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Garber Honda

Rochester, NY

4.8
2,250 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,250 reviews

April 01, 2019

3rd lease with Ryan and Garber I just picked up my fifth Honda, third from Ryan and Garber and I could ‘t be happier. Ryan is the real deal! He continued to stay in touch with me du More

by GPiendel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Patterson
Apr 02, 2019 -

Garber Honda responded

Thank you for choosing Garber Honda for your vehicle needs. I am glad you enjoy working with Ryan during the process of getting a new car. We thank you for your business. Kevin I Parker, General Manager/Managing Partner

March 31, 2019

Excellent people, excellent service John lanzatella and jon black were exceptional through the first minute i walked through the door and to the very end. I will recommend garber pre own More

by Schulz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Black, John Lanzatella
Apr 01, 2019 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle purchase. I am glad you enjoyed working with our sales team and we thank you for sharing that experience! Kevin I Parker, General Manager/Managing Partner

March 30, 2019

Refusing to fix their horrible paint job on my van! I bought my Odyssey brand new from Ralph Honda. Three years later, the tailgate was rusting, and Honda had issued an extended warranty for the paint More

by Mary S.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Colletta, Warren Stoutz
Apr 12, 2019 -

Garber Honda responded

Mary, I am sorry about the recent experience you had with some of our staff. I did talk with the new collision manager Ken to understand the experience you had and was notified about the recall Honda had issues and therefore the original work performed. I am sorry if the warranty work was not properly communicated to you but it looks as though only part of the Ridgeline tailgate was recalled and therefore that is the part in which we fixed for you. My manager Ken Biemiller is looking into the cost of what it would be to fix the rest of your Ridgeline for the peeling and rust. We will be in touch once we understand the cost. Kevin I Parker, General Manager/Managing Partner

March 30, 2019

Good experience buying a new crv Just traded in my used CRV for a new one. Had a good experience. Jonathan McLean showed us the car without putting and pressure on us. We got a good d More

by CarolynZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan McLean
Apr 01, 2019 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. We appreciate your business and thank you for sharing your recent experience! Kevin I Parker, General Manager/Managing Partner

March 28, 2019

Great dealership I worked James Brodsky and it was a great experience. I already knew the few cars I was interested in. He let me test drive my top choice and I loved More

by FinellJohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Black, James Brodsky
Mar 28, 2019 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad you enjoyed working with James and we thank you for your feedback on your experience! Kevin I Parker, General Manager/Managing Partner

March 27, 2019

Great Experience I really enjoyed working with Issac Elliott .. he helped me pick out my dream car, and he also took his time with me explaining to me how everything More

by Msdiva82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Elliott, Ryan Soles, Jeff Ames
Mar 28, 2019 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase needs. I am glad you enjoyed working with our team, especially Issac. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

March 27, 2019

Amazing Gina is the most amazing person I have ever had the pleasure of doing business with. Straight to the point and no BS and that’s all a wanted. I will More

by Anaid3132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Mar 28, 2019 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle needs and for sharing the experience you had with Gina. I am thrilled to read that you enjoyed working with her and the customer service she provided to you while you were at the dealership. Enjoy your new to you vehicle! Kevin I Parker, General Manager/Managing Partner

March 27, 2019

Great place to get a vehicle!! Gina at Garber Honda was the best! I didn’t have no credit and she made everything possible and stress free for me and my family to own a vehicle.Very More

by Ana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella, Brandon Parker
Mar 28, 2019 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle needs. We value your business and we thank you for sharing your experience with Gina! Kevin I Parker, General Manager/Managing Partner

March 25, 2019

Great Exeperiece!! I recently bought my 2019 HRV-LX from Garber Honda. Everyone I talked to on the phone was more than helpful. Jonathan McLean was very friendly and hel More

by Cassyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Paris, Jonathan McLean
Mar 25, 2019 -

Garber Honda responded

Thank you for choosing Garber Honda for your recent vehicle purchase. I am glad you liked working with Jonathan during the process. Thank you for sharing your experience. Kevin I Parker, General Manager/Managing Partner

March 24, 2019

Smooth Ride! I recently bought a new 2019 CR-V EX from Garber Honda with the help of sales consultant Pete MacCracken. He was very knowledgeable, professional, fri More

by MichaelD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Paris, Pete MacCracken, Ray Henton
Mar 25, 2019 -

Garber Honda responded

Thank you for choosing Garber Honda to assist you in your new Honda CR-V purchase. I am glad you enjoyed working with our sales team, especially Pete MacCracken. We appreciate the feedback on your visit with us. Enjoy your new Honda! Kevin I Parker, General Manager/Managing Partner

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