I wrote the review and hope it sets a fire under his service managers xxx" but clearly it didn't. At this point its null but I'm glad I can check Garber off my list of places to shop for a car and hopefully influence friends/family/colleagues to do the same as well.

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