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Garber Honda

Rochester, NY

4.8
2,154 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,154 reviews

January 11, 2018

So happy we came here for our car We came to Garber Honda after my husband’s car was totaled by another driver right before Christmas. We worked with Rocky Benedetto to find the perfec More

by Jessdstm721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Benedetto
Jan 12, 2018 -

Garber Honda responded

Thank you for allowing Garber the opportunity to earn your business when you were faced with an unplanned situation. I am glad you enjoyed working with him and that he helped find the right car for you. Enjoy your new to you vehicle and thank you for sharing your experience! Kevin I Parker, General Manager/Managing Partner

January 11, 2018

Unique Hello, i purchased used it was a little rough at the beginning, after all I was very satisfied. I'm Riding clean now. Queen queen More

by esmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Dublin
Jan 11, 2018 -

Garber Honda responded

Thank you for choosing Garber for your new-to-you vehicle. We are glad everything went well in the end! Kevin I Parker, General Manager/Managing Partner

January 09, 2018

GREAT TRANSACTION I don't think anything could have been any smoother than this deal with PETE, no pressure, no false promises, just a great BUSINESS deal. This is my t More

by Lttle Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Andy Paris, Pete MacCracken, Ryan Soles
Jan 10, 2018 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your experience. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

January 07, 2018

Used Honda I have given this a 5 star rating for a variety of reasons. First Rob D'Ettore was excellent to work with. He managed to get me a great price on the More

by Scott E Forrest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Parker, Rob D'Ettore
Jan 08, 2018 -

Garber Honda responded

Thank you for choosing Garber for your vehicle purchase. We are so happy to read about your experience with Rob. We are glad you not once felt pressure to purchase from our dealership but that you were well informed to make the BEST decision for you. Thank you again and enjoy your new to you vehicle! Kevin I Parker, General Manager/Managing Partner

January 05, 2018

They do not deliver what the promise Great experience until I tried to schedule the free oil changes I was promised at purchase. I was told by service this was not in writing. I was told More

by Pat 1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Issac Elliott
Jan 08, 2018 -

Garber Honda responded

Pat we have been made aware of your issue in regards to the free oil changes and have addressed it with the sales manager and the sales advisor so that they place everything in writing so that we have proof of what was promised and therefore in our systems can document things correctly. Thank you for bringing this particular issue to my attention. Kevin I Parker, General Manager/Managing Partner

January 04, 2018

To the point! We were very pleased with our transaction/whole experience buying a car at Garber. There was no run-around and we were able to get a significant amou More

by SnowCar2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Jan 04, 2018 -

Garber Honda responded

Thank you for allowing Garber Honda the opportunity to earn your business. I am glad you enjoyed working with our staff and found the process convenient and fair for you. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

January 01, 2018

New Car Purchase Made Easy Issac was an excellent salesman and the sales office let him close the deal on acceptable terms. Isaac conveyed he wanted me to buy from them without More

by UR Simon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Jan 02, 2018 -

Garber Honda responded

Thank you for choosing Garber Honda and for sharing your vehicle experience. We are glad you enjoyed working with Issac on getting your new Honda. We appreciate your business! Kevin I Parker, General Manager/Managing Partner

December 27, 2017

great experience Very professional experience. Everything went smoothly and would buy from them again.salesperson very knowledgeable. This was for my daughter's first More

by fallerl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bosco
Dec 28, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your daughters first vehicle. I am glad to read your enjoyed your experience with our team and we thank you for sharing that with others. We hope your daughter loves her new to her car! Kevin I Parker, General Manager/Managing Partner

December 27, 2017

Elated I had a very good experience, walked in with my old 2010 civic and left with a 2014 Civic the same day. Very happy with the whole experience much hap More

by mguyglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Black, Raymond Dublin
Dec 28, 2017 -

Garber Honda responded

Thank you for giving Garber Honda the opportunity to earn your business again and provide you with a higher level of customer service this time around. We are glad you enjoyed working with Ray on your new to you Civic purchase! Enjoy your car and thank you again! Kevin I Parker, General Manager/Managing Partner

December 27, 2017

Satisfied This is my second purchase with Garber and Pete MacCracken went out of his way to help me in what I would consider an unusual transaction. Additionall More

by Jim2047
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete MacCracken
Dec 28, 2017 -

Garber Honda responded

Thank you for choosing Garber Honda for your vehicle sales and service needs. We appreciate your business and thank you for sharing that experience with others! Should you ever need any vehicle help, we are only a call or drive away. Thank you again! Kevin I Parker, General Manager/Managing Partner

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