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Garber Honda

Rochester, NY

4.8
2,233 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,233 reviews

November 07, 2018

Handled all my concerns professionally I was reluctant to go to Garber after they had made a mistake with a test drive appointment, but as fate would have it we wound up there the next day More

by myates1723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Henton, Brandon Parker
Nov 07, 2018 -

Garber Honda responded

Thank you for allowing Garber the opportunity to earn your business back after an issue with your appointment. I am sorry you experienced that but am so glad you gave us the chance to earn back your business! Enjoy you new o you vehicle and thank you for sharing your experience. Kevin I Parker, General Manager/Managing Partner

November 04, 2018

No hassle. Issac Elliott is a very humble person. I thought I would be there for hours. Only minutes. Best car shopping experience I ever had. He did a great job More

by Laura Heath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Nov 05, 2018 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad you loved working with Issac and we thank you for sharing that experience with others. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

November 01, 2018

Met all of my expectations,Very easy experience. This is my sixth Odyssey from this dealership.I also have purchased two CRV's.The first four Odyssey's were from Holtz Honda.The next two were from Ga More

by banjo888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bochno , Andy Paris
Nov 02, 2018 -

Garber Honda responded

Thank you for continuing to choose the Garber group for your vehicle purchases. We appreciate your loyalty to our dealership and the Honda brand! Kevin I Parker, General Manager/Managing Partner

October 15, 2018

Very professional! Great Customer Service! 10/15/2018 This is first time I went to Garber Honda. Before we decided going to this dealer store, another dealer told my husband we should change br More

by Rebecca218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
Oct 16, 2018 -

Garber Honda responded

Thank you for allowing the service department here at Garber Honda the opportunity to assist in helping get your vehicle back on the road. I am glad you enjoyed working with Ryan and we thank you for sharing that experience! Kevin I Parker, General Manager/Managing Partner

October 13, 2018

Patience I hate car shopping. I bought a New 2018 Civic EXL and Issac made it better for me. He was very patient with me during the sale. More

by kcollroc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Elliott
Oct 15, 2018 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad you enjoyed working with Issac and we thank you for sharing your experience. Kevin I Parker, General Manager/Managing Partner

October 07, 2018

Great service! My experience with Garner has always been positive. The atmosphere is always friendly and professional. Pete listened to me and worked to get me the More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete MacCracken
Oct 11, 2018 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We appreciate your business! Kevin I Parker, General Manager/Managing Partner

October 01, 2018

Very good I have known John Lanz many years. He is a straight up guy. Your fortunate to have him on the team. I would buy again from John Regards, Paul More

by Pac
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Lanzatella
Oct 02, 2018 -

Garber Honda responded

Thank you for choosing Garber and we couldn't agree more. We are very lucky to have John on our team. Thank you for sharing your experience. Kevin I Parker, General Manager/Managing Partner

September 30, 2018

2018 Accord EXL/W Nav This is the 3rd Accord that we have leased from Garber Honda. Appreciate the Service oriented staff at Garber Honda. Thanks to Pete and Brian More

by Gideon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bender, Pete MacCracken
Oct 01, 2018 -

Garber Honda responded

Thank you for continuing to choose Garber Honda for your recent vehicle purchase. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

September 29, 2018

Great service! Every time ! It was time for my B17 service, yep, a big one ! I got my loaner car, and off to work I went. Every thing was done and ready by 3PM. I also got 2 new More

by MickyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Oct 01, 2018 -

Garber Honda responded

Thank you for your loyalty to our service department. I am glad you love working with Debra and our team and we thank you for sharing that experience! We value your business. Kevin I Parker, General Manager/Managing Partner

September 21, 2018

Easy and straight forward service Friendly folks who made me feel at ease, especially as a first time buyer. Relatively fast service and they were able to deal with any issues I raised More

by redman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Parker, Santos Alvarado
Sep 24, 2018 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. I am glad you enjoyed working with our staff and we hope you are loving your new to you vehicle! Kevin I Parker, General Manager/Managing Partner

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