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Garber Honda

Rochester, NY

4.8
2,151 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,151 reviews

December 02, 2017

Top notch I live in the Buffalo area and I was looking for a new used truck. I called about a Toyota truck at this Rochester location and Michael Driggs called More

by JPBcarguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Driggs
Dec 04, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your great experience with Michael Driggs. I am glad he worked to ensure you could drive home in a newer vehicle the same day! Enjoy your new to you car. Thank you again! Kevin I Parker, General Manager/Managing Partner

December 02, 2017

Thanks Mike Driggs at Garber I was in the market looking for a dependable car mine was 20 years old and I didn't have faith that it would get me through the winter. I saw Mike pos More

by Paul Lamora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Driggs
Dec 04, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. We are glad that you reached out to Michael and that he worked to find the right car, at the right price for you. Thank you again. Kevin I Parker, General Manager/Managing Partner

November 25, 2017

Great experience buying a vehicle Amazing customer service I would recommend garber honda to everyone! Ginamarie Lanzatella is the person to see if your looking for a newer car. Thank More

by Gagnerjill129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Nov 27, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase and for sharing your recent vehicle with Gina. We are glad you enjoyed working with her and hope you are loving your newest vehicle! Kevin I Parker, General Manager/Managing Partner

November 22, 2017

Gina is amazing Gina had been searching for a vehicle that met my criteria for a week and when she called and said she had a truck for me to look at, I came. After a More

by Mrj163@gmail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Nov 22, 2017 -

Garber Honda responded

Thank you for choosing Garber and for sharing such kind words for Gina. I am glad you enjoyed your experience and working with our staff. Enjoy your new vehicle! Kevin I Parker, General Manager/Managing Partner

November 22, 2017

Awesome experience! I commented on my friends new car purchase and Gina commented back and told me to check out the website. They just so happened to have exactly the veh More

by Bbuckert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella, Brandon Parker, Michael Rotolo
Nov 27, 2017 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. I am glad you enjoyed working with Gina and got the exact vehicle your wanted in less than 24 hours! That is some great service. We hope you enjoy your new car and thank you again for your business. Kevin I Parker, General Manager/Managing Partner

November 19, 2017

Lets the customer decide. No pressure. It was a pleasure to work with Al Bello on the purchase of my 2017 Honda CR-V. I knew what I wanted when I walked in after having done my homework on More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Bello
Nov 20, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your experience with others. I am glad you enjoyed working with Al Bello on your purchase. Enjoy your new CR-V! Kevin I Parker, General Manager/Managing Partner

November 16, 2017

I had a great experience gaining knowledge with Garber!! Rocky has helped gain knowledge and get prepared to buy my next used vehicle! I am looking forward to completing this process in the near future! He h More

by dmanetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Benedetto
Nov 17, 2017 -

Garber Honda responded

Thank you for visiting Garber Pre Owned and for sharing your experience working with Rocky. We appreciate it. Kevin I Parker, General Manager/Managing Partner

November 16, 2017

Best customer service Brian went above and beyond to help my father with his new car. Thomas could not have done any more to make this experience fast and easy. Thank you b More

by Julie n John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Conradt, Brian Bender
Nov 16, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad you enjoyed working with Brian and Thomas. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

November 07, 2017

A pleasure. Easy,honest and knowledgeable. Kassidy Martinez was my salesperson at Garber Honda.She really seems to enjoy her job and is pleasant and patient. Her soft sell made it a pleasure to More

by Neily1129
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassidy Martinez
Nov 08, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda and for all the kind words for Kassidy. We are glad you enjoyed working with her and that her knowledge and professionalism help during the entire process of you getting your new Honda. We hope you are enjoying your new vehicle. We thank you for your business and for sharing your experience with others. Kevin I Parker, General Manager/Managing Partner

November 02, 2017

Dropped the ball on finance paperwork and second fob I got my own financing and the contract was to be sent to the bank so I could pick up the check (3 days later) I got to the bank and the contract was More

by kaito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelli Ophardt, Issac Elliott
Nov 03, 2017 -

Garber Honda responded

I am sorry to hear about your experience with our dealership while purchasing your new car. Clearly we dropped the ball and didn't communicate in the timely fashion that we should have. I do apologize for that and will address this not only with those you worked with but with our entire staff to ensure that we are always properly communicating with our customers. Kevin I Parker, General Manager/Managing Partner

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